Kempthorn Mercedes-Benz
Canton, OH
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Hot rod Granny My family has been loyal customers of Kempthorn's for 20yrs. This passed fall... Duane Holbrook had arranged for my mom to drive a Golf for a loaner c My family has been loyal customers of Kempthorn's for 20yrs. This passed fall... Duane Holbrook had arranged for my mom to drive a Golf for a loaner car while her Jetta was being serviced. My mom fell in love with the Wolfsburg Golf and wanted it! My father was ill at the the time, but he wanted my mom to get (as he called it) "The Wolf". Due to his illness it wasn't feasible. My father passed away in December. Last week, my mom decided to go to Kempthorn's to look at the Golf again. Bob Novak and Ruth Franz found the right car for her..and my 85yr.old mom is now zipping around in her new "Wolf" and loving life again! She put a small urn with my dad's ashes in the car so he gets to ride with her too! I am calling her "Hot Rod Granny!" Thanks for making the sparkle come back in my mom's eyes! More
Kempthorn and Ruth Make Car Buying Easy I came to Kempthorn with an idea of the mid-sized SUVs of interest to me. Ruth Franz worked with me to locate the exact vehicle that I wanted, and ha I came to Kempthorn with an idea of the mid-sized SUVs of interest to me. Ruth Franz worked with me to locate the exact vehicle that I wanted, and had it delivered within 72 hours. Negotiations were simple. The price was right. And the customer service was superior. I look forward to working with the Kempthorn team. More
I sent a lead in and Nicole was able to find the perfect fit for my needs. I came in met with Denny and gt my trade appraised I would recommend kempthorn to all my family and friends. for my needs. I came in met with Denny and gt my trade appraised I would recommend kempthorn to all my family and friends. More
One of the greatest experiences when buying or leasing I have dealt with Bob Novak for many years and between myself and my family we have bought or leased 11 vehicles from him. Every time was a wonderful I have dealt with Bob Novak for many years and between myself and my family we have bought or leased 11 vehicles from him. Every time was a wonderful experience and Bob is a very knowledgeable representative/salesperson and leaves nothing undone so when you leave the dealership you know that every "T" was crossed and every "I" dotted. He follows up with you not just after the sale but during your lease or purchase to make sure your happy with everything or if you need anything. Over the years Bob has become like family to us and we would never think of buying or leasing a vehicle from anyone but him. Kempthorn Motors is one of the best dealerships anyone can ever want to deal with and you know that you will be treated like a King or Queen when dealing with them!!! Bob and Kempthorn are a pure "10" in our book!!! More
No more Let's face it, buying a car can be kind of intimidating. But I've had nothing but great experiences at Kempthorn, and I've been dealing with them for Let's face it, buying a car can be kind of intimidating. But I've had nothing but great experiences at Kempthorn, and I've been dealing with them for over 10 years. We've bought our VW and Mazda there. Bob Novak is more than just a salesman, he talks you through the process and truly wants you to be happy with your choice. He and Eric Kempthorn have made the process of buying cars completely headache-free for my family. Their standard of ethics, integrity and responsibility is unmatched. It's great to have a trustworthy dealership in the area that truly understands their customers! I recommend them to all of my family and friends. I wouldn't think of going anywhere else for a car. More
It was a great time from the moment i called. I sent an inquiry about a pre-owned vehicle, Nicole answered all my questions. I came in and Denny assisted me. I drove up happy and did not feel any I sent an inquiry about a pre-owned vehicle, Nicole answered all my questions. I came in and Denny assisted me. I drove up happy and did not feel any pressure. Samantha M More
Easy and Pleasant Car Buying Experience. This is my third vehicle I've leased from Kempthorn Motors, with Bob Novak being my salesperson. Each experience has been fabulous. I like the fai This is my third vehicle I've leased from Kempthorn Motors, with Bob Novak being my salesperson. Each experience has been fabulous. I like the fair price and no hassle of leasing a car here. Bob is very direct and quick with answers and he not only provides good service when you are buying a car, but is there to answer any questions or concerns for the duration on the lease. I never thought I would buy a car off the same salesperson twice....let alone three times.....but if you do your job as well as Bob Novak does....he's the first person you think of when you need a new car. Bob Novak is 5 Stars all the way and so is Kempthorn Motors. Thanks again for my new car!! More
Don't buy use cars from them I bought a used car from them, and after I made the purchase I found holes in my wheel well cause by rust, one of them 3 inches in diameter. I called I bought a used car from them, and after I made the purchase I found holes in my wheel well cause by rust, one of them 3 inches in diameter. I called them and they did not care, cause is a use car. After I read the disclaimer ( Kempthorn makes every effort to present information that is accurate. ) I learn that they are just saying what ever they need to say to sale a car and they don't care as long as they get you to buy it. Kempthorn some times business take care of customers because the value their business not because you are legally in obligation. More
Friendly and Professional I am a repeat customer. During the last five years I have been satisfied with all of the maintenance service. A very, very happy customer! I am a repeat customer. During the last five years I have been satisfied with all of the maintenance service. A very, very happy customer! More
Great Experience at Kempthorn Bob at Kempthorn VW was great to work with - I was able to get the Volkswagen GTI in the exact configuration I wanted quickly and couldn't be happier. Bob at Kempthorn VW was great to work with - I was able to get the Volkswagen GTI in the exact configuration I wanted quickly and couldn't be happier. I would thoroughly recommend this dealership for the quick and comprehensive experience! No question was left unanswered and I left a happy customer. More