Kempthorn Mercedes-Benz

Easy Experience, Great Service I drove from 2 hours away to make my new vehicle purchase at Kempthorn. They offered me a competitive deal with no hidden fees or charges. I worked wi I drove from 2 hours away to make my new vehicle purchase at Kempthorn. They offered me a competitive deal with no hidden fees or charges. I worked with Bob who has been at the dealership for over a decade. He made the deal simple and straightforward for me. Overall it was a super easy experience and I would definitely recommend them to family and friends. More

Great experience with great people. This was by far the most enjoyable and easy purchase of a new car I have had. Everyone at the dealership was great. Ruth was patient ad made sure we h This was by far the most enjoyable and easy purchase of a new car I have had. Everyone at the dealership was great. Ruth was patient ad made sure we had the best deal for me. What else can you ask for? More

Smooth and positive first time car buying experience! I had been shopping around for a few months for the best price on a specific SUV, and the car I had my eye on dropped down a little bit more so it fit I had been shopping around for a few months for the best price on a specific SUV, and the car I had my eye on dropped down a little bit more so it fit better within my budget. I sent an online inquiry, and heard back within minutes through email and phone. I responded via text and set up an appointment for a few days later to test drive. After test driving, I knew I wanted to take the car home and we got right down to business. Denny Shankle was patient with my family and I as we waited for the insurance and loan information to be faxed over. He was efficient, engaging, and knew what he was doing. Traditional values and customer service were superior. Glad I found them and the car I wanted in the same place! More

Helpful and Knowledgeable Staff Made Car Purchase a Pleasure When we decided to purchase our 2018 Tiguan, there were only 2 within a 2 hour drive with the trim level and color combo we were looking for. I was ne When we decided to purchase our 2018 Tiguan, there were only 2 within a 2 hour drive with the trim level and color combo we were looking for. I was nervous about purchasing a car from a dealership I had never visited, but everyone at Kempthorn was very accommodating and personable, and went out of their way to make our experience a good one. Kyle was very responsive over the phone, working the purchase details out over multiple phone calls with my husband. At the dealership, Bob made me and my 4 year old feel like family, and patiently showed us how to use all of the fancy features in my new car. And Rita in the finance office kindly shared several candies with my son while transferring titles and license plates in a process that went quite quickly. I don't know if Kempthorn has many customers who purchase cars over the phone and travel 2 hrs to pick them up, but everyone I dealt with made it seem like it was the most normal thing, and they seemed genuinely happy to help! Thanks, Kempthorn! More

First car purchase with the best experience First time ever buying a car, Bob Novak was understanding and worked with me trying to decide what I truly wanted and needed. Even when I was looking First time ever buying a car, Bob Novak was understanding and worked with me trying to decide what I truly wanted and needed. Even when I was looking at other options outside of Kenpthorns he still was there for me when I came back with a totally different option than I was looking at before hand. The staff at Kempthorn's were welcoming each time I came in, unlike other dealerships staff who would just walk by if they weren't helping me. I am so happy to have made my first "big girl" purchase from Kempthorn Motors! More

Great experience! Car was just what I wanted! Totally clean and full of gas. All appointments were on time. Have always been treated very well by Kempthorn. Car was just what I wanted! Totally clean and full of gas. All appointments were on time. Have always been treated very well by Kempthorn. More

Excellent!! Everyone was very friendly. No pressure at all. Very informative , any question we had was answered professionally. Would not hesitate to return and t Everyone was very friendly. No pressure at all. Very informative , any question we had was answered professionally. Would not hesitate to return and tell our family and friends. More