Back

Kempthorn Mercedes-Benz

Canton, OH

not yet
rated
212 Reviews

1449 Cleveland Ave NW

Canton, OH

44703

Directions

By Type

Showing 212 reviews

June 24, 2024

I worked with Bob Malloy and Jim Marks… an awesome team. Both are honest, knowledgeable and willing to go above and beyond to make the buying experience great. We love our new car. It was well worth the wai More

by Cabernet1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Marks, Bob Malloy, Jim Kempthorn
Jun 24, 2024 -

Cabernet1957 responded

Thanks for a great experience!

April 18, 2023

After taking a year and half to find the right vehicle for myself I found it here at Kempthorn Motors. My sales person Jay Murdock did a great job working with me. I went in not wanting any pressure from More

by jmtclean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
March 18, 2023

Bob was amazing to work with! His wealth of knowledge is impeccable. Bob goes above and beyond for his customers. The experience was unforgettable! Thank you Bob for your excelle More

by onepoolman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The financial manager was super helpful and nice, Dana Parker, Bob Malloy
November 01, 2022

Working with Jay and Kempthorn was quick, honest, and easy to work with! They had great options and worked to really get me what I was asking for. Super happy with the new purchase! More

by tdrapola
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Franz, Jay Murdock
September 16, 2022

Jay Murdock was wonderful as were all the people we meet and spoke with at Kempthorn More

by SCOTTHOWARD17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
May 05, 2022

Easy to work with and very friendly. Glad we were able to make a good deal! More

by christinegreenwalt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Murdock
February 22, 2022

Everyone there was extremely helpful with all of our questions, I liked the atmosphere, no pressure to buy, just a overall great experience More

by Njop65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cadence? He was the porter, give him four stars too!, Ian Franz, Ruth Franz, Jay Murdock
September 28, 2021

very unhelpful with warranty, wanted to argue with me that the car was fine, when there was a service work order made by the authorized dealership. very rude management. More

by spliff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Novak
Nov 10, 2021 -

Kempthorn Mercedes-Benz responded

Thank you for your feedback. Kempthorn Motors would like to hear from you. Can you please contact our dealership to provide us with your name, so we can look into this matter? Please call 330-452-6511 and ask for our service manager, Aaron Gerber. We welcome your feedback to better assist you. Thank you for your patience.

July 20, 2021

Total ripoff do not use there service department needed 3 things fixed a headlight cig lighter and overheat issue paid 850 got home and nothing fixed said they don't know More

by Union2beamer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ian Franz, Ruth Franz, Mitch Girard, Josh Hilderhoff
Jul 21, 2021 -

Kempthorn Mercedes-Benz responded

Hello. Kempthorn Motors is sorry to hear about your experience. Kempthorn Motors needs some more information to better help you. Our service department has been unable to locate paperwork for the services you are describing. Can you please contact our dealership at your earliest convenience at 330-452-6511 and ask for our service manager Aaron Gerber? We look forward to getting this issue resolved. Have a good day.

February 24, 2021

I recently visited Kempthorns new Land Rover dealership in North Canton. It’s absolutely stunning!!!! I purchased a 2021 Range Rover Sport from Emily. This is the second car I’ve purchased from her. I More

by Amandalyons00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Parker, Emily Schneider
1
...