Kemna Auto of Fort Dodge
Fort Dodge, IA
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We have been very pleased since our first purchase of a new vehicle 4 years ago...Service has exceeded expectations...All service work done in a timely and efficient manor...Hence we replaced that vehicle new vehicle 4 years ago...Service has exceeded expectations...All service work done in a timely and efficient manor...Hence we replaced that vehicle with a new purchase a couple months ago..Thank you More
We have done business with Kemna Auto in the past on used car and truck. When we went looking for our 2011 Chev Cruze Eco Shane and Adam did everything they could do for best interest rate. They treated us l car and truck. When we went looking for our 2011 Chev Cruze Eco Shane and Adam did everything they could do for best interest rate. They treated us like family. Then when we wnt looking for a Chev Colorado, we wanted a pre owned GM certified Shane looked hard and long until he found the right fit. Then Adam went to work to get the best interest rate and a payment that fit our budget. These two employees went out of thier way to make these two deals work. They treated us like family. The service dept is great, every time we call for advice or to set up an appointment, they do what they can to get us in as soon as possible. When we get in the get us right in and out as we have a 50 min drive from home to Ft Dodge. It has just been a great experience with these people and being treated like family. Thanks Kemna Auto and Kerry Kemna, Kerry was also instruntmental in the deals and the service and friendlyness we receive Thanks all. More
I do prefer to have my oil changed by dealer so I am willing to pay extra, but I think they should do a little extra like wash car and/or clean windshield. In the winter they should use the washer flu willing to pay extra, but I think they should do a little extra like wash car and/or clean windshield. In the winter they should use the washer fluid that does not freeze! More
This a a great dealership to get work done at. I can go in and explain a problem to them, and they schedule you according to a time that wioll work for you. When your vehicle goes in to be fixed, it is don in and explain a problem to them, and they schedule you according to a time that wioll work for you. When your vehicle goes in to be fixed, it is done right, and done right the first time. They treat me GREAT!!! I would not complain a bit to anyone on their service and friendliness. They are wonderful people to deal with. Will definitely return for service in the future, and even the sales department is nice, even though I have not delt with them, yet, but will consider it in the future. More
In calling Kemna in Fort Dodge and asking for service, I spoke with Cyndy Hood who listened attentively to the problem with my vehicle. It was already the middle of the afternoon and I was able to bring it spoke with Cyndy Hood who listened attentively to the problem with my vehicle. It was already the middle of the afternoon and I was able to bring it in yet that day and was given a loaner vehicle to drive. While I was there, I spoke to the mechanic that I always request, Dave Zimmerman who has worked on my vehicles for many years. I told him what it was doing and it was fixed the next day. My wife drove the loaner back in and was sent home with our car repaired, good as new! Thanks Cyndy & Dave, and Kemna Auto! More