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Kemna Auto Center

Algona, IA

Overview
Reviews
4.8
53 Reviews
Call Dealership (515) 295-2406

617 U.S. 18

Algona, IA

50511

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Showing 53 reviews

April 03, 2024

Great atmosphere and nice clean facility! Always friendly and take care of their customers. Thank you! More

by alfirkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc,Randy
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Apr 05, 2024 -

Kemna Auto Center responded

Al, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kemna Ford. We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2024 -

Kemna Auto Center responded

Alfirkins, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kemna Auto Center Algona.

March 29, 2024

Asked if I could use a coupon that I had forgotten at home and they gave me the discount More

by jonny.buren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 04, 2024 -

Kemna Auto Center responded

Jonny, We appreciate your feedback! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kemna Ford.

March 22, 2024

Very helpful and everything was low pressure. Would strongly recommend to others. I will definitely return when need another vehicle. More

by roberts_b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Elbert
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Mar 26, 2024 -

Kemna Auto Center responded

Roberts_b, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Kemna Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 26, 2024 -

Kemna Auto Center responded

Roberts, Thank you for taking the time to leave a review for us at Kemna Auto Center Algona. We're happy we could meet your expectations!

March 08, 2024

The body shop is top notch! They were easy to work with and did a great job repairing my truck. More

by kdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Mar 23, 2024 -

Kemna Auto Center responded

KDK, Thank you for taking the time to leave a review for us at Kemna Ford. We're happy we could meet your expectations! Kemna Ford

March 06, 2024

I called the dealership for service of my 2013 Expedition. They advised they would diagnose issue on Saturday and have in for repairs on the following Monday. They kept their word and the Expedion More

by Stacey.Goepel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrill Johnson
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Mar 23, 2024 -

Kemna Auto Center responded

Stacey Goepel, thank you for your kind review; we are happy to pass along your comments to the team here at Kemna Ford!

March 05, 2024

They were very courteous and got my car diagnosed and finished in the same day. Mark in the Service Department knows tge business very well. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 23, 2024 -

Kemna Auto Center responded

George, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kemna Auto Center Algona.

February 20, 2024

The car rides beautifully and I love color outside and in! Seats are so comfortable! More

by Mary Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Davis Sheri Rahm
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February 09, 2024

Very excellent business and employees. Very accommodating. Gave me a tour of the whole place and it is very nice. A great team there!! More

by Dennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen, Sherry, Seth , Terrell and Cory
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February 03, 2024

Completely professional and amazing to work with! We've had nothing but the best care, and know we can trust our vehicles in your hands! More

by Thia Allum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Vaske
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January 16, 2024

Their customer service, including their mobile service, is beyond incredible! I want to THANK KEMNA AUTO CENTER for their customer service! My driver's side wiper blade snapped off/ broke a clip (due to More

by Nyxx0077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Smith & Jacob Haag
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Jan 16, 2024 -

Kemna Auto Center responded

Thank you for sharing your positive experience with Kemna Auto Center's customer service! It's truly heartening to hear how they went above and beyond during such challenging weather conditions. Ensuring your safety by replacing the wiper blade right in your driveway, especially when you couldn't drive to them, demonstrates their commitment to exceptional service. It's great to know that this isn't your first time receiving excellent assistance from them, and their consistent reliability is commendable. Your gratitude, especially under such circumstances, speaks volumes about their dedication to customer care. Stay safe and warm! Kemna Auto Center Team

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