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Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 952 reviews

October 25, 2011

My experience with the dealership and specifically with My experience with the dealership and specifically with Lacey was very good, and this is from someone who hates to car shop! Lacey is both enthusias More

by diane stern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Picariello; Matt Nichols
October 24, 2011

Flavio was great to work with and put a great deal together for me . As a dealership the whole crew was awesome . I would give them a A plus rating. More

by jaw62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FLAVIO RAMOS
October 23, 2011

So Steven Ashe was great to work with. I came in for a VW CC. Wanted what I wanted, interior and Exterior. They didn;t have it on the lot, but Steven assured me, that would find it. In the meantime, he More

by plever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ashe, Eryn Hauge and Zak
October 22, 2011

Having lost my long time Dealership (NSVW)I was hesitant to visit with Kelly VW. However, to our surprise we recognized some employees from NSVW, and, have had first class service from Kelly - a real pleasu More

by jeff6473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George sousa (Sales); Erika Gorey (Service)
October 20, 2011

George was great to work with ~ we hadn't bought a car in 6 years and it was such a positive experiences. We highly recommend their dealership. More

by annegram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Sousa
Oct 20, 2011 -

Kelly Volkswagen responded

Thank you very much annegram and you were a pleasure to deal with as well! Come back again soon for anything!

October 20, 2011

Lacey was great Lacey was very honest and helpfull in my choose of a V W that would fit my needs great dealership friendly sales staff More

by Peter Tura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey
October 18, 2011

Lacey was great. She was never pushy or never would say say "If you don't do it now.................." She came in at least twice on her days off to accommodate my wife's impossible schedule. She went ou More

by dwduncan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Piccarillo
Oct 20, 2011 -

Kelly Volkswagen responded

And it was our pleasure dwduncan to assist you however we could! Lacey is great with all of our customers, and we're so happy she could help you out with your purchase. We hope you come back again soon!

October 17, 2011

I had a great experience at the dealership. Lacey was very honest and answered every question I had. This is my 3rd car from Kelly and will do more business with them. More

by ryanrodriguez99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacey Picariello
Oct 20, 2011 -

Kelly Volkswagen responded

We can't wait to have you back Ryan! We'll be sure to deliver you the same great service next time you come in!

October 16, 2011

George and the entire team at Kelly Volkswagen were extremely helpful during my recent purchase of a 2011 Jetta. From the start, they were considerate of my concerns and honest and consistent about wha More

by bhickey89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Sousa, Conrad
Oct 20, 2011 -

Kelly Volkswagen responded

All of the Jettas at Kelly VW are SO luxurious looking! The models VW has put out in the past few years really make you stop and stare! From the Passat to the Jetta Sportwagen and more, all VW vehicles are great cars! Great choice bhickey89, and thank you for your review! We hope to see you in again in the near future.

October 14, 2011

I just picked up my new car at the dealership: a full loaded 2012 Jetta with convenience/sunroof.I couldn't be happier with that choice! I went to several other dealerships in the area, and with absol More

by Jetta 2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Colpitts and Conrad Garfield
Oct 20, 2011 -

Kelly Volkswagen responded

But most important of all, thank YOU Jetta 2012! Your honesty and kind comments are the reason why we strive so hard to make it easy for anyone to buy a car. We'll continue to work hard in all of those categories to consistently bring that level of service to you and all of our customers every day. That really is the Kelly way. 855-88-KELLY (53559) is the number to call if you need anything, anytime!