Kelly Volkswagen

From the moment we entered the showroom and were welcomed by Steve Warren until picking up the new car we selected, the experience at Kelly Volkswagen has been great. Customer care is excellent, and no quest by Steve Warren until picking up the new car we selected, the experience at Kelly Volkswagen has been great. Customer care is excellent, and no questions or doubts are left unanswered - highly recommended! More

I was very pleased with the with my experience at kelly volkswagen Danvers. Steve Warren assisted me in finding a vehicle that was the right fit for me. I was very please in the past with Kelly Nissan and volkswagen Danvers. Steve Warren assisted me in finding a vehicle that was the right fit for me. I was very please in the past with Kelly Nissan and decided to try Kelly Volkswagen Danvers and again I came away satisfied. I had a specific budget to work within and Steve made it all happen and helped me with any questions or concerns! thanks again, Milton Pacheco More

The minute my husband and I entered the dealership, Steve The minute my husband and I entered the dealership, Steve greeted us in a very professional, courteous manner. He imediately gave us full atte The minute my husband and I entered the dealership, Steve greeted us in a very professional, courteous manner. He imediately gave us full attention and listened very attentively to everything we discussed. He was very knowledgeable,enthusiastic and has a great sense of humor which always makes buying a car less stressful! I have already recommended the dealership to many friends. THANK YOU and ESPECIALLY STEVE WARREN! Francesca D'Elia-Latham & Peter Latham WE LOVE THE BEETLE! More

Lacey & Conrad were great to work with. They were responsive, helpful, courteous & respectful. It was a great experIence! Our experience with Lavet & Conrad was far better than any others in the car responsive, helpful, courteous & respectful. It was a great experIence! Our experience with Lavet & Conrad was far better than any others in the car search. We're happy to have bought with them. More

I recently bought a new 2012 Jetta SportWagen from Steve Ashe, and I would highly recommend going to Steve if you're looking for a Volkswagen. From the moment of walking into Kelly VW through purchase, pla Ashe, and I would highly recommend going to Steve if you're looking for a Volkswagen. From the moment of walking into Kelly VW through purchase, plate transfer, etc., Steve and the staff at Kelly VW have been highly professional. On the day I picked up my new car, Steve spent an hour reviewing my car with me,--from how to adjust the mirrors to how to use climate control system, the stereo, the windshield wipers, the seat controls. Additionally, he introduced me the General Manager, Norm Fontaine as well as the dealership's service support staff. When I returned a week later to pick-up the registration and get an inspection sticker, the dealership gave my car a complimentary car wash. This is the third car I've purchased from a dealership, the first from Kelly VW, and I have to say I am very impressed with the exceptional service I've received. More

We enjoyed the experience of purchasing a new volkswagon Jetta from Kelly's. Our salesman Steve Warren was very low key, knowledgeable and professional. All of the staff were very helpful. We would definite Jetta from Kelly's. Our salesman Steve Warren was very low key, knowledgeable and professional. All of the staff were very helpful. We would definitely visit Steve at Kelly's next time we plan to purchase a VW. More

I have been looking for a new car for the past 6mo. Have test drove 8 different types of cars. By far VW blew all of the rest away!! The dealership is also won me over. I have driven. Mercedes for years test drove 8 different types of cars. By far VW blew all of the rest away!! The dealership is also won me over. I have driven. Mercedes for years. The customer service at Kelly VW exceeds all. My salesperson that l dealt with was understanding to my needs and patient NOT pushy!! EXCELLENT!!! I am very happy!! Suzan Acosta More

I bought a Certified Jetta from Steve Warren this fall, and the entire experience with Steve was positive. Kelly VW was the third dealership I visited and Steve's salesmanship far surpassed my sales exper and the entire experience with Steve was positive. Kelly VW was the third dealership I visited and Steve's salesmanship far surpassed my sales experiences at the other two dealerships. Steve took the time to explain the features of my Jetta and let me take a long test drive to really get the feel of the car. He was professional, knowledgeable, enthusiastic about the car, and very courteous, and he never grew pushy nor did he make me feel rushed in my decision. He also went to bat for me to try to get me the best deal available on the financing. In short, he was everything I hoped for in a salesperson. My experience with Steve was the absolute opposite of the experience I had just a few days prior with a salesman at Minuteman VW in Bedford, who was rude, condescending, and who acted as if he wasn't interested in my business. Well, he didn't get it and Kelly VW did. In my opinion, the way you are treated at a car dealership can make all the difference in whether you purchase a vehicle or not, (especially since in the Internet age, you can research vehicles online, read their Car Fax reports, compare prices and know what's available at every dealership even before you walk onto their lots). At Kelly VW, I was treated very well, and I recommend Steve Warren without reservation. He knows what true salesmanship is. I also had a great experience with Eryn Haugen, who knowledgeably explained the various optional warranties, etc., to me. Although I did not purchase them, she was genuinely pleasant to me throughout the entire time I spent with her. She's definitely an asset to the company. Matt, the Sales Manager, was also very helpful and courteous throughout the process. I would suggest that if you are looking to buy a VW, check out Kelly VW first. We all know that purchasing a vehicle can be a stressful experience, but I found that the folks at Kelly made it a very pleasant one instead. More