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Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 952 reviews

April 08, 2012

This is the second time we have come to Kelly VW with our automotive needs. Since both of us are very busy professionals with full lives and never-ending responsibilities, we greatly appreciate this dealers More

by mhersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2012 -

Kelly Volkswagen responded

That's great to hear mhersey. We really appreciate you taking the time to review us here on DealerRater and to give your honest opinion. We're more than happy to help you with any service or purchasing needs again mhersey, and we can't wait to have you back at Kelly VW. Thank you again for your review and we look forward to seeing you here again!

April 07, 2012

George in Sales and Steve in Service were both exceptional- easy to work with and they made the experience fun and seamless. I would definitely use Kelly VW again and recommend them to family and More

by Saltymd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 19, 2012 -

Kelly Volkswagen responded

Fun and seamless...not the typical words you hear from a consumer buying a vehicle at a dealership! But at Kelly Volkswagen, this is the exact type of service we try to provide to all of our customers! We really appreciate your honest and kind review Saltymd, and if we can help you out with anything in the future, please let us know!

March 31, 2012

Excellent service, friendly, easy to work with! Steven Warren and manager Matt Nichols where helpful to get me into my new VW Beetle:) thank you! More

by ROSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 31, 2012

Tom Colpitts made the process of buying our car easy from start to finish. He is professional, courteous, and definitely went the extra mile (or extra 40 miles, really!) to make sure we got the car that was More

by clairebeckett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 22, 2012

I went to Kelly Volkswagen looking for a vehicle that was posted online. As soon as I arrived I was greeted by Tom Colpitts. He was great! He was very friendly, courteous, and informative. The test drive was More

by JarlinGomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 11, 2012

My wife and I have bought four VW Jetta's from George Sousa at Kelly VW. Always feel we are treated fairly and get a very good deal. Their service dept is outstanding. More

by sts2iver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : George Sousa (sales), Avery (service)
March 10, 2012

Steve Warren was great to deal with. He was receptive and responsive to our needs. We had a tight budget and he made it work with our new 2012 Jetta. I recommend him because he is a straight shooter an More

by Tonyfav1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Warren
March 07, 2012

I have been going to Kelly ever since they opened, because the same people that used to work for North Shore VW moved to Kelly when the building burnt down, and I have always had the best experience! More

by VictoriaFarnsworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio
March 06, 2012

I recently purchased a GTI from Kelly Volkswagen. The entire process was easy and stress free. My salesman, Tom Colpitts, was great. He was very friendly and helpful. Tom and I worked out the price in an More

by Nick978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Colpitts
Mar 07, 2012 -

Kelly Volkswagen responded

What a great choice Nick! The GTI is a very sporty VW model, and we're glad you gave us a chance to earn your business. As far as the pricing, our motto is We Make it Easy. So when you come into Kelly VW, we'll do our best to make the process easy for you, while being honest throughout.

March 05, 2012

We recently leased a 2012 VW Passat from Steve Warren. He was friendly, knowledgeable and made the buying experience a pleasure. We definitely would recommend Kelly VW and Steve in particular! More

by macdonaldfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Warren
Mar 07, 2012 -

Kelly Volkswagen responded

Thanks macdonaldfamily! We appreciate your kind review of Steve and the rest of us here at Kelly Volkswagen. We hope you'll come back and see Steve again soon, and if there's anything we can do for you in the meantime, don't hesitate to let us know!

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