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Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 952 reviews

May 02, 2012

I just purchase my second Jetta from George Sousa @ Kelly VW in Danvers MA and very happy with the care and expertise I received in this last purchase. It was not a long drawn out thing he knew what I was lo More

by jones creek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brenden Kelly
May 03, 2012 -

Kelly Volkswagen responded

We hope you do too Mary Ann! Thank you for allowing us to earn your business at Kelly Volkswagen. It means a great deal to us, and we love hearing from our customers, so thank you for taking time out to review us here on DealerRater. If we can help you out with your Jetta at all, please let George or any of us at Kelly Volkswagen know and we'll be right there.

May 02, 2012

My experience was great. The sales consultant I worked with (Tom) was very friendly, knowledgeable and helpful. I would definitely recommend the dealership and Tom to others. More

by smahadeo81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 02, 2012 -

Kelly Volkswagen responded

We appreciate that very much smahadeo. We hope you do recommend us to friends and family too, because we love seeing our great customers refer others. And we hope you continue to enjoy your new purchase. Please let us know if we can help you again!

April 26, 2012

I bought a Golf R from Tom/Kelly VW. Overall a very easy transaction. Tom was easy to work with. He is friendly and easy going, no pressure involved. I had a small problem with title paperwork and Kelly More

by lovethecape2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 27, 2012 -

Kelly Volkswagen responded

Great purchase lovethecape2! The Golf R is a beautiful VW and we're very happy to hear that Tom was able to Make it Easy for you to get into. Please let us know if we can help you out again, and thank you for taking some time out of your day to review us here on Dealer Rater. We greatly appreciate it!

April 24, 2012

By far the most positive car-buying experience to date. My husband and I were looking for a particular VW Golf and Tom enthusiastically helped us find it, speeded the buying process to fit our schedules, c More

by wwwdcw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 25, 2012 -

Kelly Volkswagen responded

Thank you wwwdcw! We're happy to provide you with the most positive car-buying experience you've had! We take great pride in our service and our knowledge of Volkswagens, and we're very excited that you'll be back with any needs or concerns! Please let us know if we can do anything else for you and thanks for the kind review!

April 17, 2012

My experience at VW Danvers was nothing but enjoyable. Tom Colpitts was truly a pleasure to work with. I would highly reccommend him. He took his time with the process and was not pushy or over bearing. Y More

by krista
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

Thank you so much Krista for your kind comments. We know Tom sure appreciates them as well, and we hope that you continue to enjoy your new purchase. We're only as great as our wonderful customers, and we've been really lucky having customers such as yourself. Thank you from all of us at Kelly Volkswagen Krista! Don't hesitate to contact us if you need anything at all!

April 17, 2012

Finding the perfect car with the help of Tom Colpitts was nothing short of enjoyable. Being my first time purchasing a new car, I expected an overwhelming experience, however, it was the exact opposite. Tom More

by kkapoll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

Thank you kkapoll for taking the time to review us here on DealerRater and we also want to thank you for allowing us to earn your business! We appreciate your thoughtful recommendation and hope that we see you again in the near future here at Kelly Volkswagen!

April 16, 2012

We had such a great experience with Flavio, we can't say enough for all he did for us. Not only is he a great salesman, but good person in general. We will always remember buying our new Tiguan a super ex More

by Patti & David Quimby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Flavio Ramos
Apr 19, 2012 -

Kelly Volkswagen responded

No, thank you Mr. and Mrs. Quimby for allowing us to earn your business. You are absolutely right about Flavio, great salesman, but great person. We're lucky to have him a part of our Kelly Volkswagen team. We're even more excited that you are so happy with your new Tiguan. Great choice! We hope that you'll let us know if there's anything we can do for you, and thank you for reviewing us here on DealerRater!

April 12, 2012

I recently purchased a new vehicle from Kelly VW and worked with Steve Warren. He was honest and helped me through the whole process and made it as easy as it can be. He has flawlessly continued to foll More

by smk1363
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

Thanks for the honest recommendation smk1363! We're glad that Steve's still helping you with your purchase, because that's the type of service we want to provide here at Kelly Volkswagen. We understand that the car buying process doesn't end when you leave our dealership, so we want to make sure everything is great and working well with your new purchase. If Steve or anyone here at Kelly VW can help you in the future, we'll be right here waiting to assist you!

April 12, 2012

This was the BEST car transaction we have ever had! Courteous, easy to deal with, quick transaction with out any hassles. We were dreading buying a new car based on our previous experiences, haggling, More

by sullivanhg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

Thank you sullivanhg for saying we're the best car transaction you've ever had. We really appreciate your kind comments, and it tells us we're doing the right things to help our customers. Please visit us again if you need anything at all, and never dread buying a new vehicle again at Kelly Volkswagen!

April 12, 2012

My boyfriend and I have been shopping around for a new car and decided to swing in this dealership to check it out. We didn't need to look any further. Steve Ashe took very good care of us, not trying to More

by Trubzy01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2012 -

Kelly Volkswagen responded

It really is a great value and decision on your behalf trubzy01! The updates Volkswagen made to their new Passat has helped it win Motor Trend's Car of the Year award in 2012 (but that's just a little side note). We really appreciate you reviewing us here and if we can help either of you out again in the future, please let us know! Enjoy the award-winning Passat trubzy!

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