Kelly Volkswagen

I personally hate car shopping more than getting wisdom teeth pulled. These salesmen somehow turned that into an enjoyable experience. Found the perfect car at a reasonable price. teeth pulled. These salesmen somehow turned that into an enjoyable experience. Found the perfect car at a reasonable price. More

Friendly service, prompt response to find identical vehicle which was totaled in car accident. Salesman's response to my need to replace vehicle via email and to check on my physical condition was app vehicle which was totaled in car accident. Salesman's response to my need to replace vehicle via email and to check on my physical condition was appreciated. More

Everyone at Kelly Volkswagen was beyond helpful and so nice. They were efficient, professional and kind. Explanations were given in full detail and I never felt rushed- great team!My mother in law referre nice. They were efficient, professional and kind. Explanations were given in full detail and I never felt rushed- great team!My mother in law referred me, she had a great experience also! Thanks Kelly Volkswagen for helping me!!! More

The whole experience was great! Definitely the best car buying experience I’ve ever had. I put a request online to get information on the car I was looking at and Jason got back to me immediately and got buying experience I’ve ever had. I put a request online to get information on the car I was looking at and Jason got back to me immediately and got me set up with a test drive appointment in just a few minutes. When I went to buy there was some confusion on my end about the need to put down additional money. However when I voiced my concerns about the additional money Kendra and Jerry helped resolve the issue quickly and without any hassle (the complete opposite experience I’ve had at other dealerships where they go back and forth to the GM a hundred times). Chris was very helpful as well and even came in on his day off to try to get to the RMV. Unfortunately it was closed and I had to wait an extra day but the effort was there. The car is driving great as well so from start to finish the experience was terrific! Way better than my expectations! More

This was the easiest experience I have ever had purchasing a car. Top notch customer service. Everyone at the dealership was willing to assist with anything we needed. purchasing a car. Top notch customer service. Everyone at the dealership was willing to assist with anything we needed. More

I was delighted to find that salesperson George Sousa was at Kelly Volkswagen in Danvers, MA. As someone that has purchase previous vehicles from him in the past at another dealership, I recently worked with at Kelly Volkswagen in Danvers, MA. As someone that has purchase previous vehicles from him in the past at another dealership, I recently worked with him again and drove home my new Volkswagen. As a longtime VW salesperson, George is very knowledgeable about the different models and options. Clearly, I also believe that I get a fair deal when I work with George. I also felt the same way at Kelly and was treated well by Jerry Loyack. I never had the feeling that “games” were being played. Both George and Jerry treated me in a straightforward, respectful and courteous manner. I would recommend Kelly Volkswagen, George and Jerry to anyone who is in the market for one of these wonderful, well-made—and fun to drive—cars! As I write this review, it’s been six weeks since I purchased my Volkswagen and the Kelly gang has stayed in touch with me to see if I had any questions about the features of my new car, if I was happy and they offered to arrange my complimentary first service. This is clearly a dealership that wants to develop long-term, satisfied relationships with their customers. More

Limited with time to purchase a vehicle, I did the negotiating over e-mail with Jason Eisnor. You were able to match prices with Quirk VW in Braintree, and was happy to stay local for the new lease o negotiating over e-mail with Jason Eisnor. You were able to match prices with Quirk VW in Braintree, and was happy to stay local for the new lease on the 2013 Jetta S. Steve Warren was the sales rep assigned to my sale, and was very helpful and knowledgeable about the model I was interested. It was a no pressure sale, and it did "Make it Easy" for me to shop at Kelly VW. Thanks! More

Steven Ashe was extremely polite, responsive, informative, and helpful. He was consistent yet not pressuring. Available and accommodating. Steven was very thorough in going over the new car wi informative, and helpful. He was consistent yet not pressuring. Available and accommodating. Steven was very thorough in going over the new car with me after I purchased it to help me get and feel familiar with all of the makings of the car. He was very patient and informative going over everything. I had a great experience and was very pleased with the people that I came in contact with. More

We are from Canada and I purchased a used ford escape from Jason Internet sales site unseen so I had to find a dealer I could trust to be my eyes for us. Everything Jason told me was correct the vehicle from Jason Internet sales site unseen so I had to find a dealer I could trust to be my eyes for us. Everything Jason told me was correct the vehicle was exactly what they claimed. They organized the transfer to come to Canada with all the necessary paper work. The sale went seamlessly and I would definitely recommend Kelly Volkswagen to any one. Thanks for a great experience and we will do business again.. More