Kelly Volkswagen

I felt from the Moment I walked in the Door that Mike and Jerry were so helpful. They listened to my requests and then assisted me in choosing the right car for me. My husband and I never felt pressured at Jerry were so helpful. They listened to my requests and then assisted me in choosing the right car for me. My husband and I never felt pressured at any time which made us want to buy from them even more! I highly reccomend Kelly Volkswagon. More

I would highly recommend Kelly Volkswagen for purchasing a used vehicle. Both my son & I worked with Jackie, Matt & Kendra and they were all great. Jackie was wonderful & very helpful and patient. In the a used vehicle. Both my son & I worked with Jackie, Matt & Kendra and they were all great. Jackie was wonderful & very helpful and patient. In the past, we had some negative experiences with purchasing used vehicles from other dealers, so we had some concerns. Both Jackie and Matt addressed those concerns and made the process of purchasing a used vehicle easy, and eliminated the stress. Thanks again, and we will definitely come back for a used vehicle again. Sandy M., Rowley, MA More

Both Mike and Matt were extrememly helpful and sensitive to my current situation and worked withe me to achieve what will hopefully result in a successful purchase. they were friendly, professional and cou to my current situation and worked withe me to achieve what will hopefully result in a successful purchase. they were friendly, professional and courteous. More

In 2012 I bought my daughter Holly her first car from Brendan Kelly. He was beyond patient and kind and made us both feel very comfortable. She has had her volkswagen "bug" for nearly a year now and it Brendan Kelly. He was beyond patient and kind and made us both feel very comfortable. She has had her volkswagen "bug" for nearly a year now and it has been fantastic! We liked dealing with Brendan so much that when my brother in law wanted to lease a car I took him back to your Danvers dealership. Unfortunately we just missed Brendan the night we showed up, however Tom was great with us too! Very personable, professional, and a good sense of humor too! I will definitely recommend your dealership and Brendan & Tom to my friends! So many people stereotype car salesmen - but you too left me with a very positive impression. Keep up the good work! Maura Smith More

Tom Colpitts sold me a Ford F150 used vehicle. He was very informative about the car. The customer service level was over the top. We were offered coffee and lunch while we waited for the paperwork to very informative about the car. The customer service level was over the top. We were offered coffee and lunch while we waited for the paperwork to be completed. He was a very friendly salesperson, he gave us a fair price for the Ford F150. I was also very happy with the amount we got for our trade as well. I would recommend Tom to all my family and friends. It was a great overall experience. Matt Nichols, used car manager was also great. He returned my calls and welcomed me into the dealership. Everyone at the dealership treated me as a friend. Thanks for a great experience More

Jason responded to my email inquiry within an hour and had me scheduled for a test drive immediately. Brenden was a very honest and friendly salesman who did not make me feel pressured at all. We agreed had me scheduled for a test drive immediately. Brenden was a very honest and friendly salesman who did not make me feel pressured at all. We agreed on a very fair price, and Kendra helped me quickly get through all the paperwork. The whole experience, from test drive to purchase, probably took less than an hour. They were kind, friendly and very helpful. More

The thought of car shopping filled me with dread, I have not had a pleasurable experience in the past. I was fortunate to have walked into Kelly Volkswagen in Danvers Ma. early in my shopping and that is al not had a pleasurable experience in the past. I was fortunate to have walked into Kelly Volkswagen in Danvers Ma. early in my shopping and that is all there was to it. A salesman named Steve Warren approached me and asked if there was anything he could help me with, I was prepared for high pressure and said I was just looking and would let him know if I needed help with anything. To my great relief and surprise he said " that's fine if I can answer any questions I will be right here. I searched around the lot till I came back into the showroom and spotted a 2010 Tiguan with low mileage, just exactly what I was looking for. I approached Steve and he told me the background of the car, showed me the care it had gotten, (it really was impeccably maintained) we went for a test drive, he showed me many of the features of the car and I fell in love. We went back to his desk and he went all over the deal, making sure I was happy with it and then A short trip to the finance office and the deal was done. I would recommend Steve to anyone interested in buying a new or used Volkswagen, a surprisingly pleasant experience. I have had the car for a few days now, (love it) and Steve called this morning to make sure I was happy with it. I didn't expect that, the best car buying experience I have had in my 65 years. More

Tom Colpitts is hands down the best salesman we have ever worked with. He was knowledgeable, friendly, laid back. I highly recommend that you ask for Tom when you go in. There will be no pressure, just he worked with. He was knowledgeable, friendly, laid back. I highly recommend that you ask for Tom when you go in. There will be no pressure, just help in deciding if the car is right for you. We ended up buying two cars that day because he listened to what kind of experience we wanted, and then he gave it to us. No waiting around, no pressure, easy test drives of four cars (he had the next car all up front, ready and waiting for us when we got back from each drive). Throw away all of those preconceived ideas of having to labor through the process of buying or leasing a car. We were so pleasantly surprised at how good we felt when we came out of Kelly VW! This is how salesmen should learn to act with customers. Bravo Tom! More

The sales associate was friendly, listened to what I was looking for, and wasn't pushy to up sell me. I'm satisfied with my purchase. looking for, and wasn't pushy to up sell me. I'm satisfied with my purchase. More

Tom Colpitts was a pleasure to work with at Volkswagen. He quickly realized what i was looking for, walked me through the selection and purchase process with knowledge and finesse. I highly recommend work He quickly realized what i was looking for, walked me through the selection and purchase process with knowledge and finesse. I highly recommend working with Tom. More