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Kelly Volkswagen

Danvers, MA

4.6
946 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 946 reviews

May 02, 2013

Tom was great to work with. He was patient and walked us through all are options. He made sure we understood our options and gave fair and honest pros and cons for each. He didn't pressure us to buy that da More

by Jusbre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Colpitts
May 03, 2013 -

Kelly Volkswagen responded

Thank you for taking the time to review our dealership on DealerRater Jusbre! We are glad that you felt comfortable when you came in and visited Kelly VW and that Tom was able to make you feel like family. Please let us know if you have any questions or concerns in the future.

May 02, 2013

Just recently purchased my second car from this dealership. The friendly staff made the extra effort to make sure that all my concerns were answered and that we left with the right car for us and More

by plantagenet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kendra Milan
May 03, 2013 -

Kelly Volkswagen responded

Thank you for your kind recommendation plantagenet! We are thrilled to hear that you enjoyed your experience with our dealership and that our staff was able to answer all of you questions. Please let us know if you have any questions or concerns in the future and congratulations on your new car.

April 29, 2013

Mr. Ashe was very Helpful and informative without heavy sales tactics. No cheap deals or deceptive gimics. He is focused on listening to the customer and providing information. Negotiation of purchase an More

by Varden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 03, 2013 -

Kelly Volkswagen responded

Thank you for your kind recommendation Varden! We are glad that our Kelly VW staff was able to assist you and help you find the car that you were looking for. Please let us know if we can be of any assistance in the future.

April 28, 2013

I've given your dealership the highest ratings because the customer service and salesmanship I received today when leasing my Passat was probably the best I've ever had. I've leased 4 or 5 vehicle More

by poires
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Listro, Matt Nichols
May 03, 2013 -

Kelly Volkswagen responded

Thank you for writing such a kind review on our Kelly Volkswagen dealership poires! We are dedicated to giving our customers an enjoyable experience when they come in and visit us and are glad that you had a pleasant one. Please let us know if you have any questions or concerns in the future and congratulations on your new VW Passat!

April 25, 2013

Horrible experience in the service department. No interest in customer care. Didn't make repairs requested. Eager to suggest other repairs not covered by warranty. Left car open during rain storm... More

by VWvandriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 20, 2013

Steve Warren was an honest guy who helped me get a good deal on a Tiguan. I was happy when I walked out the door with my new car. More

by roho
Friendliness
Price
Recommend Dealer
Yes
Apr 26, 2013 -

Kelly Volkswagen responded

Congratulations on your new car roho! We are so glad that Steve was able to assist you when you came in and visited our Kelly Volkswagen dealership. We also would like to thank you for taking the time to write such a kind review about our dealership. Please let us know if we can be of any assistance in the future.

April 16, 2013

I walked in with my mind set on a specific car, and walked out with exactly what I wanted. Mike Kingsley was a great help! More

by Jennacroteau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Kingsley
Apr 19, 2013 -

Kelly Volkswagen responded

Thank you for taking the time to review our Kelly VW dealership Jennacroteau! We are so glad that you were able to get the car that you wanted! Please let us know if you have any questions or concerns in the future.

April 13, 2013

WOW!! Looked around at other dealerships, ended up at Kelly talked with Tom who turned out to be very sincere, knowledgeable and very professional. I went in with an attitude that car salesman are just l More

by jcclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 19, 2013 -

Kelly Volkswagen responded

Thank you for taking the time to review our dealership on DealerRater jcclark! We are so glad that you had a pleasant experience when you came in and visited our Kelly VW dealership. Please let us know if you have any questions or concerns in the future.

April 13, 2013

I was very happy with the service and was in the car I wanted super fast. Brendan was really nice and helped me find a way to get my first choice car dor a reasonable price. I'd definitely recommend this More

by aicormie
Price
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly
Apr 19, 2013 -

Kelly Volkswagen responded

Thank you for your kind recommendation aicormie! We are so happy that Brenden was able to help you find the car that you were looking for. Please let us know if you have any questions or concerns in the future.

April 12, 2013

Brendon was very friendly and new all about the car. He explained everything that we needed to know about the car and the financing. He also explained everything that I needed to know about the cars option More

by tccryder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenden Kelly
Apr 19, 2013 -

Kelly Volkswagen responded

Thank you for taking the time to write such a great review on our Kelly Volkswagen dealership tccryder! We are happy to hear that Brenden was able to assist you when you came in and visited us. Please let us know if you have any questions or concerns in the future.

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