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Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Tom was great to work with. He was patient and walked us through all are options. He made sure we understood our options and gave fair and honest pros and cons for each. He didn't pressure us to buy that da through all are options. He made sure we understood our options and gave fair and honest pros and cons for each. He didn't pressure us to buy that day and he gave us the time to think through what was the best option for us. He treated us like family And made sure we were comfortable with our choice and purchase. More
Just recently purchased my second car from this dealership. The friendly staff made the extra effort to make sure that all my concerns were answered and that we left with the right car for us and dealership. The friendly staff made the extra effort to make sure that all my concerns were answered and that we left with the right car for us and at the right price. Just as good as the sales support has been the after sales support. Taking the car for servicing is just easy. Thoroughly recommend this dealer to anyone looking to purchase a VW. More
Mr. Ashe was very Helpful and informative without heavy sales tactics. No cheap deals or deceptive gimics. He is focused on listening to the customer and providing information. Negotiation of purchase an sales tactics. No cheap deals or deceptive gimics. He is focused on listening to the customer and providing information. Negotiation of purchase and trade-in went smoothly. Mr. Ashe is a talkative, knowledgable sales consultant who is easy to work with and helped us get the car we wanted at a fair price. I recommend buying a car from him. More
I've given your dealership the highest ratings because the customer service and salesmanship I received today when leasing my Passat was probably the best I've ever had. I've leased 4 or 5 vehicle because the customer service and salesmanship I received today when leasing my Passat was probably the best I've ever had. I've leased 4 or 5 vehicles over the years and those other dealerships couldn't even come close to providing the overall experience I had With Kelly VW. I can see myself returning to your dealership over and over again. Thank you so much for offering such fine vehicles, pricing, and an overall positive leasing experience. I can't wait for my first oil change! More
Horrible experience in the service department. No interest in customer care. Didn't make repairs requested. Eager to suggest other repairs not covered by warranty. Left car open during rain storm... interest in customer care. Didn't make repairs requested. Eager to suggest other repairs not covered by warranty. Left car open during rain storm... seats were soaked through and stained when the car was picked up. Showed absolutely no interest or concern. Do yourself a favor and find another location when your car needs attention. More
WOW!! Looked around at other dealerships, ended up at Kelly talked with Tom who turned out to be very sincere, knowledgeable and very professional. I went in with an attitude that car salesman are just l Kelly talked with Tom who turned out to be very sincere, knowledgeable and very professional. I went in with an attitude that car salesman are just looking for the sale,Tom walked us through the process and we felt very comfortable and confidant about our purchase. More
I was very happy with the service and was in the car I wanted super fast. Brendan was really nice and helped me find a way to get my first choice car dor a reasonable price. I'd definitely recommend this wanted super fast. Brendan was really nice and helped me find a way to get my first choice car dor a reasonable price. I'd definitely recommend this dealer to anyone. More
Brendon was very friendly and new all about the car. He explained everything that we needed to know about the car and the financing. He also explained everything that I needed to know about the cars option explained everything that we needed to know about the car and the financing. He also explained everything that I needed to know about the cars options when I picked it up. More