Kelly Volkswagen

I have been getting the run around for over a month,on a manual that did not come with the car, they promised me the manual, all I get for answers is, I will check on it..your customer service is awful..no manual that did not come with the car, they promised me the manual, all I get for answers is, I will check on it..your customer service is awful..no one responds to my emails or calls.. then 2 days after I bought the car the fan blower relay went, they wanted to charge me 100.00 deductable for the fix HUH? More

Ramon was very helpful in finding the right car to fit the needs of my lifestyle. He was patient, and always available when I needed to contact him. I highly recommend Ramon to anyone considering buying a the needs of my lifestyle. He was patient, and always available when I needed to contact him. I highly recommend Ramon to anyone considering buying a car! More

Visited the VW dealership to inquire about a GTI. I had no idea how easy it would be to sign and drive away with a new VW! Everyone I talked to you were extremely helpful and kind. No one was trying to pus no idea how easy it would be to sign and drive away with a new VW! Everyone I talked to you were extremely helpful and kind. No one was trying to push me to buy a vehicle I couldn't afford. I recommend heading to these guys for all your VW needs. More

They were friendly, very helpful and took the time to help me make my purchse. I enjoy riding in my new VW 2013 lease! Thank you again! help me make my purchse. I enjoy riding in my new VW 2013 lease! Thank you again! More

We love our new Jetta TDI sunroof Sportwagon!! A huge thanks to Steve Warren for helping us through the sale and future car washes and Terrin for Bluetooth setup. Highly recommend Kelky VW. thanks to Steve Warren for helping us through the sale and future car washes and Terrin for Bluetooth setup. Highly recommend Kelky VW. More

Steve was friendly and easy to talk to, he understood I was there to get a new vehicle and was looking to be on my way as quick as possible. With out to much fuss, Steve along with one of the sales manage was there to get a new vehicle and was looking to be on my way as quick as possible. With out to much fuss, Steve along with one of the sales managers quickly negotiated a doable price that seemed fair and I was able to begin the process of paperwork with my insurance to leave within a few hours with the new vehicle. More

Every employee,from the receptionist who greeted me upon entering, to the manager who met with me at the end of my experience,was professional and obviously, highly trained. The organization is impressive w entering, to the manager who met with me at the end of my experience,was professional and obviously, highly trained. The organization is impressive with each member having specific skills to facilitate the process of (in my case) leasing a car. In a relaxed,yet businesslike atmosphere,I met with George Sousa,who is a sales representative. He was patient,kind and knowledgeable. I had a particularly,difficult situation for which he was able to quickly find a solution. Moving forward,he answered many questions and often had to repeat information for me. Although George spent an exceptional amount of time with me,I did not feel pressured to make a decision. I am sorry not to remember the names of others ,with whom I worked,except for Kendra Milan. I was impressed by how well she knew and could explain the information I needed to know. She also showed patience and answered lots of questions guiding me along the way. Once the decisions were made and the papers were signed,George and Kendra made sure I was able to pick up my car as quickly as possible. I love my new Passat and look forward to a continued,positive relationship with the people at Kelly Volkswagon. More

I was greeted politely when I arrived. Jason asked me what I was looking for and then found 4 2013 wagons (which I liked). I selected a dark gray wagon he brought it around front so I could try it out. what I was looking for and then found 4 2013 wagons (which I liked). I selected a dark gray wagon he brought it around front so I could try it out. Jason did not pressure me at all which I have experienced with other dealers in the past. My car was totaled so I had no car to trade in nor a car to drive down and get my new car. Jason gracefully drove the car to my house, spent extra time patiently explaining all the buttons to me and much to my surprise it had a full tank of gas. I found Jason to be a very intelligent salesmen as well as respectful. I would recommend him to my friends. More

I had an amazing experience with Kelly VW and Ron Alonso. I traded in my old car for a fair price and got the new car right away. All the paperworks were taken care of and I had nothing to worry about. No ha I traded in my old car for a fair price and got the new car right away. All the paperworks were taken care of and I had nothing to worry about. No hassle at all. I would definitely recommend Kelly VW and Ron as your agent if you wants to buy a new/used car. More