Back

Kelly Volkswagen

Danvers, MA

4.5
951 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
Contact Dealership

72 Andover St.

Danvers, MA

01960

Directions

By Type

Showing 951 reviews

December 11, 2015

Timely and well done Some people complain about the cost of dealership service. It is expensive, but at Kelly VW it's worth it. They take great care of me. Everyone has More

by DEBORAHLEBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Poirier
Dec 21, 2015 -

Kelly Volkswagen responded

That is very thoughtful of you to say Deborah. We are always making sure that our customers are happy with our services and that they are a number one priority. When you're happy so are we! Please let us know if there is anything else we can do for you. Thanks again Deborah.

December 11, 2015

Service As it should be! Very professional & courteous...they value us as customers....scheduled service, greeted promptly, reviewed my VW's needs....followed-up as promised, More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Poirier
Dec 21, 2015 -

Kelly Volkswagen responded

You certainly are a valued customer Tom! It's our pleasure to provide you with the best customer service. Thank you for your review on David and our team.

December 10, 2015

Fast friendly service Wed morning. Dan who helped me from start to finish. Was professional all the way through. I would recommend any of my friends to go to KELLY VOLKSWAGEN. More

by WELLSMAINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2015 -

Kelly Volkswagen responded

We're happy to know that WELLSMAINE. It is great that Dan was there to assist you from start to finish and he was so helpful. Thank you for your recommendation.

December 09, 2015

Review service performance. Quick, efficient, friendly, professional service department at Kelly. I appreciated the winter service coupon which included changing my Jetta's regul More

by 177WJBEARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2015 -

Kelly Volkswagen responded

Great to hear 177WJBEARD. Being quick and efficient is something we strive for! The winter service coupon is something we are more than happy to provide you with. Thanks for the review.

December 08, 2015

10k service Great experience. Dan was very kind, helpful and efficient. He returned my call and also texted me to make the apptmt, and was able to take me at my d More

by LAURENJZ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Dec 21, 2015 -

Kelly Volkswagen responded

Thank you for sharing your feedback Lauren. Pleased to hear how helpful Dan was to you during your service appointment. Happy that everything was taken care of on time and to your satisfaction.

December 07, 2015

Changed snow tires and wheel alignment Car felt great when I drove out and I have over 65K miles. It was nicely washed and vacuumed. I also was given a free loaner. More

by LARRY.LEWIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Dec 21, 2015 -

Kelly Volkswagen responded

We are more than happy to help Larry. It is great to hear that your car was washed and vacuumed, we know our customers love a clean car! Thank you for your review Larry, have a nice day.

December 07, 2015

Professional accommodating I thought I was at harley-davids Again I thought I was at a Harley Davidson dealership they advocated for me with a third party warranty company, and it was a very good experience Dav More

by SWAISWILOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jane Nickolas, Dominic Lemaire, Cesar Desilva
Dec 21, 2015 -

Kelly Volkswagen responded

Hi SWAISWILOS. It is great to know that we are on the same level as Harley Davidson! We are always happy to provide you with any accommodations you need to make your visit as pleasant as possible.

December 03, 2015

Convenient! Friendly, accommodating and professional at each visit. Short notice appointments are easily scheduled. Service hours are convenient for both pick More

by ALANWALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Fleuriel, Dave Poirier
Dec 21, 2015 -

Kelly Volkswagen responded

We aim to please Alan, happy to know that you were given excellent service. We are pleased to hear that you enjoyed the waiting area as well.

December 01, 2015

Quick and reasonable Great service! Thank you Rachel! The price I was quoted was reasonable. The service took the exact time I was told it would... Couldn't be happier! Bu More

by MDESYATNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Kelly Volkswagen responded

Thank YOU MDESYATNIK! We are glad that everything went so well for you. On behalf of Rachel and the entire service team, thank you for working with us.

November 30, 2015

Leased a new car Always a please working with George at VW and all the other staf is always helpful and friendly I will definitely recommend VW to my friends and fam More

by PBALBONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason D'Avolio
Dec 21, 2015 -

Kelly Volkswagen responded

Thank you for your recommendation PBALBONI. We are happy that you always receive helpful and friendly customer service from George and our team. Have a great day.

...
61
...