Kelly Volkswagen

Great car buying experience. Sales person James was great! I m former service member and having such a common ground with James was an added bonus to my car buying experience. T Sales person James was great! I m former service member and having such a common ground with James was an added bonus to my car buying experience. Thank you More

Outstanding I went to Kelly after seeing a Jetta online that I fell in love with. I was greeted with a smile right when I walked in for my appointment. After goin I went to Kelly after seeing a Jetta online that I fell in love with. I was greeted with a smile right when I walked in for my appointment. After going for a test drive I knew I had to have it. What made the decision, besides loving the car, was the outstanding customer service and how helpful everyone one. They made the process so easy and had everything ready when they said they would. Great place to do business! More

Excellent Experience Highly recommend this dealership. Very low-key, but helpful. Our salesman, Braulio was very knowledgable and went out of his way to make sure we got Highly recommend this dealership. Very low-key, but helpful. Our salesman, Braulio was very knowledgable and went out of his way to make sure we got the right deal. More

Impressed I was very apprehensive about getting a new vehicle I haven't had good experiences in the past the service and amount time it took I was very impresse I was very apprehensive about getting a new vehicle I haven't had good experiences in the past the service and amount time it took I was very impressed my trade in was very fair the price the negotiated on my preowned vehicle was lower than expected I drove all the way from Cape Cod thank you kelly Volkswagen for a very good experience. Kelly Carey Cape Cod More

Excellent Place to Buy aand Service your car. It was an extraordinary car buying experience. We came there with a little bit of home work but the whole process was such pleasant experience - it wa It was an extraordinary car buying experience. We came there with a little bit of home work but the whole process was such pleasant experience - it was quick, clean and stress-free. The credit must go to Said Bousbaa, the Manager - very warm, very descent, very classy and very professional. If I recollect it right, we wrapped it under an hour! Nothing more Nothing less. The car was VW Golf GTI. I must also thanks to Jim, the sales person, too. I have had know this dealership for a couple of years now. At that time,, Patrick Collin, who used to run the service department. He is very dependable man. My most recent encounters with Rachel DaSilva in service department was also equally impressive. Unfortunately, I had a crack on the windshield in less than three months after buying this car. I called up Said Boubsaa, the Manager, who asked me to come down. Personally, took time to inspect the windshield. Almost, immediately, set things in motion with the service department - ordered the part, scheduled the technician and fixed the problem in 2 days flat. He went over and above the call of duty in every encounter, since buying this car from Kelly Dealership. It was chance encounter, I ran into Mr. Kelly - the Big Boss and expressed my genuine appreciation of the dealership, Management and staff on the floor. I would go there again. I would recommend it to others too! More

Ryley Went to Kelly's yesterday from a flyer I received in the mail about my GTI. I was greeted by Ryley Pells who not only got me into the car I was intere Went to Kelly's yesterday from a flyer I received in the mail about my GTI. I was greeted by Ryley Pells who not only got me into the car I was interested in but the model that when I first arrived I thought no way I will have to go with lower model.Ryley was never pushy and incredibly efficient. Walked in at 2:20 and drove away in a Tiguan at 6:15 !!!!! Thank you Ryley GREAT customer service. More

Seevice Great experience whenever I go in for service. My car always gets fixed in a timely manor and I would recommend this dealership to anyone! Great experience whenever I go in for service. My car always gets fixed in a timely manor and I would recommend this dealership to anyone! More

Extremely happy with service department Rachel was my service writer and was a great help, took care of the issues I was having and I got my car back quickly and was also washed when it was Rachel was my service writer and was a great help, took care of the issues I was having and I got my car back quickly and was also washed when it was completed More

Excellent Highly competent and courteous staff. A complication arose and the problem was handled fairly and quickly. There was excellent communication . The c Highly competent and courteous staff. A complication arose and the problem was handled fairly and quickly. There was excellent communication . The change for the complication was very reasonable. More