Back

Kelly Volkswagen

Danvers, MA

4.5
951 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
Contact Dealership

72 Andover St.

Danvers, MA

01960

Directions

By Type

Showing 951 reviews

August 03, 2016

I love my new 2016 Jetta!! I recently had an awesome experience at Kelly Volkswagen in Danvers. The service was beyond great. Great job to everyone especially Josh Cone who was More

by Monica's Jetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cone
Aug 10, 2016 -

Kelly Volkswagen responded

And kudos to you on your new Jetta Monica! Thank you very much for sharing and for working with Josh for your 2016 VW Jetta purchase. We appreciate hearing your feedback for our dealership and hope that this experience will have you coming back for all of your vehicle needs in the future. If we can do anything else for you please do not hesitate to reach out Monica.

August 03, 2016

Mark Galante is great! We were having an issue with a car that was purchased at Kelly VW. The car would stall at random times. After VW sent an engineer out to fix the i More

by Mkachinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Galante, Paul Lazzaro
Aug 10, 2016 -

Kelly Volkswagen responded

Hi Mkachinski, thank you for sharing your experience with our team. We're so sorry to hear about your original vehicle problems, but we couldn't be more happy to hear that Mark stepped in and took care of all your needs in a professional, fair manner. We hope you'll let us know if anything else comes up - we're always here for you if you need anything else. And of course, congratulations on the new purchase Mkachinski!

July 30, 2016

Volkswagen Golf Sportwagen Car: was pleasantly surprised to find a great car for a reasonable price. The interior was solidly built ergonomically sound; exterior was well-styl More

by wakefield1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Richard
Aug 10, 2016 -

Kelly Volkswagen responded

Thank you for sharing your review with us wakefield1, we're very happy to hear that our dealership and product was everything you were looking for. The Golf SportWagen is a wonderful vehicle all-around and we know you'll continue to love it for years to come. We appreciate you working with James on your purchase. If there's anything James or our team can do for you please let us know.

July 20, 2016

Easy to work with and helped me Was coming up to a lease end on an Acura TL, affected by the Tekata airbag recall, which Acura did nothing to help or save me as a customer. So I went More

by ScottJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Ryley Pells
Aug 10, 2016 -

Kelly Volkswagen responded

Thank you Scott! It was a pleasure helping you with your GLI purchase and we agree - German is the best. We appreciate you letting us know how our team listened to your needs and met your objectives. If there's anything we can do for you again we hope you'll let us know - we will continue to work hard to earn your business Scott. Take care and congratulations!

July 19, 2016

First Car Purchase Stopped by on a Saturday afternoon, Paul helped me find everything I was looking for and was very knowledgable on the vehicle and features. This was m More

by NewGolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
Aug 10, 2016 -

Kelly Volkswagen responded

Congratulations on your very first car purchase NewGolf, we're so excited for you! We appreciate you working with Paul and we love hearing that you couldn't be happier. With that being said, if there's anything we can do to make your future visits to our dealership better, don't hesitate to let us know. We're always looking to improve on our service! Thanks NewGolf, and again congratulations!

July 19, 2016

Go Kelly !! Friendly and efficient (thanks to George and Kendra) sales & delivery process. Good amount of car inventory in a super clean and spacious environment. More

by CaarMann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Milan
Aug 10, 2016 -

Kelly Volkswagen responded

It's the little things that we try to accomplish for our customers CaarMann, like unlimited free car washes and a well-kept dealership. We appreciate you noticing these features and we're very glad that you enjoyed working with George, Kendra, and our Kelly Volkswagen dealership. We hope you'll visit us again for any of your vehicle needs in the future, from service and parts to another vehicle purchase!

July 19, 2016

Great experience! Buying a car is always stressful, however, my experience with Kelly Volkswagen was anything but! I had been in contact first with Lauren to schedule a More

by Megan M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Milan, Lauren Fitzemeyer
Aug 10, 2016 -

Kelly Volkswagen responded

Megan, we can't tell you how happy we are for you and how appreciative we are that you took a moment to share (in detail) your wonderful experience at our Kelly VW dealership. Thank you so much for letting us know about your visit with Lauren, Anthony, and Kendra. We agree, purchasing a new vehicle is certainly a big deal and that alone is reason enough to not feel pressured into making a decision. We're happy to hear that you shopped around prior to visiting with our team - we always work our hardest to find our customers the best deal for the vehicle they really want. We hope you'll work with us again for all of your automotive needs. If we can do anything else for you Megan, please let us know.

July 01, 2016

Great Service Great sales staff and management. Definitely would recommend to everyone! They have great deals and always want you to get the best price! More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Milan, Jason D'Avolio
Jul 05, 2016 -

Kelly Volkswagen responded

Thank you for your review Steve. That's absolutely correct, we do want you to get the best price and we'll work our hardest to get you the best price and the right vehicle for your needs. If there's anything we can do for you we hope you'll reach out to our team. Have a great day Steve!

July 01, 2016

Phenomenal Experience I came into the dealership, just to browse, and I was interested in looking at the Tiguan. Josh took us out for a test drive, and I knew this was the More

by Eleni N
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason D'Avolio, Josh Cone, Said Bousbaa, James Richard
Jul 05, 2016 -

Kelly Volkswagen responded

Eleni, your review is very encouraging and wonderful to hear. We love knowing that our team was there for you every step of the way and we greatly appreciate your referral of our dealership to your colleague. It's because of wonderful customers like you that we're able to help out so many people with a new or pre-owned vehicle purchase, or service, or parts for their vehicle. We truly thank you for your business, for leaving our dealership/team a review, and for becoming a member of the Kelly VW family. It would be our pleasure to help you again with another vehicle purchase and we very much look forward to helping you again when that time comes.

July 01, 2016

Perfect No hassle from the beginning. I emailed the dealership and told them what car I was interested in and the price I wanted to pay and they worked with m More

by Jquack79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Richard
Jul 05, 2016 -

Kelly Volkswagen responded

We love hearing that this was the easiest and quickest leasing experience you've ever had Jquack79 - thank you for saying that. That comment means a lot to us, because we pride ourselves on making it easy for our customers to purchase a new or pre-owned vehicle. We greatly appreciate your business, your kind review, and your willingness to work with us at Kelly Volkswagen. Please reach out to our team if there's anything else we can do for your Jquack79.

...
55
...