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Kelly Volkswagen

Danvers, MA

4.5
951 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 951 reviews

December 15, 2016

Outstanding Sales Experience My sales experience with Sean was excellent. Was shopping for a hatchback or wagon, and Sean took the time to show me the new Alltrack, the Sportwage More

by TJP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Ridge
Dec 15, 2016 -

Kelly Volkswagen responded

No, thank you TJP! Congratulations on your new purchase at our dealership recently - we're thankful that you worked with Sean to find the right vehicle for all of your needs. We're always happy to go through multiple vehicles, go on multiple test drives, and answer all of your questions to your satisfaction to ensure that you feel completely comfortable with your purchase. Please let Sean or our Kelly VW team know if there's anything else we can assist you with TJP!

December 08, 2016

Car repair Car service in repair department was fantastic. Will use agaitried to purchase a car from dealership and was met with indifference and fluctuating pri More

by Bvokvo8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
December 05, 2016

Huge beautiful dealership! Great experience, cute kids area, super clean, free coffee and water! Friendly, funny, knowledgeable staff. Awesome pre-owned options, as well as new More

by carguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason D'Avolio, Dave Poirier, Said Bousbaa, Mark Galante, Lauren Fitzemeyer, Eileen Rodriguez
Dec 15, 2016 -

Kelly Volkswagen responded

It certainly sounds like you were completely happy with every aspect of our dealership carguru! Thank you for working with our team on your new VW purchase. We're thankful that you gave our team the opportunity to earn your business here at Kelly VW. Please visit us again if we can do anything else for you carguru.

November 27, 2016

Nice and easy My wife and I went in with me set on a Jetta and ended up leaving with a Jetta and a Tiguan. We love the cars and thankfully the process of getting th More

by Distaind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra Milan, James Richard
Nov 28, 2016 -

Kelly Volkswagen responded

We love hearing that Distaind! Thank you both for working with James and Kendra for your Jetta and Tiguan purchases. Our goal is always to make everything as easy for our customers as possible and we appreciate you letting us know how easy it was for you both to purchase a new Jetta and Tiguan. We look forward to having you back at our dealership for all of your auto needs Distaind!

November 22, 2016

Great experience at Kelly VW Had a great experience working with Anthony Belmonte. I never felt pressured, he was patient with me, and a good listener with great communication thr More

by Brent1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

Kelly Volkswagen responded

Thank you for your review of Anthony and our Kelly VW dealership Brent. We feel it is very important to listen to our customers and their needs to ensure you have a great experience at our dealership. We're appreciative that you worked with Anthony and Jackie for your new vehicle purchase. Thank you again, and congratulations Brent!

November 20, 2016

Great experience If you have a chance to work with Paul take it. He is professional and personable. My whole experience with him, from test drive to purchase and getti More

by NewGolf2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
Nov 28, 2016 -

Kelly Volkswagen responded

That's so kind of you to say about Paul NewGolf2017, thank you very much. We're so glad that you gave Paul and our VW dealership the opportunity to work with you for your Golf purchase. Paul does a great job of going over every detail with our customers and it sounds like he did that with you as well. We're here for you if there is anything else we can help you with. Have a great day!

November 19, 2016

Leasing the Tiguan Wonderful dealership to deal with in all aspects. Knowledgeable, friendly and professional personnel especially our salesman Anthony Belmonte. It wa More

by Elad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa
Nov 28, 2016 -

Kelly Volkswagen responded

The pleasure was ours Elad! Thank you very much for leaving our VW team a review. We're very appreciative of your business. Please let us know if there is any questions we can answer for you, or anything else we can help you with on your new Tiguan lease Elad.

November 18, 2016

Excellent car purchase experience After researching the all new VW Alltrack online, I finally stopped into Kelly VW to take one for a test drive. I was met there by Sean Ridge, who wa More

by David W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Galante, Sean Ridge
Nov 28, 2016 -

Kelly Volkswagen responded

Thank you very much for your detailed, insightful review David. It's wonderful for us to hear how attentive Sean and our VW dealership was in addressing all of your needs in a timely manner. We promise to never pressure any of our customers into purchasing options that you do not want - we believe in helping you find the right vehicle for your needs. And when it comes to going over the options, we're genuinely happy that Sean took the time to go over all of the key features of your new Alltrack. Congratulations on your purchase David, and we hope you'll visit us again for all of your automotive needs.

October 19, 2016

Buying a new car Friendly competent people who make buying a car easy and stress free. The sales person was knowledgeable and never pushy. Everything was done for me f More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

Kelly Volkswagen responded

Hi Leslie! Thank you for taking a moment to let us know how your recent visit went with our staff at Kelly Volkswagen. We couldn't be happier to hear that you enjoyed an easy, stress-free car buying experience from our team. If we can be of more assistance to you, please don't hesitate to stop by or contact our team. We're here for you anytime Leslie. Congratulations, and thank you again for choosing our dealership to work with on your purchase.

October 12, 2016

Great Service While I was buying a car, everyone I worked with was very helpful. The employees are always available to assist. I highly recommend this dealership. More

by az89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2016 -

Kelly Volkswagen responded

We appreciate hearing that az89, thank you for visiting with our Kelly VW dealership recently. Your review means a lot to our dealership and we're happy to know that you were more than satisfied with the customer service you received from our team at our dealership. Please don't hesitate to reach out if there's anything else our Kelly Volkswagen team can do for you.

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