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Kelly Volkswagen

Danvers, MA

4.5
951 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 951 reviews

January 06, 2017

Review of my Salesman, Paul Paul was really helpful. He knew the product extremely well, was easy to work with and very responsive. Throughout the process, he was always focuse More

by JOSHUA CAHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
Jan 14, 2017 -

Kelly Volkswagen responded

Glad to hear that Paul was so great to work with Joshua. Thank you for making our dealership your go-to for your new purchase. We appreciate your review, your business, and your time. Please let us know if we can help you again in the future Joshua.

January 05, 2017

Checking engine I like because i have nice custome service his good help and stil good friend and my service dont wait too long tks jeff im too happy More

by Djsam123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff mcnally
Jan 14, 2017 -

Kelly Volkswagen responded

It was our pleasure helping you Djsam123. Visit us again anytime if we can help you out and we thank you for taking a moment to leave us a review - we greatly appreciate your feedback! Take care.

January 05, 2017

Very good I was impressed by the professionalism of employees who work with me through out of that experience . I was treated with respect. Nobody didn't do an More

by bigS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramon Bejaran
Jan 14, 2017 -

Kelly Volkswagen responded

We don't believe in a car buying experience that is pushy or intimidating bigS. Thank you for working with Ramon at our Kelly Volkswagen dealership for your new vehicle. We're thankful to have you as part of our Kelly VW family. Please reach out or stop by if we can help you again!

January 04, 2017

Excellent Customer service I was very happy with the deal I made on a used car at Kelly Volkswagen. Anthony and Lauren, were knowledgable and professional. Said was able to cl More

by BostonCelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Lauren Fitzemeyer
Jan 14, 2017 -

Kelly Volkswagen responded

That is wonderful to hear BostonCelt, thank you for working with our entire Kelly VW team for your purchase. We're quite happy to hear our team had you in and out with your vehicle purchase. We look forward to helping you again with all of your vehicle needs!

January 02, 2017

Very pleasant Everyone is very friendly and helpful. I went in for a oil change and they finished working on my car quickly and gave me a call when it was ready. More

by Maxmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Ameno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2017 -

Kelly Volkswagen responded

Thank you Maxmoney, we appreciate you giving us the opportunity to take care of your vehicle's oil change service. We hope you'll visit us again if we can be of more assistance to you!

January 01, 2017

Very professional and organized The reason for our visit was a diesel buyback. Everyone we interacted with throughout the sales process was knowledgeable and friendly! We are happy w More

by MamaSegarra44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason D'Avolio, Josh Cone
Jan 14, 2017 -

Kelly Volkswagen responded

Thank you for allowing us to help you with the buyback process MamaSegarra44. We're glad that our team could be so helpful and friendly throughout and provided you with a great experience at our Kelly VW dealership. Let us know if we can help you again!

December 29, 2016

Battery replacement Everything as outlined + review of future repairs and costs painted a positive picture. Nick & Casey were excellent. Overall I would say the experienc More

by Tiguan Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sousa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Fern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Tammaro
Jan 14, 2017 -

Kelly Volkswagen responded

Thank you for leaving us your feedback Tiguan Bill. We're happy that our team provided you with a delightful experience. If there's anything we can work on to provide you with a 5-star experience, please don't hesitate to let us know.

December 23, 2016

Great experience Jeff was very helpful and friendly. They told me the wait time for my vehicle and we're pretty accurate. The experience was positive. Satisfied custom More

by Betsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 14, 2017 -

Kelly Volkswagen responded

Hi Betsy - thank you for working with Jeff and our service team. We're glad that we could provide you with a positive experience at our dealership. Please stop by or reach out if we can help you again.

December 19, 2016

Great experience at Kelly! We got a great deal on a new car at Kelly Volkswagen. The experience could not have been better. Our saleman, Sean, was friendly, knowledgble, and pro More

by BKdriving
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Said Bousbaa, Sean Ridge
Jan 14, 2017 -

Kelly Volkswagen responded

We love hearing about your experience BKdriving. Thank you for sharing your review with our team at Kelly Volkswagen. Our dealership always strives to provide an amazing experience that is as easy as possible and we couldn't be happier knowing we were able to make your experience so pleasant. Please don't hesitate to reach out to us if we can help you again BKdriving.

December 19, 2016

Pleasant Staff attentive, wait area comfortable. A pleasant place to have to spend an hour. A magnet had fallen off in the wash bay, Kevin had seen it and retr More

by kgpaget
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Fleuriel
Jan 14, 2017 -

Kelly Volkswagen responded

Glad to hear our staff was so helpful kgpaget. Thank you for working with our Kelly Volkswagen service department. We hope you'll reach out if we can do anything else for you again.

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