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Kelly Volkswagen
Danvers, MA
953 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs.
We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States?
Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 953 reviews
August 25, 2023
My overall experience was horrible. I did not find people to be honest and trustworthy. I called Brendan to talk things over and get him involved, he blew me off. I would never recommen I did not find people to be honest and trustworthy. I called Brendan to talk things over and get him involved, he blew me off. I would never recommend this place to anyone. More
by Sharonmilne2017
August 25, 2023
We were impressed with the professionalism and reliability of Anthony, who made what can be a difficult process car buying very smooth and enjoyable for us. reliability of Anthony, who made what can be a difficult process car buying very smooth and enjoyable for us. More
by Mark Emerton
August 23, 2023
Always great service every time I come in to get my cars checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! checked out. I have a 2018 VW Tiguan and a 2021 VW Arteon. Many thanks to the service department at Kelly VW! More
by James33
Employees Worked With
Other Employees :
Edward Pineault
July 25, 2023
Dropped my car off early with Rachel for service. The car was done the same day which was a pleasant surprise. The car was done the same day which was a pleasant surprise. More
by Nobutada55
Employees Worked With
July 22, 2023
Mechanics are horrible. Charged me 1300 for a new fuel pump in a Tiguan with a destroyed engine. Basic diagnostic skills would have shown the issue. I asked if they could ta Charged me 1300 for a new fuel pump in a Tiguan with a destroyed engine. Basic diagnostic skills would have shown the issue. I asked if they could take the pump out since the car was totaled and I would pay for labor. They told me no. Also the service manager is condescending and sexist. DON'T HAVE YOUR CAR REPAIRED HERE. GO TO A LOCAL MECHANIC!! More
by ekailua
Employees Worked With
Other Employees :
Edward Pineault
July 15, 2023
Needed oil and filter change. Drove in without an appointment and greeted by Rachel.She was able to get me in. Very professional. Drove in without an appointment and greeted by Rachel.She was able to get me in. Very professional. More
by jpg546519
Employees Worked With
July 14, 2023
Bought used car, salesman Chris was very professional, easy and efficient sale process, very nice and clean showroom. easy and efficient sale process, very nice and clean showroom. More
by antbar70
July 13, 2023
Cleans, efficient and timely. Service advisor very knowledgeable. Ease of scheduling was simple and many appointments were plentiful Service advisor very knowledgeable. Ease of scheduling was simple and many appointments were plentiful More
by porlando1730
Employees Worked With
July 08, 2023
Service rep was friendly and helpful. Work was done smoothly within the estimated time. Comfortable, attractive waiting area. Professional, efficient feel all around. Work was done smoothly within the estimated time. Comfortable, attractive waiting area. Professional, efficient feel all around. More
by slknahlyn
