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Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 952 reviews

October 04, 2019

Jen was great to work with, very friendly. I have always had a great experience at Kelly VW buying a new car or for service. More

by Jenbeau
Recommend Dealer
Yes
Employees Worked With
Jen Swafford
Oct 07, 2019 -

Kelly Volkswagen responded

We are pleased to hear that! It is great that Jen took great care of you and that you have always had a great experience with us! Thank you for sharing your feedback with us!

September 21, 2019

10000 mile checkup Everyone was very polite and knowledgeable. Car was taken right away and I was updated frequently as to the status. Recall was dealt with efficiently. More

by Ldarisse
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Kelly Volkswagen responded

We are pleased to hear that! It is great to know how polite and knowledgable everyone was. Thank you for sharing your feedback with us!

September 13, 2019

Good dealershipju Anthony and Berry were great to work with.They went out of they way to make sure everything was right. I would buy from them again.Thank you Glenn F More

by Jodylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Kelly Volkswagen responded

We are glad to hear that, Glenn! It is great to know how awesome Anthony and Barry were to work with and that they went out of their way to make sure everything ran smoothly. Thank you for sharing your experience with us!

September 12, 2019

Great purchase experience. I purchased a new Atlas and the dealership team was friendly, transparent, fair with pricing and super efficient with my time. Thank you for a great More

by Mark R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Etheridge
August 28, 2019

Courteous and professional Purchased a new vehicle last year which went well. Last visit was for my second oil change and 20k routine maintenance. Prices are reasonable, but tim More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Poirier, Nick Irving III, Jen Swafford
August 19, 2019

Excellent service customer service reps & technicians I highly recommend Kelly VW for service. Jen was hands down the best service rep I've ever interacted with in multiple VW dealerships.! I can't say en More

by Gemsb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jen Swafford
August 15, 2019

Pleasant and easy No pressure whatsoever. Very comfortable buying experience, with friendly staff. Would most definitely recommend. The general atmosphere and ambience More

by MPG Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Richard
August 10, 2019

Bought a new 2019 Jetta SE George the salesman and the sales manager were both awesome. The experience was the best I have had buying s car. Thsnk you so much, Wayne LeBlanc More

by Wayne123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I could not remember the magers name, but he was awesome, thank uyou
August 09, 2019

lease process. Was able to lease a a 2019 Atlas vehicle in under an hour. Quick and easy, no hassles and picked up the vehicle the next day. More

by Atlas leasee
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Cone, Cecily Francis
August 08, 2019

Great car leasing experience I went to Kelly Volkswagen to lease a VW Tiguan. The service was friendly and not overbearing. I did not feel pressured. The entire process was easy a More

by Niki&JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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