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Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 952 reviews

May 06, 2020

Excellent service especially during these trying times. Extremely happy. Anthony and Barry did a great job. Can not wait to pick up my new car. Norm More

by Gloucesterman
Recommend Dealer
Yes
Employees Worked With
Anthony Belmonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Kelly Volkswagen responded

Hi Norm! Thank you so much for taking the time to share your experience with us! During times like these, it means a lot to know knowing that our customers are being well taken care of. We are glad that Anthony and Barry did such a great job and that you had the opportunity to work with them! Thanks again, Norm!

March 05, 2020

Great service from Ted! Fixed car quickly and let me know what the status was throughout. Also sent me a cool video that showed the condition of the car underneath. More

by Jmako
Recommend Dealer
Yes
Employees Worked With
Edward Peneault
Mar 06, 2020 -

Kelly Volkswagen responded

We're so happy to hear that! It is great that Ted was so helpful and provided excellent service. We're pleased to know that he also fixed your car so quickly and even sent you a video of what the condition of your car was underneath. Thank you for sharing your experience with us!

February 22, 2020

I went to Kelly Collision for a repair of bumper thot was damaged by someone while my car was parked. It all went very well. More

by Renate.stach
Recommend Dealer
Yes
Employees Worked With
I dont know names of people i talked to. They all were professional.
Feb 25, 2020 -

Kelly Volkswagen responded

We are glad that everything was taken care of on your car! It is great to know how helpful and professional everyone was! Thank you for taking the time to share your feedback with us!

February 11, 2020

Great service and pricing, although I should probably schedule an appt they always take care of me quickly when I just drive in. Thank you! More

by Cbs
Recommend Dealer
Yes
Employees Worked With
Edward Pineault, Edward Peneault
February 07, 2020

Ramon knows what he's doing Every step of the sales process with Ramon was professional and respectful. It took me a few weeks to figure out what I wanted, and Ramon was patient More

by vw532
Recommend Dealer
Yes
Employees Worked With
Ramon Bejaran
Feb 07, 2020 -

Kelly Volkswagen responded

Hi vw532! We are glad that Ramon was so helpful every step of the way and that he made sure you were well taken care of. We appreciate the recommendation!

February 06, 2020

Great service. Ed Penault was very knowledgeable and professional. My repair was completed quickly and at a very fair rate. Everything was explained to me very clearly with no pressure. More

by sbcashton
Recommend Dealer
Yes
Employees Worked With
Edward Peneault
Feb 07, 2020 -

Kelly Volkswagen responded

We are happy to hear that! It is great to know that Ed was so knowledgeable as well as professional. Thank you for taking the time to share your feedback with us!

February 03, 2020

Great place to service your car. Service advisors are friendly and well informed. The work is done in a timely manner. The place is nice and clean. More

by OB
Recommend Dealer
Yes
Employees Worked With
Edward Pineault, Edward Peneault
Feb 07, 2020 -

Kelly Volkswagen responded

Thank you, OB! We appreciate your review! We are glad that Ed was so helpful and made sure the work on your car was done in a timely manner.

January 23, 2020

Always a good experience at this location. I came in for a sticker. The representative told me I had an open recall and asked if I wanted it completed, which I did. The gentleman was very professional as More

by Melinam99
Recommend Dealer
Yes
Employees Worked With
One of the representatives that greeted me. I don’t remember his name.
January 22, 2020

Just bought a 2019 GTI and I'm in love. Salesman and Just bought a 2019 GTI and I'm in love. Salesman and Finance guy were top notch. Love this dealership, everyone is so friendly and helpful. Will p More

by MPG Andy
Recommend Dealer
Yes
Employees Worked With
George Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2020

Service was quick and easy without an appointment. Car was washed after tire rotation. Ed also gave me a quote on mudflats which I have been considering. More

by Rosco
Recommend Dealer
Yes
Employees Worked With
Edward Peneault
Jan 15, 2020 -

Kelly Volkswagen responded

That is great to hear! We are glad that Ed was so helpful and took great care of you and your car. Thank you for sharing your feedback with us!

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