Kelly Volkswagen
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have found the service and the personal attention to always be excellent at Kelly VW. And in these pandemic times, I appreciated the option to wait outside or inside, plus the sanitizing of the car sea always be excellent at Kelly VW. And in these pandemic times, I appreciated the option to wait outside or inside, plus the sanitizing of the car seat and controls before I left after the service was completed. And of course, the service was done quickly and effectively--THANK YOU BTW--my service rep was Eric--excellent!! More
Our salesman was a wonderful guy He knew the product and Our salesman was a wonderful guy He knew the product and was a pleasure to work with He explain everything we needed to know Very good guy Our salesman was a wonderful guy He knew the product and was a pleasure to work with He explain everything we needed to know Very good guy More
Every single person that I dealt with from salesman Brian Mitchell, financial manager, Anthony Belmonte to business manager Barry Gagne was professional and polite, friendly and super helpful. They answered Mitchell, financial manager, Anthony Belmonte to business manager Barry Gagne was professional and polite, friendly and super helpful. They answered every question I had and never once did I feel that they were anything except honest and true to their word. Thank you for making this a wonderful experience especially since I was out of state. Mary Ann Flynn More
Rachel was amazing. She got my car in as I had to rush for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. for work and had work done in no time. My car had a radio malfunction and she went above and beyond to make sure I had the tools and proper guidance. She also went the extra mile to have a full inspection done to show that I needed rear springs and rear brakes. Thank you Rachel! More
In 2 weeks I purchased 2 new vehilesin Five years ago I made my first purchase at Kelly Volkswagen, I purchased a 2015 Golf. My salesman was George Sousa. I cannot express how well that Geo Five years ago I made my first purchase at Kelly Volkswagen, I purchased a 2015 Golf. My salesman was George Sousa. I cannot express how well that George treated me. He blew me away by actually remembering that I was a customer at his former dealership. He remembered what I had purchased and even knew that my son had made a purchase. He then was able to help my daughter to last 2 Tiguans. Every time I came in for service George always made it a point to see how mysel& and my family were. When up I decided I wanted to purchase a 2020 Golf GTI I called George and he made I happen with no pressure. In fact my wife and I went back to discuss a 2020 Jetta for her, again George made it happen with no pressure. He an Barry Gagne were two outstanding people to work with. Barry made the paperwork seem so easy and he did everything to try to accommodate my wife and I. I would not hesitate to sing the praises of these two men! More
Rachel was very helpful throughout this whole process. Full transparency on her part from start to end. Very happy with my service during this time. Full transparency on her part from start to end. Very happy with my service during this time. More
Kelly Volkswagen’s sales department is a class A operation. From test drive-sale-financial, the team is very professional creating a positive buyers experience. operation. From test drive-sale-financial, the team is very professional creating a positive buyers experience. More
Absolutley blown away by the courtesy and professionalism. By far the best car buying experience I've had. Thank you Anthony ,Barry, and Kelly Volkswagon professionalism. By far the best car buying experience I've had. Thank you Anthony ,Barry, and Kelly Volkswagon More
I want to mention the great job Willie did getting my car repaired after I was hit. Very attentive! Great service! I’m very satisfied! Also, the craftsmanship of the repairs is excellent! Every little detail repaired after I was hit. Very attentive! Great service! I’m very satisfied! Also, the craftsmanship of the repairs is excellent! Every little detail was taken care of. Whenever I called I was able to reach Willie and he would answer my questions and he kept me informed. Couldn’t have asked for better service! More
Always Top Notch I've been a customer of Kelly's for years, because I'm treated extremely well from leasing my vehicles to servicing. George Sousa was my salesman thre I've been a customer of Kelly's for years, because I'm treated extremely well from leasing my vehicles to servicing. George Sousa was my salesman three years ago and I made sure to keep his card so that I could get his help again. I remember how much he went out of his way to show me "Car Play" and the patience he had, me being an elderly. Any time I had a problem or needed service, I was in and out of there in no time. I even commented to them that they have the cleanest bathroom I've ever seen. I also love how they made my leasing a "one man stop" I was able to drive the new car home, inspected, registered, and insured in the same day. More