Back

Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
Contact Dealership

72 Andover St.

Danvers, MA

01960

Directions

By Type

Showing 952 reviews

February 09, 2021

From start to finish, my annual service with inspection was seamless. Thank you, Ed Pineault. I'm asked to add more words in order to submit. Now I have. More

by bmank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Pineault
Feb 16, 2021 -

Kelly Volkswagen responded

That is great to hear! We are happy to know that Ed was great to work with and really made sure you were well taken care of. Thank you for taking the time to share your feedback with us!

February 05, 2021

Jorge was excellent with his assistance searching for the right vehicle. He was not only able to find the perfect vehicle to suite me also he was able to negotiate the right price. Overall, Jorge provided ex More

by kcmercure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, thank you! We are happy to know that he was so helpful in finding you the right car. We really appreciate you taking the time to share your experience with us! We will be sure to pass this along to Jorge!

February 01, 2021

He was personable with me and my family, kind throughout the experience, and knowledgable about Volkswagens. It was lovely working with you Jorge. Thank you! More

by FeliciaAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, thank you, Felicia! It is great to know that Jorge was so helpful and kind to you and your family and that you had a great experience. We really appreciate you taking the time to share your feedback with us!

February 01, 2021

Jorge Ochoa, is the opposite of every car salesman stereotype I’ve ever heard. We were test driving cars at a few other dealers and choose the VW (again) because of Jorge. My daughter was buying, howe More

by M. Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Kelly Volkswagen responded

This really means a lot to us! We are happy to know that you had the opportunity to work with Jorge and that he was so kind and helpful! It is great that he made sure both you and your daughter were well taken care of and that he helped get her into a new Tiguan! Thank you for sharing your experience with us - we will be sure to pass this along to Jorge!

January 26, 2021

My salesperson really took care of me. He was not trying to cram anything down my throat, he listened and was consultative. One of the most positive experiences I've had at a dealership. More

by bobby33b
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

Hi Bobby! We are happy to know that you had a great experience working with Anthony and that he was so helpful! Your feedback really means a lot to us - we will be sure to pass this along to Anthony! Thanks, Bobby!

January 26, 2021

We were very pleased with our sales rep, Anthony Dalton! He knew exactly the right car for my daughter. He related well to her and talked to her about driving safely. He put on the new license plate hold More

by karenlcurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

On behalf of Anthony, thank you, Karen! It is great to know that both you and your daughter were well taken care of and that Anthony was so helpful in getting her into a new car! We really appreciate you taking the time to share your experience with us, Karen - and congratulations to your daughter on her first car!

January 26, 2021

This was my first car buying experience, and I felt very comfortable the entire time! Anthony made the entire process seamless, from finding the exact car I wanted to following up after I had purchased. Wou More

by cmv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

Congratulations! We are happy to know that your first car-buying experience went so well and that Anthony was so helpful from start to finish! We really appreciate you taking the time to share your experience with us!

January 26, 2021

This is my second car from Kelly BW and I continue to be very pleased by the service. Anthony was helpful and polite! I will definitely be a repeat customer! More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Feb 02, 2021 -

Kelly Volkswagen responded

We appreciate you taking the time to share your feedback with us, J! It is great to know that you had the opportunity to work wit Anthony and that he was so helpful! We are happy to have you as a customer! We will be sure to pass this along to Anthony!

January 09, 2021

Jorge is very professional in what he does. He's committed to answer any questions with great knowledge. 100% recommended!! He ensured that I had a great experience when buying my car. More

by Paolaos77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Kelly Volkswagen responded

On behalf of Jorge, thank you! We are pleased to know that you had a great experience and that Jorge made sure you were well taken care of. We appreciate your recommendation!

January 08, 2021

First time here and first time purchasing a VW. No complaints! Everyone was helpful, professional, and transparent. Best car buying experience I have had yet! More

by VW newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Kelly Volkswagen responded

Welcome to the Volkswagen family! We are happy to know that your first time went so well and that you had the opportunity to work with Jorge! We really appreciate you taking the time to share your experience with us!

...
26
...