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Kelly Volkswagen

Danvers, MA

4.5
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 952 reviews

March 05, 2021

Jorge was fantastic! He made the lease process very easy from beginning to end. He was very knowledgeable about the vehicle features and took the time to make sure I was too before I left. More

by Imcourage21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Kelly Volkswagen responded

That is great to hear! We are pleased to know that you had the opportunity to work with Jorge and that he made the entire leasing process so easy! Thank you for taking the time to share your experience with us!

March 02, 2021

My partner and I were both looking for cars for months and we started at Kelly Volkswagen, throughout the month we saw at least another 10 dealerships and salesman. At the end of the month we came back an More

by hept61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Mar 02, 2021 -

Kelly Volkswagen responded

On behalf of Anthony, thank you! We are happy to know that both you and your partner had such a great experience and that Anthony was so helpful and friendly. We really appreciate you taking the time to share this with us! We will be sure to pass this along to Anthony!

March 01, 2021

This is a great dealership. My guy Ted in service is the best. Smart, friendly and super helpful . I will be back next month for my sticker and oil change! More

by Jansway90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Pineault
Mar 01, 2021 -

Kelly Volkswagen responded

That means a lot to us! We are happy to know that you had the opportunity to work with Ted and that he has been so helpful and friendly! Thank you for taking the time to share this with us!

February 26, 2021

Anthony was friendly, helpful and made an already painful experience (I came from another dealership first) seamless and easy. He followed through when he said he would and empathized with my situation. I More

by Erin Raffaelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Mar 01, 2021 -

Kelly Volkswagen responded

Hi Erin! We are happy to know that you had the opportunity to work with Anthony and that he was so helpful and friendly! We really appreciate you taking the time to share this with us! Thank you, Erin, for the recommendation!

February 26, 2021

Anthony was awesome I originally came to look at the Tiguan in January and the leasing prices weren't for me but he reached back out to me in February and was able to make the deal happen! he also very More

by MarisaHoctor94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Mar 01, 2021 -

Kelly Volkswagen responded

On behalf of Anthony, thank you, Marisa! We are happy to know that you had such a great experience and that Anthony made sure you were well taken care of. We really appreciate you taking the time to share this with us!

February 26, 2021

Great experience. Anthony made the experience seamless and quick. Thanks very much! I need to have twenty five words so here are a few more. More

by donaldsteele2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dalton
Mar 01, 2021 -

Kelly Volkswagen responded

Thank you, Donald! We are happy to know that Anthony helped make the entire process so pleasant and easy and that you were well taken care of. We appreciate your support!

February 24, 2021

As always, a simple visit for an inspection sticker is treated with as much professionalism as a major service. Top marks for Ted and the whole Kelly service team. Thank you! More

by ShootCloser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Pineault
Feb 25, 2021 -

Kelly Volkswagen responded

That is great to hear! We are glad that Ted was so helpful and made sure you were well taken care of. Thank you for taking the time to share your feedback with us - we will be sure to pass this along!

February 19, 2021

I spoke with Peter on the sales floor to discuss my options for a new Volkswagen. He is by far the nicest and most genuine sales person I've ever interacted with at a car dealership. Should I decide on More

by barthurb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Kelly Volkswagen responded

That is great to hear! We are glad that you had the opportunity to work with Peter and that he was so helpful and informative. Thank you for taking the time to share your experience with us!

February 16, 2021

Jorge, the best car salesperson we've ever worked with. He's genuine and kind yet time efficient. Seamless experience - thank you, Jorge & Kelly VW! More

by HHugel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Kelly Volkswagen responded

That really means a lot to us! We are happy to know that you had such a great experience working with Jorge and Barry and that they made sure you were well taken care of. Thank you for sharing your feedback with us!

February 13, 2021

I’m very thankful that Jorge was the one to help me pick a new car! He heard all my needs & wants & got me the best car for me! He explained everything very well so you would understand everything. Overall More

by Jerryancheta1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Kelly Volkswagen responded

Hi Jerry! We are happy to know that you had the opportunity to work with Jorge and that he was so helpful in getting you into a new car! It is great that he made sure everything was explained to you and that you were well taken care of. Thank you for taking the time to share this with us, Jerry!

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