Kelly Volkswagen

Jorge couldn't have been nicer and more informative about my new vehicle. He was a pleasure to work with! This is the second car we have purchased from this dealership and we have had nothing but great inter my new vehicle. He was a pleasure to work with! This is the second car we have purchased from this dealership and we have had nothing but great interactions. Will definitely recommend to friends and family. Jorge, if you are reading this, I've MASTERED the art of using the hands-free trunk opening! More

Jorge was great to work with! He never made me feel pushed or as if I had to decide quickly (even though in this market you do!). Also, I really appreciated not going back and forth to negotiate the pr pushed or as if I had to decide quickly (even though in this market you do!). Also, I really appreciated not going back and forth to negotiate the price- just being up front and transparent with pricing. I felt the car was priced very fairly (comparing to other models online). Such a better car buying experience than I have had at some other dealerships! Highly recommend buying from Jorge! More

Great, easy experience and very friendly and helpful staff. They were very transparent with their offerings and programs and put a lot of work into helping secure the best rate for my car. staff. They were very transparent with their offerings and programs and put a lot of work into helping secure the best rate for my car. More

Jorge was so great and really took his time to show us all that the Atlas has to offer, which is a lot! He made himself available to answer any of my questions and was very quick to respond during the buy all that the Atlas has to offer, which is a lot! He made himself available to answer any of my questions and was very quick to respond during the buying process. More

We worked mostly with another sales representative at Kelly VW, but Jorge helped to carry our purchase over the end line. I found him to be personable, caring, thoughtful, and incredibly helpful. He wa Kelly VW, but Jorge helped to carry our purchase over the end line. I found him to be personable, caring, thoughtful, and incredibly helpful. He was an expert about the car, and he made an outstanding effort to share all of his tips with me to perfect and personalize the technology set up before I drove away. He helped me learn about all the safety and convenience features, taking into account my family and needs, and was so detail oriented and helpful that it increased my confidence in our purchase and made me excited about our new car. He was a very compelling and complimentary salesperson, who came across as confident, fair, and very professional. I would definitely recommend working with him and hope he is rewarded and recognized for his customer interaction, which was top of the line. More

Jorge is a great asset to this dealership. Super knowledgeable, friendly, and no pressure sales representative. I would highly recommend asking for him if you visit Kelly VW. knowledgeable, friendly, and no pressure sales representative. I would highly recommend asking for him if you visit Kelly VW. More

I had never bought a brand new car, but from the moment my Fiancé and I walked into Kelly Volkswagen, Jorge took great care of us! Whether it was going over the options in our price range, explaining all o my Fiancé and I walked into Kelly Volkswagen, Jorge took great care of us! Whether it was going over the options in our price range, explaining all of the features and perks of our brand new Tiguan, Jorge had us covered. We started our search at VW, and then shopped around and at each of the other dealerships we kept saying, "these guys just aren't as good or as knowledgeable as Jorge" and then we went back to make sure he got the sale. We can't thank him enough for all of his help! More

Jorge was great to work with as he helped me evaluate Jorge was great to work with as he helped me evaluate the inventory for price and mileage for my purchase of a gently used car. He was patient and Jorge was great to work with as he helped me evaluate the inventory for price and mileage for my purchase of a gently used car. He was patient and thorough and knowledgeable. Once I made the purchase he made the process painless. He even took the time to sit with me in my new car and go over all the features and made sure the technology was all set up. I very much enjoyed working with Jorge and I am very grateful for all his help. More

The best dealer and Jorge Ochoa! Hi is very friendly and professional. i absolutely recommended him as your friend in WV and to be sure that we’ll get the best! professional. i absolutely recommended him as your friend in WV and to be sure that we’ll get the best! More

I was going on vacation and my dash lit up with errors. First appointment was 4 weeks away so they said they would run diagnostics to make sure I was safe. Turned out they fixed my car the same day because First appointment was 4 weeks away so they said they would run diagnostics to make sure I was safe. Turned out they fixed my car the same day because of safety concerns and my vacation was saved. I have always had a good experience with the staff. Many go the extra mile to ensure satisfaction. In today’s climate it is a welcomed change. More