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Kelly Volkswagen

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.4
957 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs. We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States? Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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72 Andover St.

Danvers, MA

01960

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Showing 957 reviews

July 02, 2024

Amazing and very professional work. Very happy with the service i have received working with them! More

by Kheira1996@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2024 -

Kelly Volkswagen responded

Thank you so much, Kheira! We are happy to know that you had the opportunity to work with Jorge and that both he and the team took great care of you! If there is anything else we can do for you, please do not hesitate to reach out!

June 10, 2024

My Jetta was just shy of 50,000 miles so I thought it was best to spend the money to fix it than to buy a new one. I bought my car at Kelly and have had it seviced there several times (including two trips to More

by Brian C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryley Pells (5 stars).
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Jun 13, 2024 -

Kelly Volkswagen responded

Thank you so much for sharing this with us, Brian! We're glad to hear that Ryley provided you with thorough and professional service, and that you felt well-informed throughout the process. It's great to know that you've chosen to maintain your Jetta with us and that you're satisfied with the work done. We appreciate your continued trust in us for both purchasing and servicing your vehicle. If there's anything else you need, please don't hesitate to reach out. We look forward to seeing you again!

Jun 13, 2024 -

Kelly Volkswagen responded

Thank you, Paula! We're pleased to hear that Ryley consistently provides you with professional and courteous service, making you feel like old friends. Your trust in the mechanical service at Kelly Volkswagen is greatly appreciated, and we're glad Ryley takes such great care of you. If you ever need anything, please don't hesitate to reach out. Thanks for choosing us, and we look forward to your next visit!

May 07, 2024

The staff was very pleasant and the process was made easy. Quick turnaround from negotiations to signing. More

by LK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Kelly Volkswagen responded

Thank you so much, LK! We're pleased to hear that our staff was pleasant and that we were able to make the process easy for you. We're also pleased that you found the turnaround from negotiations to signing quick. If you have any more feedback or need further assistance, please don't hesitate to reach out!

April 28, 2024

After buying four Volkswagens from Kelly and having service performed on all of them I can confirm this dealer has changed my perception of car buying and dealer service. Nothing but a great experienc More

by ShootCloser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Kelly Volkswagen responded

Thank you for your continued trust in us! We're thrilled to hear that your experiences with both buying and servicing your Volkswagens have been consistently positive. Our team is dedicated to providing exceptional service, and we're happy to have changed your perception of car buying and dealer service. We look forward to continuing to exceed your expectations in the future!

April 19, 2024

Expert service, friendly staff and completed on time. I would recommend Kelly Volkswagen to any VW owner More

by peterlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryley
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May 01, 2024 -

Kelly Volkswagen responded

Thank you, Peter! We are happy to see that you had such a great experience and Ryley took excellent care of you! We really appreciate your recommendation!

April 07, 2024

Jimmy and Stephen made the experience of purchasing a vehicle comfortable and easy. If i ever purchase another vehicle i know where to go and who to speak to. Thanks for the great experience Jimmy and St More

by ATM1226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Ciampa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Kelly Volkswagen responded

Thank you so much for sharing this with us, ATM1226! We're happy to hear that Jimmy and Stephen made your vehicle purchase comfortable and easy. Your recommendation means a lot to us, and we're thrilled to be your go-to dealership for future purchases. If you need anything else or have any questions, please feel free to reach out. We look forward to serving you again in the future!

March 28, 2024

Riley got me in and out in the same day. I had splash guards installed and they look and work wonderfully. Highly recommend this dealership More

by ajk929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Mar 29, 2024 -

Kelly Volkswagen responded

Thank you, ajk929! We're happy to hear that Riley provided you with efficient service at Kelly Volkswagen. It's great to know that you're satisfied with the splash guards and that you would recommend our dealership. If there's anything else we can assist you with, please feel free to let us know!

March 12, 2024

My experience with Kelly Volkswagen was great. The salesperson Josh was a pleasure to do business with. More

by skarj2006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Gagne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Kelly Volkswagen responded

We love to hear that! It is great that you had the opportunity to work with Josh and Barry and that they both took excellent care of you. Thank you so much for taking the time to share this with us!

February 28, 2024

The sales manger ,salesman, and finance gentleman were extremely cooperative and conscientious. The facility is also spotless More

by jackkailey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Gagne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Amodeo 5 stars
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Feb 29, 2024 -

Kelly Volkswagen responded

Thank you for sharing your experience with us, Jack! We're thrilled to hear that Jackie, Barry, and Brandon all provided you with excellent service. It's also great to know that you found our facility to be clean and well-maintained. We strive to provide a high level of customer service and a welcoming environment for all our customers!

February 25, 2024

Christian did an outstanding job helping me with my issue. Gave me a loaner and corrected the issue….due to a message from VW, Had to come back for work and Christian even offered to pickup my car! Ver More

by kevinfennessy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in service writer
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Mar 01, 2024 -

Kelly Volkswagen responded

Thank you for taking the time to share this with us, Kevin! We're thrilled to hear that Christian provided outstanding service and resolved your issue efficiently. It's great to know that you were satisfied with the loaner car and the additional assistance Christian offered. We appreciate your kind words and your recommendation. If you ever need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

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