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Kelly Volkswagen
Danvers, MA
952 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs.
We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States?
Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 952 reviews
October 30, 2021
I highly recommend Jorge Ochoa.Jorge Ochoa was helpful, I highly recommend Jorge Ochoa.Jorge Ochoa was helpful, knowledgeable, professional and nice. It was my first time leasing a car at volkswagen. I ha I highly recommend Jorge Ochoa.Jorge Ochoa was helpful, knowledgeable, professional and nice. It was my first time leasing a car at volkswagen. I had a lot of questions and he was great at explaining and answering every question I had with detail. He made the process simple. He walked me through all the options. I will recommend all my family and friends as I can't say enough good things! My experience was great! More
by Agatha1744
Employees Worked With
October 28, 2021
My experience at Kelly VW was great. Jorge is by far the best sales car person. He was super patient, listened to what we needed and gave me and my wife the customer service ever. best sales car person. He was super patient, listened to what we needed and gave me and my wife the customer service ever. More
by Jdgonzalezrios
October 27, 2021
Jorge was very easy to work with & always responded immediately to any questions I had! immediately to any questions I had! More
by Alexagtestaverde
Employees Worked With
October 24, 2021
Kind, knowledgeable, and patient. He is a person that not get in challenge with customers to sell a vehicle but gathering customer’s comments and ideas to match with capabilities of VW vehicles. get in challenge with customers to sell a vehicle but gathering customer’s comments and ideas to match with capabilities of VW vehicles. More
by 0sokhanvar
Employees Worked With
October 23, 2021
Great service, fast, clean, polite, quick, as expected, would recommend to friends and family. The dealership was better than expected would recommend to friends and family. The dealership was better than expected More
by Jgilly39
Employees Worked With
Other Employees :
Edward Pineault
October 20, 2021
Jorge was the nicest salesman I've worked with. Friendly, no surprises, no waiting. Thank you! Friendly, no surprises, no waiting. Thank you! More
by Susan.elliottlicsw
Employees Worked With
October 19, 2021
Just leased a 2022 Tigaun yesterday. We worked with Jorge Ochoa and we could not have been happier. Jorge knows every detail of the car. He's very personable and helpful. He made our leasing decisio Jorge Ochoa and we could not have been happier. Jorge knows every detail of the car. He's very personable and helpful. He made our leasing decision an easy transaction. The car was received simonized inside and out and with a full tank of gas. More
by Anniequill
October 08, 2021
Jorge was a pleasure to work with. He showed extensive knowledge about the car and showed all its features throughly. He was pleasant, patient and helpful. Everyone else we spoke with at Kelly was also he knowledge about the car and showed all its features throughly. He was pleasant, patient and helpful. Everyone else we spoke with at Kelly was also helpful and always courteous. More
by Carissa_f
October 04, 2021
I enjoyed my experience purchasing a used vehicle at Kelly! Madison checked in and connected me quickly with my salesperson Anthony, who was laid back and not pushy at all. I will admit he did not know Kelly! Madison checked in and connected me quickly with my salesperson Anthony, who was laid back and not pushy at all. I will admit he did not know the vehicle well but that was not an issue for me at all personally. The most important part is that Anthony and George contacted me several times to check-in and update me, responded to texts and calls promptly, and got everything ready for me incredibly fast. I had just had a frustrating experience elsewhere, and I felt like this was the complete opposite experience; they were on top of things, professional, and were trying to get me into the vehicle fast, which was a top priority for me. The person in the office was also super nice and friendly, but I don't have their name. This was definitely easy and I love my new car, thank you! More
by couleurvanille
