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Kelly Volkswagen
Danvers, MA
951 Reviews
At Kelly Volkswagen, we know our VW customers and your needs. Our Volkswagen professionals in sales, service, and parts are dedicated to addressing all of your VW needs.
We offer a new state-of-the-art Volkswagen service facility with only top-of-the-line equipment to better service our loyal VW customers. Our Volkswagen sales professionals promise to deliver you the highest level of satisfaction when you visit our Danvers, MA dealership on Route 114. And did we mention we are the largest Volkswagen dealership in the United States?
Our team at Kelly Volkswagen invites you to visit our dealership today, or browse our selection of quality new and pre-owned Volkswagen models, Volkswagen services and parts, and much more at our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 951 reviews
April 05, 2022
I briefly worked with Brian at Kelly VW. He was very responsive throughout the interactions. He was very knowledgeable and answered all questions without judgement. He was also appreciative He was very responsive throughout the interactions. He was very knowledgeable and answered all questions without judgement. He was also appreciative and respectful of my opinion and choices. More
by Melaniert
Employees Worked With
Brian Mitchell
March 25, 2022
Jorge could not have been nicer and more helpful! Definitely recommend! The service was efficient. Definitely recommend! The service was efficient. More
by Aearle1987
Employees Worked With
March 10, 2022
Service was great. Tyson assisted in creating the estimate. Service was performed on time and matched the estimate. I have dealt with Kelly Jeep for 10 years and have n Tyson assisted in creating the estimate. Service was performed on time and matched the estimate. I have dealt with Kelly Jeep for 10 years and have never been disappointed. More
by James. Light
Employees Worked With
Tyson Johnson.
February 21, 2022
Customer service skills need to improve! Try not to lie to your customers. Don't tell the customer they can't order a brand new VW if that's what we wanted. Try to get customer contact infor Try not to lie to your customers. Don't tell the customer they can't order a brand new VW if that's what we wanted. Try to get customer contact information, giving out your business card doesn't mean we will call you back. A dealership should reach out to customers. We will order a brand new VW online. Thank you for the opportunity. More
by Hi
Employees Worked With
Anthony Lazzaro
February 19, 2022
Great service. They were flexible and allowed me to just bring my tire in for replacement so I was able to keep my car while they replaced the tire! Wheel and tire They were flexible and allowed me to just bring my tire in for replacement so I was able to keep my car while they replaced the tire! Wheel and tire package I have is great and worth the extra money! More
by Donna Morris
Employees Worked With
Nick
February 19, 2022
Jorge made the process very smooth and stress-free. Very pleasant process, great communication - we'll definitely go back to Jorge for our next car purchase. Very pleasant process, great communication - we'll definitely go back to Jorge for our next car purchase. More
by pc
Employees Worked With
February 16, 2022
Very clean and a lot of seating. The lady who helped me was nice and she was able to give me a discount on my services, when asked if there were any. The lady who helped me was nice and she was able to give me a discount on my services, when asked if there were any. More
by quocko
Employees Worked With
February 15, 2022
I can't say enough good things about Jorge and my experience at Kelly VW. My 3rd lease through them, and it was so quick and so pleasant. I was in at 2pm, and driving my new car home by 5pm. If experience at Kelly VW. My 3rd lease through them, and it was so quick and so pleasant. I was in at 2pm, and driving my new car home by 5pm. If you go, you must see Jorge, so experienced, so pleasant. More
by Danielle82274
Employees Worked With
February 01, 2022
Warm, prompt, and professional service. Cozy and modern waiting room. I always appreciate great service with a smile. waiting room. I always appreciate great service with a smile. More
by fdevito
Employees Worked With
Other Employees :
Steve Bourassa, Edward Pineault
