Kelly Nissan

I am writing this letter recap one of the worst car buying experiences I have ever had. Your dealership, which was highly recommended by a friend who is a repeat buyer, has in my mind mismanaged our re buying experiences I have ever had. Your dealership, which was highly recommended by a friend who is a repeat buyer, has in my mind mismanaged our relationship as a return customer. I’m pretty sure customers that purchase new vehicles are not subject to the stress and aggravation that I have incurred due to that fact that the used car I purchased is probably considered low hanging fruit by your standards. I am quite aware of my credit situation and was most obliged by Laired Rencher and Kelly Nissan for being able to work out a package that afforded me the opportunity to purchase a vehicle in the first place. I would think a dealership that prides itself on inspecting vehicles before they are sold could diagnose spark plugs, loose brake pads and especially, a faulty catalytic convertor. This leads me to believe that this car never was properly inspected and merely cleaned up and sold. When you guys say “As Is” you truly mean it. Your dealership not once, offered any solution that would have averted a negative outcome. The “It’s a used car, and these things can go wrong” attitude seems to resonate through-out your staff and is hopefully not how you treat all your customers. After driving a car for a little over a week to incur such issues reflects poorly on you and your dealership. I am sorry the relationship could not have gone smoother and without incident, but I understand the meaning of the phase “caveat emptor.” More

My experience at Kelly Nissan was excellent. I found my dream car online and their responce was almost immediate. I worked with Vito and I can't thank him enough for everything he did to get me behind the dream car online and their responce was almost immediate. I worked with Vito and I can't thank him enough for everything he did to get me behind the wheel of this beautiful one of a kind GT-R. The entire process from the moment I initiated contact to the moment I signed the contract was very smooth and pleasent. I didn't feel pressured and the deal was exactly what I was told it will be. No surprises what so ever at delivery day. Dave and Rick at finances were very helpful too. Thank you Kelly Nissan and thank you Vito. More

Vito will bend over backwards, forwards, and sidewards Vito will bend over backwards, forwards, and sidewards Salesmanship personified The dealership and people at Kelly Nissan are 6 star outstandin Vito will bend over backwards, forwards, and sidewards Salesmanship personified The dealership and people at Kelly Nissan are 6 star outstanding. My review is based on only one fact. Last week I bought my fifth vehicle from Kelly Nissan R. Smolek More

Came in to lease a 2012 Altima. It was my first car purchase ever and everyone at Kelly Nissan made it simple and enjoyable! Im very glad I did business with them! Rick was very knowledgeable and profe purchase ever and everyone at Kelly Nissan made it simple and enjoyable! Im very glad I did business with them! Rick was very knowledgeable and professional. He explained everything seamlessly- with no pressure. If you want a pleasant car buying experience, go see Rick at Kelly Nissan! More

Extemely happy with my experience! Tim W in sales and the whole staff made me feel comfortable and gave me an amazing deal! Highly recommended! whole staff made me feel comfortable and gave me an amazing deal! Highly recommended! More

Laird was my salesperson. He works to ensure that the customer is satisfied. I was greeted with a big smile and a hand shake. he knew what I wanted and made it happen. He made the car buying process easy customer is satisfied. I was greeted with a big smile and a hand shake. he knew what I wanted and made it happen. He made the car buying process easy. he gave me a great deal. I would recommend him to my family and friends. Thanks again Laird for the pleasant experience. More

Great service no problems. made buying a new car easy. Very friendly seemed to care about how they treated me. let me test drive nemerous models until i found the car i liked. Nissan rouge. Would buy from Very friendly seemed to care about how they treated me. let me test drive nemerous models until i found the car i liked. Nissan rouge. Would buy from them again. The Finance person John lee was excelled in arranging paperwork and numbers More

Erik was very thorough in reviewing the vehicle features and setting up the navigation system to communicate with my smartphone. He was courteous and easy to work with and helped to expedite the entire pro and setting up the navigation system to communicate with my smartphone. He was courteous and easy to work with and helped to expedite the entire process. More

It was a pleasure doing business with Kelly Nissan. Our It was a pleasure doing business with Kelly Nissan. Our salesman, Tony Paramo, was very proffesioanl and well versed in Nissan models. This was my w It was a pleasure doing business with Kelly Nissan. Our salesman, Tony Paramo, was very proffesioanl and well versed in Nissan models. This was my wife and my first time driving a Nissan. We liked the ride of the Sentra. Tony, I am not sure if I should be thanking you or not. The wife and I stopped by to check out leasing one car and we came home with two - good job! Richard Kmetty More

Laird Rencher has presented outstanding salesmanship to me and my family for the last 16+ years. He provides excellent customer service and has a vast knowledge of the products he sells. His demeanor is ve me and my family for the last 16+ years. He provides excellent customer service and has a vast knowledge of the products he sells. His demeanor is very friendly and never pushy or overly aggressive. He listens intently to what your wants and needs are and delivers! I wouldn't trade him for the world and he has been the reason that I have driven a Nissan since 1995. Additionally, since that time, I have only used the Kelly Nissan service dept. for the maintenance on my vehicles. More