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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.1
413 Reviews

413 Reviews of Kelly Nissan of Woburn - Service Center

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December 04, 2019

Very happy with service received today.Phi Phi my Very happy with service received today. Phi Phi my service advisor is very informative and helpful. Work was completed in a timely manner and Phi Phi More

by Mgigli5702
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Woburn responded

Thank you! We're glad that you were happy with the service that you received and that Phi Phi was so informative and helpful!

December 04, 2019

Service department repaired problem vehicle had which was a seal leak at transfer case. Service advisor Phi Phi Hoang great dealing with and kept me in the loop on progress of repair. More

by sstepanis
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Woburn responded

We are pleased to hear that! It is great that Phi Phi took care of your vehicle and made sure you were kept informed. Thank you for your review! We will be sure to pass this along to Phi Phi.

November 29, 2019

The people here were fantastic. OT was so easy to book my appointment. Even when I had to cancel my appointment at the last minute there was no hassle and I got an appointment the next day. They even washed More

by Ptierney1213
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira, Cris Costa, Katelyn Keane, Jennifer Quiroz
Dec 09, 2019 -

Kelly Nissan of Woburn responded

We are happy to hear that! It is great to know how well your appointment went and that you were able to make it at your convenience. Thank you for sharing your experience with us!

November 29, 2019

Great dealership. Very attentive and quick work. They keep you updated on how your service is progressing and try to keep you on a good timeline without making you wait to long. Great work. More

by Bt617
Recommend Dealer
Yes
Employees Worked With
Alan Teyssedou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Woburn responded

Thank you! We are glad that Alan was great to work with and so attentive. It is great that he kept you in the loop the entire time and made sure everything was done in a timely manner.

October 26, 2019

Replaced torn CV boot It was easy to get an appointment and the car was ready in a timely fashion. The waiting area was comfortable and clean. Good service. More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
October 23, 2019

Oil filter and check up They listen to your request for work and and problems. Recommend prevention problems hopefully before they happen. I have been dealing with this Nis More

by Natale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

RECALL HOLLIANE PEREIRA ( HP ) WAS A REAL AND TOTAL PROFESSIONAL. SHE WAS VERY HELPFUL AND MADE THE EXPERIENCE A GOOD ONE. I HATE BRINGING MY CARS IN F More

by BOBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Oct 23, 2019 -

Kelly Nissan of Woburn responded

Thank you, Bob! We are glad that Holliane was more than helpful and that she made sure you had a great experience!

October 17, 2019

Awesome Service! Took my car in for some work today with a time limit as I needed to make another appointment. Holliann was fabulous! She got me in and out including c More

by Jbachran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Oct 18, 2019 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you for sharing your experience with us! We are glad that your car was taken care of in such a timely manner and that Holliane was so helpful. Thank you!

October 14, 2019

Horrible experience Long wait time. Oil change, you have to ask for a coupon if you don't they will charge you more. Be careful.....or don't go. More

by Nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Holliane Pereira
October 14, 2019

Service I went for my first service over the weekend. The staff was very friendly and informative. They did the service for a short amount of time. More

by Mariana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eli Hanna
Oct 16, 2019 -

Kelly Nissan of Woburn responded

Hi Mariana! We are glad that your first service visit went so well and everyone was so friendly and informative! Thank you for sharing your feedback with us!

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