Kelly Nissan of Woburn - Service Center

I purchased my vehicle here because of the dealership's good reputation. I have been coming back here for regular scheduled maintenance for over 3 years now. Here, the know how to deal with people; I hav good reputation. I have been coming back here for regular scheduled maintenance for over 3 years now. Here, the know how to deal with people; I have found that Holliane, the person I always return to at the service department, is the dealer's greatest asset. She takes good care of customers, not just with a smile but with a careful and detailed explanation of the service rendered. It is not cheap to own a car these days, so I appreciate the care this dealership renders. More

The repairs were done in a timely, professional manner. The price for the work was reasonable. Phi Phi is an excellent advisor, he explained the repairs needed in detail. The price for the work was reasonable. Phi Phi is an excellent advisor, he explained the repairs needed in detail. More

Very nice people with top service.I am glad they are Very nice people with top service. I am glad they are near where I live. Quality workmanship and professionalism which are hard to come by these day Very nice people with top service. I am glad they are near where I live. Quality workmanship and professionalism which are hard to come by these days. I highly recommend this place. Thank you guys- More

My service advisor Phi was awesome. Genuine and a real advocate for the customer. Very attentive also. Kept me updated, for me a courtesy loaner, and made what could have been a huge headache very easy. advocate for the customer. Very attentive also. Kept me updated, for me a courtesy loaner, and made what could have been a huge headache very easy. Courtesy inspection is great! More

Hollie was fantastic!! She could not have been more helpful. She is a great asset to your company and clearly a very hard worker!! Thanks for all the help. helpful. She is a great asset to your company and clearly a very hard worker!! Thanks for all the help. More

Holliane was so professional, she has such a great personality & she was awesome! The loaner car was clean. My car was fixed within the time I was told. Great service! Thank you personality & she was awesome! The loaner car was clean. My car was fixed within the time I was told. Great service! Thank you More

I’ve been going to the dealership for a few years now I got to give a thumbs up to the dealership and two thumbs Up to Phi Phi the service advisor he was awesome!!! got to give a thumbs up to the dealership and two thumbs Up to Phi Phi the service advisor he was awesome!!! More

Excellent service! Friendly and very knowledgeable! Even though it was crowded I was treated like I was the only customer there! Great experience for sure! Even though it was crowded I was treated like I was the only customer there! Great experience for sure! More

Great customer experience with their Service department! Holliane was terrific from the onset.. explaining their workflow and setting expectations appropriately, keeping me informed as the process moved alo Holliane was terrific from the onset.. explaining their workflow and setting expectations appropriately, keeping me informed as the process moved along and balancing the competing needs that confront a service advisor! She practically hit 5 stars out of 5 in any category. Would recommend their service department for any Nissan owner. Great job Holliane! More

Excellent service, very friendly staff! and Brianna is a very wonderful and very helpful person!! Thank you all and keep it up! I recommend it! very wonderful and very helpful person!! Thank you all and keep it up! I recommend it! More