Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
411 Reviews of Kelly Nissan of Woburn - Service Center
Sort by
September 14, 2015
Recent Service I had recent service on my Altima on Saturday morning. They took me right in and started working on my vehicle and had me out in no time. I have I had recent service on my Altima on Saturday morning. They took me right in and started working on my vehicle and had me out in no time. I have had service done by them on both my vehicles and will always go back. Thank you for excellent service More
by RCIAMPI24
Verified CustomerEmployees Worked With
Lisa Kouzoukas, David Dennis
Helpful September 11, 2015
Very pleasant experience. Have been brining my car here for servicing for years. The staff make brining in your car for servicing a very easy process. Would highly recommend Have been brining my car here for servicing for years. The staff make brining in your car for servicing a very easy process. Would highly recommend. More
by LINDSAYHOLTON1
Employees Worked With
David Dennis
September 10, 2015
Excellent Service Facility Friendly, quick, convenient service with fair prices. Not what you'd expect from a car dealer. Foolish to go anywhere else for service. Even the wa Friendly, quick, convenient service with fair prices. Not what you'd expect from a car dealer. Foolish to go anywhere else for service. Even the waiting area is nice,clean with free coffee and internet. More
by Andrew
Employees Worked With
I wish I remembered his name. Terrific.
September 10, 2015
Service at Kelly Nissan Just an overall pleasant experience. Lounge was clean and comfortable. Staff was courteous. Turn around time was fair and reasonable. All in all a Just an overall pleasant experience. Lounge was clean and comfortable. Staff was courteous. Turn around time was fair and reasonable. All in all an easy chore off my list! More
by WOODS_JOANNE
Employees Worked With
Dylan, Lisa Kouzoukas
September 09, 2015
Fast, friendly service Went in for an oil change with no appointment. Was taken care of immediately and in and out in less than an hour. Staff was super friendly. Went in for an oil change with no appointment. Was taken care of immediately and in and out in less than an hour. Staff was super friendly. More
by deedees12
Employees Worked With
David Dennis
September 09, 2015
Oil change Great job. Dave Dennis and his crew are fantastic to work with. The are friendly , knowledgeable , professional and trustworthy. They are the main rea Great job. Dave Dennis and his crew are fantastic to work with. The are friendly , knowledgeable , professional and trustworthy. They are the main reason I would return to Kelly Nissan to purchase another automobile More
by RICH.CANNEY
Employees Worked With
David Dennis
September 09, 2015
FIrst Class Service Dave always takes good care of me whether a simple oil change or an issue with the vehicle. His professionalism and going the extra mile to ensure my Dave always takes good care of me whether a simple oil change or an issue with the vehicle. His professionalism and going the extra mile to ensure my vehicle gets needed repair or routine service ensuring my vehicle is in top running condition without breaking the bank. More
by Patti aka High Maintenance
Employees Worked With
David Dennis
September 07, 2015
Terrible service department I took my vehicle to Kelly Nissan Woburn on 3 different occasions in the last 2 months. First for the 33,000 mile check and oil change. They changed t I took my vehicle to Kelly Nissan Woburn on 3 different occasions in the last 2 months. First for the 33,000 mile check and oil change. They changed the oil and thats about it. They did not do the recommended checks at this mileage. I had to take the vehicle back because certain reminder lights came on, which would not have happened if they did the job right the first time. They also do an alleged "Complimentary Multi-Point Inspection" on the vehicle. I do not know how, but the tires on my vehicle actually have more tread on them from the last inspection, compared to the first inspection a month ago. They also stated that the rear brakes need to be replaced immediately. This all happened in a month, and my front brakes are in better condition now, than when they checked them a month ago. I guess it depends on the mood of the person inspecting the vehicle. Maybe they get paid commission for recommending repairs? I purchased the Murano new at IRA NIssan Woburn 3 years ago. I always had the car serviced at Woburn and never had a problem until recently. It appears that the Service Department is going down hill and I am very hesitant to return for any future service. More
by dmorse3
Employees Worked With
Dylan Gallagher
September 04, 2015
service Service was great, same day service, they dealt with the warranty people and were able to get the work done under the warranty. Have always had good s Service was great, same day service, they dealt with the warranty people and were able to get the work done under the warranty. Have always had good service when needed at this location. More
by ROBERTBRACEY
Employees Worked With
K. Nguyen
September 03, 2015
AWESOME, KELLY NISSAN WOBURN CARES The team at Kelly Nissan is wonderful, people are prompt to serve you, while attending your car needs. From the sales persons, to the service team, ev The team at Kelly Nissan is wonderful, people are prompt to serve you, while attending your car needs. From the sales persons, to the service team, everyone there cares about you and your car. Excellent!!! More
by RUBENUCCH
Employees Worked With
Kayla, Gary Masiello, Jose Soto
