420 Reviews of Kelly Nissan of Woburn - Service Center
Miscommunication I checked in for an oil change and needed price on tires before I decided to go ahead with replacing them. It took over an hour before anyone came to I checked in for an oil change and needed price on tires before I decided to go ahead with replacing them. It took over an hour before anyone came to me regarding the tires, and then it took 20 min to get the quote. Definitely a miscommunication. Once the car started to be serviced, it went smoothly. More
Cleaning up mu old cae Excellent service. My car looks brand new!! I giving it to a friend and he will be thrilled. Thank you Dylan for excellent service and for being so p Excellent service. My car looks brand new!! I giving it to a friend and he will be thrilled. Thank you Dylan for excellent service and for being so polite. More
Great repair shop though I wish I didn't know them so well. My three year old Nissan rogue is in the shop constantly for one mechanical issue or another. It's incredibly annoying and expensive for a new car but My three year old Nissan rogue is in the shop constantly for one mechanical issue or another. It's incredibly annoying and expensive for a new car but at least the guys at Kelly nissan are nice and helpful. They are always trying to help me out with each issue and provide exceptional service even if the car is less than exceptional. More
New tire at kelly nissan woburn Great atmosphere, great customer service. Very knowledgeable about the parts and service I purchased. Car was finished in no time. Most dealers are he Great atmosphere, great customer service. Very knowledgeable about the parts and service I purchased. Car was finished in no time. Most dealers are headaches, coming here was such a relief! More
Great experience The service I received at Kelly Nissan of Woburn was great. The service person was prompt in getting my car in, getting paperwork together and sendin The service I received at Kelly Nissan of Woburn was great. The service person was prompt in getting my car in, getting paperwork together and sending it off for service. The service time for my visit was great, getting me back on the road in an hour. More
Prompt courteous service . I came in for regular maintenance, sticker, wipers, tire rotation and an exhaust issue. When it was discovered that I would also need rear brakes i w I came in for regular maintenance, sticker, wipers, tire rotation and an exhaust issue. When it was discovered that I would also need rear brakes i was offered a loaner vehicle. I was also was offered a free wash and vacuum which unfortunately did not happen, but all the other items that needed to be addressed were. More
Great experience Dylan explained what needed to be done and how much it would cost (on estimate) before the actual service. Very helpful, professional and quick (that' Dylan explained what needed to be done and how much it would cost (on estimate) before the actual service. Very helpful, professional and quick (that's important). Thanks Dylan! More
Misc work Awesome job by David Dennis as usual. I dropped car off early before opening. I had front brakes changed and rotors shaved for first time. 65,000 mile Awesome job by David Dennis as usual. I dropped car off early before opening. I had front brakes changed and rotors shaved for first time. 65,000 miles. oil change , tire rotation , inspection sticker and heat shield rattling corrected. David called me to keep my informed of how my car was progressing. I'm in good hands with Nissan Service Dept. in Woburn More
Awesomeness! Dave and his crew were amazing! The communication and service were outstanding. They made it easy for me by giving me a loaner car so that my daily li Dave and his crew were amazing! The communication and service were outstanding. They made it easy for me by giving me a loaner car so that my daily life wasn't disrupted. They also provided me with a sound recommendation for what I needed not an upsell or unecessey work. Quality results and ethical service. Thanks Kelly Nissan! More
a relief major attaboy to Dylan Gallagher I brought my car in after having it serviced at a Nissan dealership in Medford . after spending $1800.00 I still ha major attaboy to Dylan Gallagher I brought my car in after having it serviced at a Nissan dealership in Medford . after spending $1800.00 I still had the same problem with the car . not wanting or trusting the work or the dealership in Medford. I brought my car to Kelly . i'm 86 yrs old and on a budget and I needed to be able to trust someone . I consider myself very lucky that Dylan G . was my service rep. right from the start he was very professional and sympathetic towards my car and financial problems . also he was correct in diagnosing my cars problems and I had my car back the very next day as he promised . once again Dylan great job and thanks for your honesty. Connie Falcone More