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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.3
431 Reviews

431 Reviews of Kelly Nissan of Woburn - Service Center

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January 26, 2025

This was the second time I went there and I had great service. I have no complaints about the dealership. More

by Marcelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Chapski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Falasca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophon Phlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Manchester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Horsman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeriel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you so much, Marcelo! We're so glad to hear that your visits have been smooth and enjoyable. We appreciate your trust in us and look forward to serving you again!

January 17, 2025

I took my car for a tire isssue Phi Phi as always scheduled us asap and fixed the problem completely at once. Our choice for Kelly nissan Woburn is in great part because of their outstanding service More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you, Jose! We're so glad to hear that Phi Phi was able to quickly address your tire issue and provide excellent service. We truly appreciate your continued trust in Kelly Nissan of Woburn, and we're honored to be your go-to dealership for service. We'll be here for you whenever you need us!

January 15, 2025

Jesus is a true asset to the Kelly team. He’s a very reliable service advisor, and I felt me and my vehicle were in good hands under his watch. Will definitely return again for future servic More

by Jamie.manfra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you, Jamie, for sharing your experience with us! We're so happy to hear that Jesus provided you with reliable and excellent service. He is indeed a great asset to our team, and we're thrilled you felt confident in the care of your vehicle. We look forward to welcoming you back for any future service needs!

January 15, 2025

As usual, Jesus made everything easy and efficient. It was quick getting in, quick getting the work done, but plenty of time for questions. More

by jgl416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you so much! We're so glad to hear that Jesus made everything easy and efficient for you. We pride ourselves on providing quick, yet thorough service, and it’s great to know that you had all the time you needed for any questions. We look forward to seeing you again!

January 14, 2025

The service was completed in a timely manner with great care keeping me updated on the process More

by CMG2518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you! We’re glad to hear that your service was completed on time and that you were kept informed throughout the process. We always strive to provide efficient and attentive care, and it’s wonderful to know that we met your expectations. We look forward to serving you again!

January 14, 2025

Love Jesus! !! He is great and always so helpful! He stayed late so I could have my battery changed!! More

by Tjdeniso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you for sharing this with us! We're so glad to hear that Jesus went above and beyond to assist you, even staying late to ensure your battery was changed. We truly appreciate your kind words and are grateful to have him on our team. We look forward to serving you again in the future!

January 14, 2025

Everyone is very courteous, fast and friendly. Detail oriented as well. I enjoy coming in More

by rosie122687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you, Rosie! We're so glad to hear that you had a great experience with our courteous, fast, and friendly team. It's always our goal to provide excellent service with attention to detail, and we're happy to know you enjoyed your visit. We look forward to welcoming you back soon!

January 11, 2025

Jeriel has been nothing short of amazing! He has gone above and beyond for us. Every time I call he’s right there with an answer especially during this very scary time with her cars issues. H More

by RNSALVATO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeriel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you! We're thrilled to hear that Jeriel has been such a great support during your time of need. It's wonderful to know that he was able to ease your mind and provide the assistance you needed. We'll be sure to pass along your praise to him – he truly is a 5-star employee! We're lucky to have him on our team, and we're grateful for your continued trust in Kelly Nissan of Woburn.

January 09, 2025

Jesus is always been there for me always taken care of me. Anytime I ever need anything he is always honest and always respects my time. He is very hard working and always respects his customers. Never ha More

by bilalshak23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you so much! We're thrilled to hear that Jesus has consistently provided such excellent service and that he respects both your time and needs. It means a lot to us that he has made such a lasting impression with his hard work and dedication. We’re lucky to have him as part of our team, and we truly appreciate your kind words. We look forward to continuing to serve you at Kelly Nissan of Woburn!

January 08, 2025

Jesus went above and beyond to get my car windows fixed and covered by warranty. More

by realcomtel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Kelly Nissan of Woburn responded

Thank you for sharing this with us! We're thrilled to hear that Jesus went above and beyond to help get your car windows fixed and covered by warranty. Your satisfaction is our priority, and we truly appreciate your kind words! Looking forward to assisting you again in the future.

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