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413 Reviews of Kelly Nissan of Woburn - Service Center
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December 17, 2018
Outstanding Customer Service I came to the Kelly Dealership to get my car serviced for the long Holiday winter drive. Patrick as usual always greet me with a pleasant smile and a I came to the Kelly Dealership to get my car serviced for the long Holiday winter drive. Patrick as usual always greet me with a pleasant smile and a friendly greeting. Patrick always exceeds my expectation by providing outstanding service to my car for a reasonable price. I am truly grateful for his sincere service. Patrick is also quite emotionally intelligent in knowing what his customers concerns and needs are and able to meet those needs or provide sound advice for next step. Truely an outstanding consultant and a wonderful customer service provider. Thanks again for your service. More
by Augustus
Employees Worked With
Patrick Duggan, Lisa Cocorochio
December 04, 2018
Oil change Dealership was clean and comfortable. Car was done within the time stated by the service rep. I liked the fact that I could see my car being serviced Dealership was clean and comfortable. Car was done within the time stated by the service rep. I liked the fact that I could see my car being serviced More
by Mmota
Employees Worked With
Holliane Pereira
November 24, 2018
Oil change Awesome service at Kelly Nissan in woburn. Highly recommend this dealership . Service was completed as promised. Phil Phillips was great. Free cr Awesome service at Kelly Nissan in woburn. Highly recommend this dealership . Service was completed as promised. Phil Phillips was great. Free cr wash was a nice bonus too. More
by claireboutilier
Employees Worked With
November 24, 2018
Service Lost Disappointed last few services at Kelly Nissan. The Mgr. too is argumentative & condescending for the service intake. No follow through, service takin Disappointed last few services at Kelly Nissan. The Mgr. too is argumentative & condescending for the service intake. No follow through, service taking more than a month to correct. Lost faith in KN of Woburn. Phi only one went out of way to try and help. Number of services and never once were my tires rotated, recommended, suggested service and that is within their scope of expertise. Work that was performed is not functioning as should.... More
by Moona
November 24, 2018
Service The problem was diagnosed and fairly expensive but the service representative suggested I called nissan consumer and if they couldn't help with the co The problem was diagnosed and fairly expensive but the service representative suggested I called nissan consumer and if they couldn't help with the cost he could possibly apply coupons to help me save some money. More
by Lildevilx
November 18, 2018
Repairs This is my first visit to Nissan in Woburn and it was a very good experience. The service manager was very pleasant and explained all the repairs that This is my first visit to Nissan in Woburn and it was a very good experience. The service manager was very pleasant and explained all the repairs that were needed. Very thorough. More
by Service customer
Employees Worked With
Holliane Pereira
November 09, 2018
Maintenance/Service Department Always excellent service & friendly atmosphere! I’ll be back for future maintenance during my lease! Thank You 😃Thank You Thank You Happy Holi Always excellent service & friendly atmosphere! I’ll be back for future maintenance during my lease! Thank You 😃Thank You Thank You Happy Holiday Season! Buy Nissan! More
by dhatch21
Employees Worked With
November 02, 2018
Airbag light Great service from Patrick and front desk. Came in for airbag light wires replacement. I has a free rental over night while my SUV was being worked on Great service from Patrick and front desk. Came in for airbag light wires replacement. I has a free rental over night while my SUV was being worked on. Will go back to purchase new Nissan someday. More
by Ellen231
Employees Worked With
Patrick Duggan
October 13, 2018
2010 rouge Collian gave me exceptional costumer service and was a great help and did a fantastic job texting me back immediately she answered all my questions an Collian gave me exceptional costumer service and was a great help and did a fantastic job texting me back immediately she answered all my questions and she was very patient. I texted her many times and had a lot of questions More
by Janice
Employees Worked With
Collian
October 08, 2018
Excellent Service Car was taken in at scheduled time and completed on time. Service rep said 1-1/2 hours and it was done promptly in that time frame. Free carwash was Car was taken in at scheduled time and completed on time. Service rep said 1-1/2 hours and it was done promptly in that time frame. Free carwash was a bonus. More
by Author
Employees Worked With
Katelyn Keane
