Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
430 Reviews of Kelly Nissan of Woburn - Service Center
Sort by
September 09, 2019
September 9, 2019 Service for oil change and heat shield was excellent . Work was done in a timely and efficient manner. I was contacted promptly when my vehicle serv Service for oil change and heat shield was excellent . Work was done in a timely and efficient manner. I was contacted promptly when my vehicle service was completed. More
by Xterra
September 04, 2019
Great customer service! The service associate Holliane was incredibly friendly and informative. Not only is this place attentive but they are fast and super easy to work with The service associate Holliane was incredibly friendly and informative. Not only is this place attentive but they are fast and super easy to work with. Thank you Holliane and Kelly Nissan! More
by Crystal
Employees Worked With
Holliane Pereira
September 04, 2019
Great customer service Got my car in right away for diagnostic issue with sensor under factory warranty. Utilized courtesy shuttle back to work. Car diagnosed in time note Got my car in right away for diagnostic issue with sensor under factory warranty. Utilized courtesy shuttle back to work. Car diagnosed in time noted, replacement part was in stock and work completed that day. Brianna kept me updated. Experience was great and car functioning as it should. More
by Kim G
Employees Worked With
August 31, 2019
Maintenance Went in for 20k maintenance. The minute I pulled in Holliane was there to greet me. She was professional and courteous. She kept me updated along the Went in for 20k maintenance. The minute I pulled in Holliane was there to greet me. She was professional and courteous. She kept me updated along the way on what was going on with my car.. She provided excellent customer service. More
by SF
Employees Worked With
Holliane Pereira
August 29, 2019
Tire replacement Hollianne was a pleasure to deal with. Quick and efficient work. Very happy with the service provided and can’t say enough good things about her. Dan Hollianne was a pleasure to deal with. Quick and efficient work. Very happy with the service provided and can’t say enough good things about her. Dan is always a pleasure to deal with and i highly recommend both of them to my friends and family. More
by Jimneville5
August 28, 2019
Oil change for my new Nissan Kicks Went in today for my first oil change and we were extremely satisfied with the service we received. Holliane was great and answered all our questions Went in today for my first oil change and we were extremely satisfied with the service we received. Holliane was great and answered all our questions expertly. We were in and out of there in no time and we didn't even have an appointment and they even washed my car!!! More
by Judy 1953
Employees Worked With
Holliane Pereira
August 26, 2019
Quick and easy Went in for an oil change this Irish guy named Patrick I think was very nice and helpful wouldn't go anywhere else these guys are the best Went in for an oil change this Irish guy named Patrick I think was very nice and helpful wouldn't go anywhere else these guys are the best More
by Anmondi12
Employees Worked With
Patrick Duggan
August 15, 2019
I was lied to continually by this person. Patrick Duggan, Service advisor, Kelly Nissan of Woburn is a liar with no conscience. Car has been serviced at Kelly's twice and the problem is worse Patrick Duggan, Service advisor, Kelly Nissan of Woburn is a liar with no conscience. Car has been serviced at Kelly's twice and the problem is worse than when started. If you have your car serviced at Kelly Nissan you will regret it. Steve Vitale, GM and Alan Teyssedou, Service Director have also lied to me repeatedly. None of these people has a conscience. Expect everything they tell you to be a lie. More
by Rich
August 09, 2019
Customer service When I reached no one acknowledge. One of the girl in the office talking to someone over the phone. No eye contact. Very poor customer service. When I reached no one acknowledge. One of the girl in the office talking to someone over the phone. No eye contact. Very poor customer service. More
by Customer service
Employees Worked With
Holliane Pereira, Patrick Duggan
July 28, 2019
Service; changing all four tires All the staff were very helpful, and really fast completing paperwork and getting me into a loaner car while my Versa was changing all four tires. All All the staff were very helpful, and really fast completing paperwork and getting me into a loaner car while my Versa was changing all four tires. All the work completed seems presently fine. We also purchased two Nissans from the same location some years ago - and we think they were very efficient and fair costs. More
by Dennis
Employees Worked With
Holliane Pereira
