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Kelly Nissan of Woburn - Service Center

Woburn, MA

4.1
413 Reviews

413 Reviews of Kelly Nissan of Woburn - Service Center

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October 08, 2019

I am very happy with the service and Holliane made sure everything went quick and smoothly, I can’t thank her enough! I super recommend her specially if you are a busy mom in need to get things done right! More

by Lucio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
Oct 09, 2019 -

Kelly Nissan of Woburn responded

On behalf of Holliane, thank you for sharing your feedback with us! We are happy to know that Holliane made sure everything went quick and smooth! Thank you for the recommendation!

October 06, 2019

Only complaint is i had an appointment time for oil change and had to wait over an hour and a half. What’s the point of an appointment time If you have to wait that long? More

by Mhowell
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
September 25, 2019

Great job Just as always a great job. The vehicle was promised in 2 hrs and it was done in 1hr and fifteen minutes. Thank you Joe More

by Joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2019 -

Kelly Nissan of Woburn responded

Hi Joe! We are glad that both you and your vehicle were well-taken care of! Thank you for sharing your feedback with us!

September 09, 2019

September 9, 2019 Service for oil change and heat shield was excellent . Work was done in a timely and efficient manner. I was contacted promptly when my vehicle serv More

by Xterra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holliane Pereira
Oct 07, 2019 -

Kelly Nissan of Woburn responded

We are pleased to hear that! It is great that the service for your oil change and heat shield were excellent and that they were completed in a timely manner.

September 04, 2019

Great customer service! The service associate Holliane was incredibly friendly and informative. Not only is this place attentive but they are fast and super easy to work with More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
September 04, 2019

Great customer service Got my car in right away for diagnostic issue with sensor under factory warranty. Utilized courtesy shuttle back to work. Car diagnosed in time note More

by Kim G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brianna Gerardi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Kelly Nissan of Woburn responded

Hi Kim! We are glad that your car was well-taken care of and that Brianna was so helpful. Thank you for sharing your experience with us!

August 31, 2019

Maintenance Went in for 20k maintenance. The minute I pulled in Holliane was there to greet me. She was professional and courteous. She kept me updated along the More

by SF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
August 29, 2019

Tire replacement Hollianne was a pleasure to deal with. Quick and efficient work. Very happy with the service provided and can’t say enough good things about her. Dan More

by Jimneville5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holliane Pereira
August 28, 2019

Oil change for my new Nissan Kicks Went in today for my first oil change and we were extremely satisfied with the service we received. Holliane was great and answered all our questions More

by Judy 1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
August 26, 2019

Quick and easy Went in for an oil change this Irish guy named Patrick I think was very nice and helpful wouldn't go anywhere else these guys are the best More

by Anmondi12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Duggan
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