Kelly Nissan of Woburn

I went to Kelly Nissan because my lease was expiring and I wanted to lease a 2014 Rogue. I was a little reluctant at first because this was a new dealership for me because they had recently taken over my pr I wanted to lease a 2014 Rogue. I was a little reluctant at first because this was a new dealership for me because they had recently taken over my previous dealership. However the experience at Kelly could not have been better! Saulo Costa was great! He didn't pressure me into anything that I did not want and went above and beyond to get me the vehicle that I wanted. He guided me through the buying process and made sure that I knew everything about the vehicle before I drove away. I would recommend this dealership to anyone wanting a positive buying experience and most especially I would recommend asking for Saulo Costa for a salesperson! More

I had brought my lease Altima to another service center for a oil change and a free inspection. At that time they informed me that our vehicle needed a new battery, they gave me a print out and the report for a oil change and a free inspection. At that time they informed me that our vehicle needed a new battery, they gave me a print out and the report clearly showed that we needed another battery. My wife and I decided that we would take the car to Lynnfield to get the battery changed, since we're business owners I decided to take it to Woburn since it's closer. When I got there I thought I would be in and out since I was the fifth person in the express line. When I got checked in I explain the situation to Tina and showed her the print out that I got from the other company. She said that Nissan had to do their own test which was understandable, I was under the impression That I would be there for no more that one hour. I can't believe I was there for three hours and five minutes just to get a battery changed. the reason I'm kinda upset is because I had to call my wife to tell her she had to walk to our business location while carrying our lunch and dinner, then she had to be there all alone and she had to find someone walking by to unlock and carry our security gate. That was my first time at the Woburn location, I'm not sure if I would ever return again. More

I needed to buy a new car, not because I wanted to but because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my h because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my home. Today, there are a lot of great cars out there to choose from, so I had to use my gut and trust the feeling I was getting when I visited Kelly Nissan of Woburn. Ali Lohar was the lucky draw when I entered the showroom. This was the last car that I was going to test drive before making my decision. I was interested in the Murano. I was considering the Mazda CX-5, Chevy Equinox, Honda CRV or Toyota Venza! Based on these models, Ali convinced me to test drive the Nissan Rogue. Low and behold, it was the WINNER! It felt tight, handled extremely well on the road and had a very smooth- quiet ride. We discussed my price range and the car I would be trading in and he worked hard with the Sales Manager to make it happen. Ali made the difference in my final choice. He was professional and thorough in his explanation of the features and services that Kelly Nissan would provide to me as a customer. When I came to pickup the car, it was ready and they had done what they said they would do! He took me for a quick tour of the faciIity with lots of pride and convinced me that the sale was only the beginning and the service that I would receive after the purchase would be professional as the Sales Team! It was a great car buying experience and I would highly recomend Kelly Nissan! Keep up the good work!!!!! Thanks, Ken Dempsey More