Kelly Nissan of Woburn
Woburn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Satisfaction I recently lease a 2014 Nissan Rogue. Saulo Costa is an excellent salesman. He worked with me to figure out what I could afford and what vehicle I recently lease a 2014 Nissan Rogue. Saulo Costa is an excellent salesman. He worked with me to figure out what I could afford and what vehicle would best suit me. There were many vehicles to choose from. No pressure, very accommodating and excellent customer service even after the sale was complete. I highly recommend Saulo Costa and Kelly Nissan of Woburn sales department. No pressure, just a very pleasant experience. Thank you Saulo!!! More
Leased New 2014 Rogue This is the third time I have leased a Nissan with this dealership. I have always had a good experience. Twice I have dealt with Shawn Crowley and he This is the third time I have leased a Nissan with this dealership. I have always had a good experience. Twice I have dealt with Shawn Crowley and he has always been very good during the process. It does not take long to complete and he is always police and efficient. I hope to continue to do business with this dealership. I think Nissan makes and excellent product. More
Sales Very knowledgable of product, genuine and honest. Believes in Nissan Product and knows all the brands bells, whistles and mechanics to be function Very knowledgable of product, genuine and honest. Believes in Nissan Product and knows all the brands bells, whistles and mechanics to be functional with The Nissan Brand and Competitors. Great person with cordial personality. More
I went to Kelly Nissan because my lease was expiring and I wanted to lease a 2014 Rogue. I was a little reluctant at first because this was a new dealership for me because they had recently taken over my pr I wanted to lease a 2014 Rogue. I was a little reluctant at first because this was a new dealership for me because they had recently taken over my previous dealership. However the experience at Kelly could not have been better! Saulo Costa was great! He didn't pressure me into anything that I did not want and went above and beyond to get me the vehicle that I wanted. He guided me through the buying process and made sure that I knew everything about the vehicle before I drove away. I would recommend this dealership to anyone wanting a positive buying experience and most especially I would recommend asking for Saulo Costa for a salesperson! More
I had brought my lease Altima to another service center for a oil change and a free inspection. At that time they informed me that our vehicle needed a new battery, they gave me a print out and the report for a oil change and a free inspection. At that time they informed me that our vehicle needed a new battery, they gave me a print out and the report clearly showed that we needed another battery. My wife and I decided that we would take the car to Lynnfield to get the battery changed, since we're business owners I decided to take it to Woburn since it's closer. When I got there I thought I would be in and out since I was the fifth person in the express line. When I got checked in I explain the situation to Tina and showed her the print out that I got from the other company. She said that Nissan had to do their own test which was understandable, I was under the impression That I would be there for no more that one hour. I can't believe I was there for three hours and five minutes just to get a battery changed. the reason I'm kinda upset is because I had to call my wife to tell her she had to walk to our business location while carrying our lunch and dinner, then she had to be there all alone and she had to find someone walking by to unlock and carry our security gate. That was my first time at the Woburn location, I'm not sure if I would ever return again. More
I needed to buy a new car, not because I wanted to but because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my h because I was forced to when the car I was driving decided to take an early retirement. I visited a number of dealers within a 20 mile radius of my home. Today, there are a lot of great cars out there to choose from, so I had to use my gut and trust the feeling I was getting when I visited Kelly Nissan of Woburn. Ali Lohar was the lucky draw when I entered the showroom. This was the last car that I was going to test drive before making my decision. I was interested in the Murano. I was considering the Mazda CX-5, Chevy Equinox, Honda CRV or Toyota Venza! Based on these models, Ali convinced me to test drive the Nissan Rogue. Low and behold, it was the WINNER! It felt tight, handled extremely well on the road and had a very smooth- quiet ride. We discussed my price range and the car I would be trading in and he worked hard with the Sales Manager to make it happen. Ali made the difference in my final choice. He was professional and thorough in his explanation of the features and services that Kelly Nissan would provide to me as a customer. When I came to pickup the car, it was ready and they had done what they said they would do! He took me for a quick tour of the faciIity with lots of pride and convinced me that the sale was only the beginning and the service that I would receive after the purchase would be professional as the Sales Team! It was a great car buying experience and I would highly recomend Kelly Nissan! Keep up the good work!!!!! Thanks, Ken Dempsey More
I recently brought a new Juke and my experience at this dealership was outstanding from the beginning to the end. The sales rep provided excellent information about the car. He was friendly and not pushy dealership was outstanding from the beginning to the end. The sales rep provided excellent information about the car. He was friendly and not pushy. They understood what I wanted in a car and met my needs. At the delivery of the car he explained every aspect of the car's functions and even said I could come back so he could set up my blue tooth because I did not have my phone. I would definitely recommend this dealership to anyone that ask. I have already recommended some of my family members that are considering buying a new car. I brought this car because of the sales rep Saulo Costa. More
First, let me say that I am extremely particular about who services my '04 Nissan Titan. Being active-duty military, I transfer to different locations on a regular basis, and I always have to start from who services my '04 Nissan Titan. Being active-duty military, I transfer to different locations on a regular basis, and I always have to start from scratch in regards to finding a trustworthy and reputable service department. To that end, Kelly Nissan has proven itself to be a step above rest. Each time I've been to this dealership for service, I have had the pleasure of working with Joe Porter. He is knowledgeable, friendly, and dedicated. On my first visit, I needed to have my A/C condenser replaced, and Joe provided solid, candid advice and several cost-saving options. The service department took my truck in with minimal notice, and they completed the job in one day. Once the repair was complete, Joe provided me with a coupon to lesson the financial blow. Not only was this a positive gesture, but now my A/C blows colder than it ever has! On my most recent visit, I brought my truck in (again, with minimal notice) due to a possible leaking seal on my front differential. Despite not having an appointment, Joe managed to get my truck into the service bay for an assessment. He promptly called me later in the morning to report that the seal was fine, and that I did not need to replace anything (it turns out that I didn't have a leak...long story). His honest and forthright approach is an asset to this dealership and the Nissan brand. Thanks to Joe for his caring attitude and for taking care of active-duty military members! This service department (and especially Joe Porter) is highly recommended for Nissan service calls. You can trust that proper repairs and maintenance are being executed at this location. Without hesitation, I would take my Nissan to this dealership again for servicing. More
Buying a car is always a stressful endeavor but we were proven wrong by everyone we met at Kelly Nissan in Woburn. My husband had test driven a pre-owned Murano and his first interaction was with Matt Bynu proven wrong by everyone we met at Kelly Nissan in Woburn. My husband had test driven a pre-owned Murano and his first interaction was with Matt Bynum. He was very professional, laid back and not pushy - all of the characteristics we like :-) He loved the car so we both went back on January 20th so that I could test ride the same vehicle. Matt B was not in that day so we ended up working with Matt Alexander. Together we worked with Brian Pollack and he was able to get us a deal we were happy and comfortable with.. NO PRESSURE from these guys. Our final interaction was with Corey Casey. He finalized all of our paperwork, explained and outlined all of the details again so that we were all in agreement. Great experience here!! -- Mark and Debbie Ianuzzi More