Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Nissan of Woburn
Woburn, MA
958 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience.
We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 958 reviews
October 05, 2022
Had scheduled oil change at 10am was completely forgotten about and said it was a paperwork issue. Have to reschedule for follow up appointment. They apologized for the error . about and said it was a paperwork issue. Have to reschedule for follow up appointment. They apologized for the error . More
by Wood
Employees Worked With
Al
September 26, 2022
Had a great experience at Kelly Nissan today! One day in and out. Thanks Shawn One day in and out. Thanks Shawn More
by Mrirwin0617
September 20, 2022
Very easy to work with great overall experience. Would recommend in the future to all. Would recommend in the future to all. More
by euliano1
August 22, 2022
We’re very nice about my situation. They didn’t take that long either. I would come back They didn’t take that long either. I would come back More
by Carolinamr3117
Employees Worked With
July 13, 2022
Excellent service from Josie and Jomar, very professional. They respond all of my question clearly professional. They respond all of my question clearly More
by Daniel Rodríguez
June 23, 2022
Worst service ever. Today I brought my pathfinder for recall and they told memy hood was broken and would cost me $420,00. I said when I brought my car was perfect and y Today I brought my pathfinder for recall and they told memy hood was broken and would cost me $420,00. I said when I brought my car was perfect and you should give my car back the same way was . The service manager was very condescending and disrespectful. Had no professional skill to deal with issues and customers service. Very bad experience today. More
by cchallabi
Employees Worked With
Service manager of Worbun Nissan
June 21, 2022
Walked in not expecting to make a trade and just price out what I could get for my car, drove off a few hours later with a deal that was far too good to pass up. out what I could get for my car, drove off a few hours later with a deal that was far too good to pass up. More
by WillLombard
June 16, 2022
Very happy with Kelly Nissan. Danny is great! Will definitely be back in the future. Danny is great! Will definitely be back in the future. More
by Mfraser916
Employees Worked With
June 14, 2022
This review is solely based on the service dept as I have never dealt with sales dept and after this experience never will. Brought my 2015 Nissan Altima for a “diagnostic test” that cost $200. They told me never dealt with sales dept and after this experience never will. Brought my 2015 Nissan Altima for a “diagnostic test” that cost $200. They told me that the car (with only 55k mikes) needed a new transmission. This was my second opinion so I did not argue that it needed a new transmission. Car was there over a week and new transmission was put in. $5000 later! I drive out of the parking lot and didn’t get more than a 1/4 mile away and the exact same issue happened, not once but twice. Car would not accelerate past 20mph on a busy road (Washington street). I don’t know how I wasn’t rear ended. Through my hazards on and slowly made my way back to the dealership. I hand service dept my keys and told them what happened. Got a stunned look, I guess they were just as confused as I was. Was it really the $5000 transmission??? Or something else. They keep the car another 3 days to find out it was a brake sensor but in fact the car “definitely needed” a new transmission because all the diagnostics pointed to that. They tried to blame me asking if I drive with 2 feet??? Seriously?!!! Well after as this I didn’t get an extended warranty other than the one that comes with the transmission, no financial help, just a xxxxty rental car with a 1/4 tank of gas….oh and an apology. No one can actually PROVE to me that the transmission was NEEDED. Nissan consumer affairs was just as useless as Kelly Nissan. I don’t believe a word from any of them. Multimillion dollar company and they can’t even offer an extended warranty for all the inconvenience never mind some financial help or a couple free oil changes. Poor customer service!!! More
by Unhappy
Employees Worked With
Alan
June 14, 2022
Easy comfortable experience. Knowledgeable sales team. Great car for a great price. Never felt pressured to buy the car and the price of the car was the price. Knowledgeable sales team. Great car for a great price. Never felt pressured to buy the car and the price of the car was the price. More
by mmanin
