Kelly Nissan of Woburn

Overall experience So far have no major complains. Khoa Nguyen treated me well and even gave me a discount. Moreover, when I asked him to get me lost tire stem cap, he e So far have no major complains. Khoa Nguyen treated me well and even gave me a discount. Moreover, when I asked him to get me lost tire stem cap, he even volunteered to install it, but of course I did it myself. Strange that the technician missed it. As to the quality of service I have a bad experience with the previous one at Kelly Nissan on route one - the guy forgot to tighten screw and I found oil leaking, so had to come back there in a few days. Hopefully, nothing will happen this time. More

Quick and stress free This is my third vehicle from this dealer and salesperson and would do it again! Shawn was very helpful and friendly and I am thrilled with my new car This is my third vehicle from this dealer and salesperson and would do it again! Shawn was very helpful and friendly and I am thrilled with my new car! More

Best car buying experience From the moment we entered it went smooth. We were out in two hours with a new car. It was the quickest we have ever seen buying a car done. Shawn Cro From the moment we entered it went smooth. We were out in two hours with a new car. It was the quickest we have ever seen buying a car done. Shawn Crowley best sales associate and Steve Augusta wonderful business sense. We would highly recommend this dealership to anyone. It was amazing from start to finish. More

little disappointed I brought my car in to the express service for oil change and to have my key fob battery changed or fixed. My car was there at 8:40am and was told by I brought my car in to the express service for oil change and to have my key fob battery changed or fixed. My car was there at 8:40am and was told by Khoa Nguyen that my car would be ready within 1/2 hour or 45 minutes and I did not get my car until 10:30am. This was after I had to ask David Dennis if he could find out how much longer my car would be and that was at 9:50.. Mr. Dennis came out and let me know at 10:10 that they were just doing the paperwork and would be out in a few minutes. When I did get my car key, Khoa Nguyen did apologize and said they wanted to make sure my key and car were in sync... well big difference in 1/2 hour to 45 minutes to two hours. Then when I got home and read the inspection report it states that my wipers need immediate attention and nothing was said to me at the service center. I would have had them do my wipers. Now I have to have someone else do the wipers.. not sure why they didn't say anything. My opinion is that they forgot about my car....I do like this service center and have always received good service..so I guess everyone can have a bad day. More

Great as always Quick and efficient to make my life easier! Everyone is very friendly and Dave was quick to respond to me about any issues with my car. Quick and efficient to make my life easier! Everyone is very friendly and Dave was quick to respond to me about any issues with my car. More

Great service with David Dennis I brought my 2014 Sentra in to have my tire pressure sensing system adjusted, and for a new tire. David helped me get a price match on my tire, and d I brought my 2014 Sentra in to have my tire pressure sensing system adjusted, and for a new tire. David helped me get a price match on my tire, and did the warranty work quickly. He even arranged to have us picked up by Dennis in the courtesy van, as we were stuck at Dave and Buster's and it was starting to rain. Super service! More

Not too bad! This was the first time that I was using the sales Department. My experience with Joseph Gulino was very pleasant, but one I went to the business offi This was the first time that I was using the sales Department. My experience with Joseph Gulino was very pleasant, but one I went to the business office I almost walked out. There were a lot of fine details involved that I felt uncomfortable leasing a vehicle. If it wasn't because of my wife I would have walked out. I felt that once I signed the papers Nissan will pretty much own my first born. More

excellent and very friendly and were able to get in new car leased and everything went smoothly and that is I got to say on this and very friendly and were able to get in new car leased and everything went smoothly and that is I got to say on this More

nice young sales gentleman Jonathan was our sales person and he was knowledgeable, nice, and professional. Like a lot of people, I am not comfortable with the hard core salesme Jonathan was our sales person and he was knowledgeable, nice, and professional. Like a lot of people, I am not comfortable with the hard core salesmen who only care about making money for the dealership. Jonathan was normal and very helpful when I went to pick up my new car. I will recommend him to my friends. Steve in the Finance office was also helpful to me and my husband. Great dealership! Lorene More