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Kelly Nissan of Woburn
Woburn, MA
968 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience.
We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 968 reviews
November 25, 2015
Worse car service First time in my life I had to wait 4 days before I pick up my new car after I purchasesed it. They asked me for deposit of 500$ and I had a hard ti First time in my life I had to wait 4 days before I pick up my new car after I purchasesed it. They asked me for deposit of 500$ and I had a hard time to get the money back in a real time. In general they do not know what they are doing. And not an assistance at all. More
by GEOELI1958
Verified CustomerEmployees Worked With
Tony Cefalu, Steve Augusta
November 25, 2015
FINE TIMING I had an appointment for an oil change @ 8AM on Saturday AM. I got to Kelly @ 7:50 or so. I was checked in and given an approximate wait time of 45 I had an appointment for an oil change @ 8AM on Saturday AM. I got to Kelly @ 7:50 or so. I was checked in and given an approximate wait time of 45 minutes. What a great surprise when I was told I could go to my car @ 8:30 - it was all finished and checked out. Everyone is always so nice! Today it was Cliff who was smiling and upbeat. Almost time for my 60,000 mile check up - see you soon, Kelly Nissan! More
by JAZZYHOTFRIDAY
Employees Worked With
Cliff
November 25, 2015
Kelly Nissan is the best!!!! I loved the fact that there was no pressure to buy. We were treated with complete respect and all of our questions were answered thoroughly. It was a I loved the fact that there was no pressure to buy. We were treated with complete respect and all of our questions were answered thoroughly. It was a pleasant experience and I would gladly recommend this dealership to all my friends and family. More
by GEORGE.J.LANDRY
November 24, 2015
Disappointed with work done i brought my Nissan Murano in because it was making a strange noise. The service department was able to identify the noise and repair it. Great! My ca i brought my Nissan Murano in because it was making a strange noise. The service department was able to identify the noise and repair it. Great! My car also needed an oil change, breaks, and several other small services. I picked the car up, drove home and parked in my driveway. The next day I noticed my car had leaked some oil on my clean driveway. This never happens when I have my oil changed at my local service station. My opinion is that the oil change was not done with care and precision. Additionally, I noticed my new breaks would squeak every time I used them. I read on line that this can happen sometimes until they are broken in, although I've never experienced this before when having new breaks put into this car. Over a month later, my breaks were still annoyingly squeaky. I had to schedule another appointment to have my breaks properly fixed. As I'm sure every other customer can understand, I'm busy and my time is valuable. I do not have time to follow up on repairs that should have been done properly the first time. I also live some distance away from this dealership. The dealership did resolve the problem and I was told I would not be charged (lol)! I was not offered anything else for my time and trouble. I have another car, an Acura, and anytime I bring it to the Acura dealership, I am treated with care, and incredibly high quality service. They go above and beyond. I get a free car wash every time I go. Due to my experience, I will not be going back to Nissan of Woburn for service, nor would I recommend them. They do, however, offer a convenient shuttle ride, with a very nice young man, should you choose not to wait for repairs. That was the one nice benefit. More
by SWIMFAN59
Employees Worked With
Steve Augusta
November 20, 2015
Miscommunication I checked in for an oil change and needed price on tires before I decided to go ahead with replacing them. It took over an hour before anyone came to I checked in for an oil change and needed price on tires before I decided to go ahead with replacing them. It took over an hour before anyone came to me regarding the tires, and then it took 20 min to get the quote. Definitely a miscommunication. Once the car started to be serviced, it went smoothly. More
by TRICKBACK
Employees Worked With
David Dennis
November 19, 2015
Great service My husband and I went to the Kelly Nissan looking for a price on a rogue, a couple of hours later we drove out in a brand new car! My husband and I went to the Kelly Nissan looking for a price on a rogue, a couple of hours later we drove out in a brand new car! More
by BETSY5161
November 19, 2015
New tire at kelly nissan woburn Great atmosphere, great customer service. Very knowledgeable about the parts and service I purchased. Car was finished in no time. Most dealers are he Great atmosphere, great customer service. Very knowledgeable about the parts and service I purchased. Car was finished in no time. Most dealers are headaches, coming here was such a relief! More
by MFERGS1919
Employees Worked With
Derek Courtois
November 19, 2015
First time buying a used cat Monor was a great dalesman So easy going, polite,courteous. Minor had the necessary skills to convince me that it was okay to buy a precertified pr Monor was a great dalesman So easy going, polite,courteous. Minor had the necessary skills to convince me that it was okay to buy a precertified previously owned vehicle. More
by rmcpt
Employees Worked With
Jose Soto, Miner Sparks, Dylan Gallagher
November 19, 2015
Great repair shop though I wish I didn't know them so well. My three year old Nissan rogue is in the shop constantly for one mechanical issue or another. It's incredibly annoying and expensive for a new car but My three year old Nissan rogue is in the shop constantly for one mechanical issue or another. It's incredibly annoying and expensive for a new car but at least the guys at Kelly nissan are nice and helpful. They are always trying to help me out with each issue and provide exceptional service even if the car is less than exceptional. More
by NissanRogue
Employees Worked With
David Dennis
November 19, 2015
Cleaning up mu old cae Excellent service. My car looks brand new!! I giving it to a friend and he will be thrilled. Thank you Dylan for excellent service and for being so p Excellent service. My car looks brand new!! I giving it to a friend and he will be thrilled. Thank you Dylan for excellent service and for being so polite. More
by rmcpt
Employees Worked With
Dylan Gallagher
