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Kelly Nissan of Woburn
Woburn, MA
956 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience.
We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 956 reviews
December 27, 2015
Amazing customer service by Joseph Gulino and Aurys Pena!! Prior to my 2 month lease maturing, I received a telephone call from Aurys Pena. Aurys proceeded to tell me that Nissan would take care of my last 2 p Prior to my 2 month lease maturing, I received a telephone call from Aurys Pena. Aurys proceeded to tell me that Nissan would take care of my last 2 payments if I would consider to purchase another lease. We spoke for awhile considering different options on leasing an Altima vs a Rogue. I made an appointment to visit the dealership the following Saturday. My husband and I arrived and were greeted by Joseph Gulino. He was very professional. His top priority was to get us in a car that we wanted and that would better meet our needs. My husband and I are very happy with our new vehicle! Joseph was also very accommodating on the day and time to meet us at the NH Registry of MV. I have been working with Aurys Pena for years on leasing vehicles and will continue to do so in the future.The reason for this is Aurys and Joseph are professional, great attitude, cares about what the customer wants and have never been pushy. Thank you Aurys and Joseph for making our purchase so painless! More
by TERRYMAGLIANO
Verified CustomerEmployees Worked With
Joseph Gulino, Aurys Pena
December 26, 2015
Oil change 5 stars for Kelly if Nissan...went for my oil change which was quick and efficient.. As always staff was extremely helpful and friendly. Even though i 5 stars for Kelly if Nissan...went for my oil change which was quick and efficient.. As always staff was extremely helpful and friendly. Even though it's out if my way I will continue to go there More
by CURLYQ617
Employees Worked With
December 24, 2015
Great service. Friendly servicemen. The service staff at Kelly Nissan provide excellent customer service and great automotive service. It is nice to see the service staff and they recogn The service staff at Kelly Nissan provide excellent customer service and great automotive service. It is nice to see the service staff and they recognize you . They are very friendly. Great value. More
by LASHBURNS
Employees Worked With
David Dennis, Dylan Gallagher
December 23, 2015
Replace plastic motor cover and power steering fluid The service was done in a timely fashion. The shuttle driver was friendly and was available to get me to and from work on time. The service was done in a timely fashion. The shuttle driver was friendly and was available to get me to and from work on time. More
by Altima driver
Employees Worked With
Dennis
December 22, 2015
5 Stars! I am very pleased with my recent visit at Kelly Nissan of Woburn. The staff was professional, courteous and took care of everything! I leased a new ca I am very pleased with my recent visit at Kelly Nissan of Woburn. The staff was professional, courteous and took care of everything! I leased a new car for the first time which is exciting, but also nerve wracking. All of the staff made my experience an enjoyable and stress-free one. Especially Bill Sullivan, who helped me find exactly what I was looking for. He is very knowledgeable of all the vehicles and answered all of my many question! I would definitely recommend this dealership and Bill Sullivan- they will take good care of you! More
by AMS
Employees Worked With
Bill Sullivan
December 22, 2015
Fast and easy service All the friendly and informative staff made this an easy and fast service experience. The waiting room was convenient with food and coffee at the read All the friendly and informative staff made this an easy and fast service experience. The waiting room was convenient with food and coffee at the ready. More
by TIFFISMYLOVER
Employees Worked With
Derek Courtois
December 21, 2015
I found them to be very professional, polite and informative I wrote earlier when I had my car done, I was pleased by the people who helped me. David was professional, polite and also my son called to explain w I wrote earlier when I had my car done, I was pleased by the people who helped me. David was professional, polite and also my son called to explain what was needed to be done on the car, David was very informative to him. More
by STANNEBM
Employees Worked With
David Dennis
December 21, 2015
Horrible! I would never deal with this 'group' again. I was actively awaiting additional information on a vehicle I was told was not even ready for sale yet on I would never deal with this 'group' again. I was actively awaiting additional information on a vehicle I was told was not even ready for sale yet only to be informed two hours later that it had been sold. Yes I was a online customer but they did not even bother to call me and say that they had someone physically in front of them that was interested in the vehicle and they were going to sell it to them if I did not make a deposit or buy the vehicle, which I would have if they would have answered my question regarding the condition of the tires! Also no comment from manager when I clearly explained my frustration with their communication process. Very uncool and unprofessional experience, be warned. More
by T Shwalbe
Employees Worked With
Cavan Dunn, Sara Quadros, Nikki Repoza
December 21, 2015
Should have been, Could have been a lot better I'll start with the good, Cliff who helped with the drop off did a great job coordinating the repairs and quality of the work was fair. He also made I'll start with the good, Cliff who helped with the drop off did a great job coordinating the repairs and quality of the work was fair. He also made sure I was done and picked up by the shuttle service (great option) to get to my next appointment on time. Now the bad, I booked the appointment via the web site more than a week in advance, when booking I said there was a recall on the car; nobody called to inform me they would need more information to order the necessary part, hence when I went in they were unable to do that part of the repair and said I'd need to come back (like taking time off from work is no big deal). Second the web site gives you prices for services yet when I got the bill all the services were more than the advertised price (didn't see anything saying this would be the case). In fact they weren't even aware what I'd signed up for (what exactly is the purpose of having the appointments on the web site?) He did give me a 10% discount but even with that it still was more than advertised. 3rd, Part of the service is an oil change and while 5W30 is an acceptable oil for the car the preferred oil (in the manual) is a 0W20 synthetic blend. The oil change places were even reluctant to use the 5W30 So why use the cheaper blend? 4th I needed tires rotated due to noise in the back, while I believe the tires were rotated (sound moved from the right side to the left, why not rotate those tires up front, again this is what the manual suggests?), Maybe they did but it didn't sound that way, in fact the noise was worse. Of course they did try selling me new tires. Was happy there wasn't a hard sell when I didn't want them. There were also electrical issues none of which they were able to reproduce. In their defense I know electrical issues can be tricky. Of course same issues appeared later that night after getting the car back. So overall no I wasn't particularly satisfied with the service I received. More
by TR
Employees Worked With
Cliff
December 20, 2015
Maintenance Kelly Nissan delivers friendly, fast, and hassle free service. I Highly recommended this dealership and have done so to friends looking for a new car Kelly Nissan delivers friendly, fast, and hassle free service. I Highly recommended this dealership and have done so to friends looking for a new car. More
by MJKRUEGER1
Employees Worked With
Khoa Nguyen
