Kelly Nissan of Woburn

Very Nice Service was very nice and patient even when I thought I'd lost my registration. They explained to me exactly what was done and what wasn't. I forgot t Service was very nice and patient even when I thought I'd lost my registration. They explained to me exactly what was done and what wasn't. I forgot the name of the other service gentleman who assisted me. More

Lease Had a great experience. Shawn put us in a great 2015 Rogue - very kind and easy to talk to. We're thrilled with our bew wheels! Had a great experience. Shawn put us in a great 2015 Rogue - very kind and easy to talk to. We're thrilled with our bew wheels! More

Loaner car Kelly Nissan was so helpful and considerate when I was stuck without a car while waiting for the new one to come in. HUGE relief and weight off that d Kelly Nissan was so helpful and considerate when I was stuck without a car while waiting for the new one to come in. HUGE relief and weight off that day! More

Real good people. I bought a vehicle from here in early 2015. I was scheduled for routine maintenance and usually I go to my own mechanic but I thought, what the xxxx, I bought a vehicle from here in early 2015. I was scheduled for routine maintenance and usually I go to my own mechanic but I thought, what the xxxx, I'll try their service center out. I brought my car in and couldn't have been happier with David and the service he provided. I was able to comfortably work from their lobby with a cup of coffee and my laptop as my car was in and out in just over an hour. David was an A+ guy all around and quickly and efficiently took care of all of my needs. Bonus points to the lovely and very helpful Brittany who printed out a document I needed for my next client appointment. Really impressed with the service and atmosphere provided and I will definitely bring my car back if any issues or routine maintenance arise. More

Tire Repair Visited the service center few times and each time was surprised at the exceptional service and treatment. The staff was courteous and work was quick Visited the service center few times and each time was surprised at the exceptional service and treatment. The staff was courteous and work was quick and professional. More

Purchased a new vehicle and with a trade in car I arrived at Kelly Nissan at 11:30 AM on Friday, December 31 (New Years eve day) to look over some cars to possibly trade in a Chevy Sonic which I was I arrived at Kelly Nissan at 11:30 AM on Friday, December 31 (New Years eve day) to look over some cars to possibly trade in a Chevy Sonic which I was extremely unhappy with. I drove out of the facility at approximately 5:30 PM with a 2014 Nissan Altima that drives like a dream car. David was courteous, kept me informed during the whole process and did not try to sell me a vehile which did not meet my criteria and expectations. It looked solely for what I was interested in and stuck within the range of vehicles that met the payment amount I was willing to pay and could afford. He and his manager worked magic to get me that car financed since I had so much negative equity on the 2012 Chevy Sonic. I am so grateful that I went to that dealership and it was the best experince I've had in the entire life with a car dealership and I have financed at least 5 vehicles in my lifetime. Thanks to David and his hard work, he made me New Year magical when I drove off that lot with my dream car, I would highly recommend this dealership to all. More

Great experience I had a another great experience with the service department. I arrived without an appointment and was helped in a timely fashion. Derek helped me, he I had a another great experience with the service department. I arrived without an appointment and was helped in a timely fashion. Derek helped me, he was very informative and took the time to explain everything to me. More

Wait way too long I was there on Tuesday told me to be there at the service dept at 11am I left there at 330pm all there had to do was put racks on and get a sticker fo I was there on Tuesday told me to be there at the service dept at 11am I left there at 330pm all there had to do was put racks on and get a sticker for it was a new car which I had to wait two days for I bought the service contract and I wish I didn't. I would not recommend this service dept More

Great job I arrived on time and was helped right away. I was called when the service was provide and I picked up my car and the bill was "0"" I guess there was I arrived on time and was helped right away. I was called when the service was provide and I picked up my car and the bill was "0"" I guess there was a recall on the service I needed but I didn't know about the recall. I consider that great service. I have never gone to a dealership for service and the bill nothing. More