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Kelly Nissan of Woburn
Woburn, MA
967 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for.
Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience.
We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 967 reviews
September 19, 2016
Leased new Altima Love my new Altima and was treated great at dealership. Third lease and always smooth transaction.. I would recommend Kelly Nissan to anyone intereste Love my new Altima and was treated great at dealership. Third lease and always smooth transaction.. I would recommend Kelly Nissan to anyone interested in leasing new vehicle. More
by ml7523
Employees Worked With
Saulo Costa, Kim Breslin, Jose Soto, Joe Gerbino
September 19, 2016
First car in a long time Everyone we met at Kelly Nissan was a superb help to us upon our recent visit. I have been living overseas with my wife for the last ten years and up Everyone we met at Kelly Nissan was a superb help to us upon our recent visit. I have been living overseas with my wife for the last ten years and upon returning we need to purchase a vehicle. She always liked the look of Nissans so we made a trip down. Within mere moments Tony came over and introduced himself to us. He sat down with us, made us comfortable and listened to what we needed. he took the time care and effort, and with his first suggestion my wife found the car she always wanted. We couldn't have been happier with the whole process and would recommend anyone to go here for the car needs, and especially would recommend Tony. He made us feel welcome relaxed and made the entire process much easier than I remembered it being over a decade ago. More
by Jake Mongan
Employees Worked With
Tony Cefalu, Steve Augusta
September 19, 2016
Excellent customer experience The sales guy was very helpful and I never had the impression they were trying to sell me only a car. They wanted to understand my situation and recom The sales guy was very helpful and I never had the impression they were trying to sell me only a car. They wanted to understand my situation and recommended the model best fit my need. Indeed I have already recommended Kelly Nissan of Woburn to my colleagues and friends that are thinking about buying a car, More
by JFC
Employees Worked With
Nikki Repoza, Steve Augusta, Miner Sparks
September 08, 2016
Above and Beyond Customer Service We had a great experience with Kelly Nissan of Woburn from my initial phone call about a car we saw online - to coming into the showroom and being gre We had a great experience with Kelly Nissan of Woburn from my initial phone call about a car we saw online - to coming into the showroom and being greeted by a member of the sales team (Shawn Crowly) - to picking up the car a few days later. I appreciated that they didn't waste our time while we were there and that they showed me the car I was interested in without trying to sell me on something else. Steve, a financing manager was great and very efficient. From arriving on the lot to leaving after financing a certified pre-owned vehicle we were able to complete everything for under 2 hours (which in our experience is pretty great). Most of all I really appreciated Shawn going above and beyond to pick me up from the commuter rail station in our "new" car. It was exceptionally helpful not to have to waste another weekend to get to the dealership to pick it up. More
by jingram
September 08, 2016
You Won't Even See It Coming We thought we were doing the "smart thing" by going into Kelly Nissan in Woburn, MA and knowing what an affordable budget for my daughter's first new We thought we were doing the "smart thing" by going into Kelly Nissan in Woburn, MA and knowing what an affordable budget for my daughter's first new car would be. We met Tony Cefalu and decided that the Rouge S would be the most affordable option for her to purchase. We narrowed it down to two vehicles one of which was approximately 100.00 more than the other one. Tony called me that evening and I told him we had selected the two cars and that we would not want to go over 19,500. He said he would talk to his manager and ultimately he agreed to the 19,500 for the Midnight Jade Rouge S. We arrived at the dealership the next day at 2:15pm, Tony told us he was very busy and they were short staffed. The car was pulled up for us to look at and everything was what my daughter expected, we sat and waited another 45 mins before Tony came over to fill out more paperwork, he then disappeared to eat his lunch! Another 20 to 30 minutes passed and we finally met with the finance mgr Steve Augusta. After looking at the numbers I knew something was not right, I told Steve that I had questioned Tony twice and every time I did he would take off saying he was busy. Steve finally called Tony over, Tony then explained the reason why they put an extra 2000.00 on my credit card was because I had said I would put a 2000.00 deposit down and that would get me to the 19,5000 that we agreed upon. I HAD NEVER SAID THIS !!!! So the moral of the story is that I was really purchasing the car for 21,500 NOT the 19,500 that we had agreed upon. I don't know who the General Mgr of the dealership is of this place is but he did not even have the decency to meet with us and apologize. I know that they kept us there for another 5 mins to work things out which turned out to be another 30 mins. All total they tortured us for 4hrs Wednesday and another 5 hrs on Thursday when we went to wrap up the deal Tony had promised. These people lie to your face and can keep a straight face, I have no idea how they can do this for a living!!!! All I can say is STAY AWAY FROM THIS PLACE!!!! They will pull one over on you so quickly that you will never see it coming!!!!!! More
by mdeane
Employees Worked With
Tony Cefalu
August 06, 2016
Recommendation I would recommend Kelly Nissan of Woburn to anyone that is interested in purchasing a new vechile. Their customer service is phenomenal and there serv I would recommend Kelly Nissan of Woburn to anyone that is interested in purchasing a new vechile. Their customer service is phenomenal and there service team is outstanding More
by Shannell
Employees Worked With
Derek Courtois, Steve Augusta, Miner Sparks
August 04, 2016
Very satisfied I was referred to the dealership and the salesperson and I was pleased with her recommendation. David Macloon was very patient and thorough in going o I was referred to the dealership and the salesperson and I was pleased with her recommendation. David Macloon was very patient and thorough in going over the vehicle's features and taking me through the buying process. I am very happy with my new car and my experience. More
by MaryT
Employees Worked With
August 03, 2016
Great Experience Everyone I dealt with was very helpful during the entire process. This made the transition into my new Nissan Maxima a great one. Definitely recommend Everyone I dealt with was very helpful during the entire process. This made the transition into my new Nissan Maxima a great one. Definitely recommend the service over at Kelly Nissan in Woburn. More
by Kyle
Employees Worked With
Saulo Costa, Steve Augusta, Michael Sawicki
July 29, 2016
Great Experience My experience was exceptional. It was quick, thorough and everyone was courteous and professional with some added fun. The facility was clean, eas My experience was exceptional. It was quick, thorough and everyone was courteous and professional with some added fun. The facility was clean, easy to navigate and it looked like staff enjoyed their work environment. More
by Gina
Employees Worked With
Salesman- Brandon, Jose Soto, Joe Gerbino, Tommy Huynh
July 01, 2016
Lease a great Rogue! Very friendly and very professional!!!, they first identify what are your needs and budget in order to give proposals and options, they explain you ev Very friendly and very professional!!!, they first identify what are your needs and budget in order to give proposals and options, they explain you every detail for potential options and clarify any doubt that you may have! In my case I am being relocated from a different country and they provide great financial options! This Customer Service is really value added! thank you! More
by Eduardo B
