Kelly Nissan of Woburn

Basic service I brought my car in for an oil change, recall service(s) and an inspection sticker. I'm going to have to bring the car back because ever since pick up I brought my car in for an oil change, recall service(s) and an inspection sticker. I'm going to have to bring the car back because ever since pick up, the passenger airbag light has been on (saying the airbag is off). I noticed it when i left the dealership, but had a meeting to get to. I was hoping it was a fluke and that it would go away when i got in the car to go home. It didn't, and again hoped maybe by the next morning it would turn off. It's still on this morning, so i will need to make another trip over there. Kind of annoying that that wasn't noticed prior to me picking up. I also understand that after any service mechanics will take the car for a spin to ensure everything is good. I noticed at least 15-20 miles were put on the car when i picked it up. I'd expect maybe 5-10, so it seemed a bit excessive. Also, their text notifications need to be fixed. This is the second time that i've been texted the following day, midmorning, that my Altima was ready for pick up. When i picked it up yesterday at 130pm. And of course was obviously called that my car was ready for pick up. The gentleman i worked with to get the service appointment squared away in the morning was prompt and friendly. I was there early, and he opened the bay door for me at exactly 7:30 and brought me in to get everything squared away. Chatted about the snow and how we both are leasing for the first time and love it. More

Purchase I highly recommend Nissan of Woburn! First impression was with Stephanie and Dan showed me my new used car. He was very pleasant and not pushy. Jose w I highly recommend Nissan of Woburn! First impression was with Stephanie and Dan showed me my new used car. He was very pleasant and not pushy. Jose was great with the finance part and gave me great advice about future buying! Jose and Dan I hope to see you guys again in a couple years 😃 More

Nissan service Scheduled service for Altima Dylan was professional and courteous in the initial meeting and follow up phone call Pick up was expedient and easy y Scheduled service for Altima Dylan was professional and courteous in the initial meeting and follow up phone call Pick up was expedient and easy yes More

Lease of Armada KELLY Nissan was wonderful to deal with when I leased my 2 Armada's. Very friendly and knowledgeable workers that were helpful in my lease process. KELLY Nissan was wonderful to deal with when I leased my 2 Armada's. Very friendly and knowledgeable workers that were helpful in my lease process. More

Rogue Lease Good team with the right balance of customer service and salesmanship. Willing to work with me on this lease. Liked me deal and the car. Good team with the right balance of customer service and salesmanship. Willing to work with me on this lease. Liked me deal and the car. More

Great experience Mike was great and super helpful to my father and I. We got straight to business without feeling pressured. He knew his crap and didn't throw around a Mike was great and super helpful to my father and I. We got straight to business without feeling pressured. He knew his crap and didn't throw around all that extra xx. He listened to my dad and worked to the best of his abilities to reachour numbers, our wants, and concerns. Such a nice guy and an awesome experience. I 100% recommend working with Mike at the Kelly Nissan in Woburn. More

Quick and easy Mike Terrio was my Salesman at Kelly Nissan. I went in with an exact idea of what I wanted and how much I wanted to pay for it. Mike cut right to it a Mike Terrio was my Salesman at Kelly Nissan. I went in with an exact idea of what I wanted and how much I wanted to pay for it. Mike cut right to it and skipped the usual sales xx. Test drove the car got the paperwork done and I was out of there. Throughout the experience, Mike was great, relateable and accommodating. I would buy a car at Kelly Nissan again....as long as Mike is my guy! More

A sale without pressure.. imagine that? I highly recommend Mike if you are looking to purchase a Nissan. Kelly of Woburn is a relaxed atmosphere, no pressure, you don't feel like your being I highly recommend Mike if you are looking to purchase a Nissan. Kelly of Woburn is a relaxed atmosphere, no pressure, you don't feel like your being harassed, and from the sale to the finance it was a great experience. I went to the dealer during a snow event, mike still pulled out a few vehicles I wanted to drive, and he didn't pull the top of the line model, which I hate when they do that.. he pulled the vehicles models in my budget to ensure I would enjoy my driving experience. Took me on a few road trips, I told him to give me a few days as I was really confused on which vehicle I wanted. I thought for sure a sales pitch was coming, nothing. Ok sounds great I want you to make the best decision for you. Few days past and one phone call came, and it was just to let me know he located the color of the vehicle I wanted in one of the models in case I went that route. I went in after work, did the paperwork and 2 days later I'm driving my vehicle. Trade in was too easy. Overall a great experience. The manager Steve made it an amazing experience. He was outside shoveling and plowing, came in and introduced himself, spoke for a while and gave his opinions on the models which I took into heavy consideration. Without knowing it, he converted a Honda for life guy into a Nissan guy.. More

Helpful awesome guy Tell what you need and you will get what you asked for in the best deal And stay with you until the end Very nice guy Thank you mike Tell what you need and you will get what you asked for in the best deal And stay with you until the end Very nice guy Thank you mike More

Very well organized. the whole team works seamlessly. Have been going to this dealership for many years and it gets better every time for service. They make the experienc the whole team works seamlessly. Have been going to this dealership for many years and it gets better every time for service. They make the experience very comfortable. More