Kelly Nissan of Woburn

Top Notch Eric is professional and friendly, but best yet, honest...all of which I highly value when needing service on my car, and not all of which you will fi Eric is professional and friendly, but best yet, honest...all of which I highly value when needing service on my car, and not all of which you will find everywhere in this industry. It is employees like him that will create repeat customers. More

Great Communication!! I took my car in for an oil change and tire rotation, but they noticed my brakes were low. Eric called to give me the news and recommended they repla I took my car in for an oil change and tire rotation, but they noticed my brakes were low. Eric called to give me the news and recommended they replace the brakes. He then updated the cost and notified me of the progress so I was ready to pick up the car. Eric was a great help!! More

Satisfaction guaranteed! My experience was was so smooth and enjoyable. My salesman Miner Sparks was terrific. Attentive , polite, knowledgeable and thoroughly professional. My experience was was so smooth and enjoyable. My salesman Miner Sparks was terrific. Attentive , polite, knowledgeable and thoroughly professional. He took just the right amount of time going over cars features before the test drive , answered all my questions and I actually had fun driving around with him. I felt so comfortable and never pressured, unlike the last place I had gone. I decided to buy and was treated extremely well in the trade in and negotiation process. The next step, financing with Jose Soto, was also extremely relaxed. Jose took the time to explain my options, additional warranties that would work for me. I was extremely happy with my entire experience. The next day, manager Jon Chiavelli, was extremely accommodating when I called and wanted the trade in back, because my dghtr, being of driving age, suddenly decided she had wanted it. Even sending me the registration by email to save me a trip when my husband forgot to pick it up after getting the trade in back. Wow! They were truly awesome! More

Service - in & out ! I brought my Altima in for a CVT recall to be repaired. While I was there I figured I may as well get an oil change and tire rotation. They did all I brought my Altima in for a CVT recall to be repaired. While I was there I figured I may as well get an oil change and tire rotation. They did all that as well as checked my brake pads and various auto fluids. All was good! Dylan, the service manager, was super nice and had me out if there in a little over an hour. For all that was done, I'd say that's great! Definitely recommend using this Nissan Service Department! More

Best car buying experience to date! Don't think I've had a better car shopping experience. My salesperson, Brandon, was extremely professional and helped me make a decision when I walked Don't think I've had a better car shopping experience. My salesperson, Brandon, was extremely professional and helped me make a decision when I walked in having no clue what I wanted except I knew it had to have a v6. I drove several cars (probably annoying the crap out of him) but he was fun and enjoyable to work with. Tommy, the GSM was great and made the negotiations on both my trade and new car a breeze. Within no more than 5 minutes, I was brought into Jose's office to go over my financial options. It was painless, extremely low pressure, and actually enjoyable going over all my options, including the banks and additional packages that I could choose from. Brandon followed up after my purchase, and when my registration was done it took no more than 15 minutes to get the inspection sticker and I was back on my way. I highly recommend Kelly Nissan of Woburn, especially Brandon, Tommy, and Jose. More

" good customer service" I have always had a awesome experience at this dealership so far I have brought a few cars there. I like the nissan vehicles They also have a excel I have always had a awesome experience at this dealership so far I have brought a few cars there. I like the nissan vehicles They also have a excellent customer service they do there best to help you with the vehicle that fits your needs. They don't make you wait they take care of you very well. I personally recommend this dealership to friends and family because they do a amazing job. More

Awesome! Great service. They treat you with respect and that is most important. Great service. They treat you with respect and that is most important. Impressi Great service. They treat you with respect and that is most important. Great service. They treat you with respect and that is most important. Impressive! More

This is the place to go for Nissan service! Fast and friendly services every time, vet consistent every time I visit. Dylan is fantastic and always is smiling. Truly cares about customers and Fast and friendly services every time, vet consistent every time I visit. Dylan is fantastic and always is smiling. Truly cares about customers and loves what his does. More

Friendly and meet my expectation I do not have an appt, I just called. Service advisor made me clear that I can cone but the waiting time should be 2 hours. Meet my needs and Satisfy I do not have an appt, I just called. Service advisor made me clear that I can cone but the waiting time should be 2 hours. Meet my needs and Satisfy the service More

Amazing service, Truly exceptional staff I feel the staff in both sales and service truly cares for their customers and are not the usual "car guys". Would highly recommend for sales and serv I feel the staff in both sales and service truly cares for their customers and are not the usual "car guys". Would highly recommend for sales and service. They are by far the best Nissan dealer are around. More