Kelly Nissan of Woburn

Great experience Nikki in the BDC did an amazing job listening to my criteria and providing all I needed to make my decision. Daniel the sales professional took over t Nikki in the BDC did an amazing job listening to my criteria and providing all I needed to make my decision. Daniel the sales professional took over the process and provided excellent customer service and finished the sale with me. The dealership is filled with friendly employees that made my visit enjoyable. More

Great service! Definitely recommend I came in for my regular maintenance on my 2012 Altima. Eric greeted me and was happy to help from the start. I made my appointment online and selecte I came in for my regular maintenance on my 2012 Altima. Eric greeted me and was happy to help from the start. I made my appointment online and selected oil change, rotate, and a brake system flush. He asked me why I wanted the flush (I just thought it might be something I needed at almost 75,000 miles.) He and gave his honest opinion and said if the fluid wasn't contaminated, there should be no reason to waste my money (about $125). After the service, he told me to keep an eye on my brakes next time I come in, as I still have some brake pad life left. Love the honesty and service here! Definitely coming back! More

Great service, very professional atmosphere Got a break job from Eric a few years back very thorough and extremely informative. This service window in garage area we're very tidy and comforta Got a break job from Eric a few years back very thorough and extremely informative. This service window in garage area we're very tidy and comfortable to wait in. More

Top Notch Eric is professional and friendly, but best yet, honest...all of which I highly value when needing service on my car, and not all of which you will fi Eric is professional and friendly, but best yet, honest...all of which I highly value when needing service on my car, and not all of which you will find everywhere in this industry. It is employees like him that will create repeat customers. More

Great Communication!! I took my car in for an oil change and tire rotation, but they noticed my brakes were low. Eric called to give me the news and recommended they repla I took my car in for an oil change and tire rotation, but they noticed my brakes were low. Eric called to give me the news and recommended they replace the brakes. He then updated the cost and notified me of the progress so I was ready to pick up the car. Eric was a great help!! More

Satisfaction guaranteed! My experience was was so smooth and enjoyable. My salesman Miner Sparks was terrific. Attentive , polite, knowledgeable and thoroughly professional. My experience was was so smooth and enjoyable. My salesman Miner Sparks was terrific. Attentive , polite, knowledgeable and thoroughly professional. He took just the right amount of time going over cars features before the test drive , answered all my questions and I actually had fun driving around with him. I felt so comfortable and never pressured, unlike the last place I had gone. I decided to buy and was treated extremely well in the trade in and negotiation process. The next step, financing with Jose Soto, was also extremely relaxed. Jose took the time to explain my options, additional warranties that would work for me. I was extremely happy with my entire experience. The next day, manager Jon Chiavelli, was extremely accommodating when I called and wanted the trade in back, because my dghtr, being of driving age, suddenly decided she had wanted it. Even sending me the registration by email to save me a trip when my husband forgot to pick it up after getting the trade in back. Wow! They were truly awesome! More

Best car buying experience to date! Don't think I've had a better car shopping experience. My salesperson, Brandon, was extremely professional and helped me make a decision when I walked Don't think I've had a better car shopping experience. My salesperson, Brandon, was extremely professional and helped me make a decision when I walked in having no clue what I wanted except I knew it had to have a v6. I drove several cars (probably annoying the crap out of him) but he was fun and enjoyable to work with. Tommy, the GSM was great and made the negotiations on both my trade and new car a breeze. Within no more than 5 minutes, I was brought into Jose's office to go over my financial options. It was painless, extremely low pressure, and actually enjoyable going over all my options, including the banks and additional packages that I could choose from. Brandon followed up after my purchase, and when my registration was done it took no more than 15 minutes to get the inspection sticker and I was back on my way. I highly recommend Kelly Nissan of Woburn, especially Brandon, Tommy, and Jose. More

Service - in & out ! I brought my Altima in for a CVT recall to be repaired. While I was there I figured I may as well get an oil change and tire rotation. They did all I brought my Altima in for a CVT recall to be repaired. While I was there I figured I may as well get an oil change and tire rotation. They did all that as well as checked my brake pads and various auto fluids. All was good! Dylan, the service manager, was super nice and had me out if there in a little over an hour. For all that was done, I'd say that's great! Definitely recommend using this Nissan Service Department! More

Awesome! Great service. They treat you with respect and that is most important. Great service. They treat you with respect and that is most important. Impressi Great service. They treat you with respect and that is most important. Great service. They treat you with respect and that is most important. Impressive! More

" good customer service" I have always had a awesome experience at this dealership so far I have brought a few cars there. I like the nissan vehicles They also have a excel I have always had a awesome experience at this dealership so far I have brought a few cars there. I like the nissan vehicles They also have a excellent customer service they do there best to help you with the vehicle that fits your needs. They don't make you wait they take care of you very well. I personally recommend this dealership to friends and family because they do a amazing job. More