Kelly Nissan of Woburn

Service and repair my Nissan Murano Pat was professional, friendly , and he showed that he cared about his customer. At first, I was concerned about costs but Pat worked with me to find Pat was professional, friendly , and he showed that he cared about his customer. At first, I was concerned about costs but Pat worked with me to find the best solution. I felt comfortable enough to trust his decision. It was a pleasure to work and communicate with Pat. Thanks for the work, service and the accommodations you provided. I plan definitely to continue service my car at Kelly Nissan. Job well done. More

Great experience, great service Great service I was in and out ,nice staff I would recommend to all my family and friends ,phi phi was very professional ,he keeps the shop very cle Great service I was in and out ,nice staff I would recommend to all my family and friends ,phi phi was very professional ,he keeps the shop very clean More

Friendly My sales associate, Miner and the rest of the staff was patient and more than willing to accommodate. They were very knowledgeable about their vehicle My sales associate, Miner and the rest of the staff was patient and more than willing to accommodate. They were very knowledgeable about their vehicles, along with the service they were providing. More

Joe Gulino best dealer!! I had the privilege to work with Joe Gulino who took the time to listen to every detail that I was looking for Not only was he able to be every other I had the privilege to work with Joe Gulino who took the time to listen to every detail that I was looking for Not only was he able to be every other dealerships price but wrapped up my Dale within an hour and was one of the kindest man I've ever met definitely will be working with him again once my lease is up in recommending him to anybody I know More

Best dealership experience ever👍👍👍 I Wanted to thanks everyone one that helps us out to lease our new car, from our first, second, third, and fourth phone call with Holliane Pereira and I Wanted to thanks everyone one that helps us out to lease our new car, from our first, second, third, and fourth phone call with Holliane Pereira and Nikki, until yesterday which we had the pleasure to meet Miner Sparks, then Tommy Huyn and Steve Augusta. Thank you everyone to have made this possible without any issues. 200% incredible quality service from all of you, Anna Bartolini Marco Giorgini More

Reliable friendly service I service my Max here and am buying another car. As good as service can be at typical dealer prices. The dealer service dept does a good job of accomo I service my Max here and am buying another car. As good as service can be at typical dealer prices. The dealer service dept does a good job of accomodating my work schedule. More

Great service! Always enjoy coming to Kelly Nissan, much appreciate the service they have provided me over the years. I'll continue to come back to them. Always enjoy coming to Kelly Nissan, much appreciate the service they have provided me over the years. I'll continue to come back to them. More

The service manager made it very easy expierence getting ser It was a very easy time going in and getting service everyone was very friendly there was a problem with coffe machine and they took the time to come It was a very easy time going in and getting service everyone was very friendly there was a problem with coffe machine and they took the time to come fix it for us so we good have a coffe More

As always, a very efficient, courteous experience. Eric made this visit very efficient, and friendly. His professional attitude makes him a great asset to Kelly Nissan. We have choices for service, bu Eric made this visit very efficient, and friendly. His professional attitude makes him a great asset to Kelly Nissan. We have choices for service, but with the special attention by Eric, the choice is easy. More

Service On Friday June 2 started out my very busy day to prepare for a shower in Sunday. Lots of errands to run. After driving for abut a half hour put my On Friday June 2 started out my very busy day to prepare for a shower in Sunday. Lots of errands to run. After driving for abut a half hour put my foot on the gas after a red light turned green. Car hesitated. Than started going. But just wasn't right. Pulled my car to the side of the road and than was towed to Kelly Nissan if Woburn. There I first made contact with Phi-Phi. He took my information what was wrong with the car. After awhile he came out to me and advised it might be a hour and a half before the mechanic could get to the car. In the meantime he had checked out my vehicle and found a recall on something. Phi-Phil had sense my urgency of everything I was trying to do and he went above and beyond. He arranged for a loaner car. He said he would call me when they found out what was wrong. Late afternoon Phi had called and explained a valve needed to be replaced. The part was ordered and would be in Monday if not Tuesday. On Monday afternoon. Received another call saying the part had not arrived yet. Each day he called to give an update. Very unexpected. Tuesday said it was not ready yet but would also get the recall done and I requested the oil change. Wednesday morning Phi called and said that the car was done and the problem was under warranty. Phi-Phi went above and beyond I feel. Especially the situation I was in. Pleasant courteous and hot results. Than you More