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Kelly Nissan of Woburn

Woburn, MA

4.3
962 Reviews
At Kelly Nissan of Woburn, we offer a wonderful selection of new and pre-owned Nissan vehicles, along with well-maintained non-Nissan pre-owned vehicles. Come on in and take a test drive! Our sales staff will help you find that new Nissan or quality used car that you have been searching for. Our team at Kelly Nissan of Woburn is excited to help you with all of your vehicle purchasing and servicing needs. We have genuine OEM Nissan parts available, Nissan Certified Master Technicians, and a broad collection of new and pre-owned Nissan vehicles for your convenience. We invite you to visit our dealership conveniently located at the junction of Route 93 and Route 128 or start your shopping experience online at our Kelly Nissan of Woburn website. Our dealership looks forward to helping you with all of your automotive needs!
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95 Cedar Street

Woburn, MA

01801

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Showing 962 reviews

November 29, 2018

Always get Phi Phi If you want things done right at Nissan please go to Phi Phi. He is the best. I went o Nissan on a day Phi Phi wasn’t there and what a waste of a trip More

by IgivetheT6392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Duggan
November 24, 2018

Oil change Awesome service at Kelly Nissan in woburn. Highly recommend this dealership . Service was completed as promised. Phil Phillips was great. Free cr More

by claireboutilier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2018

Service Lost Disappointed last few services at Kelly Nissan. The Mgr. too is argumentative & condescending for the service intake. No follow through, service takin More

by Moona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phi Phi Hoang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2018 -

Kelly Nissan of Woburn responded

Moona, I'm very sorry to hear about your most recent service experience at Kelly Nissan of Woburn. Please contact me at your earliest convenience as I would like to get more details. We are 100% focused on giving all our customers great service and will do my best to assist you. Thanks for bringing this to my attention and I look forward to hearing from you. Steve Vitale, General Manager 781-835-3500 svitale@kellyauto.com

November 24, 2018

Service The problem was diagnosed and fairly expensive but the service representative suggested I called nissan consumer and if they couldn't help with the co More

by Lildevilx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Patrick Duggan
November 18, 2018

Repairs This is my first visit to Nissan in Woburn and it was a very good experience. The service manager was very pleasant and explained all the repairs that More

by Service customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holliane Pereira
November 14, 2018

Amazing Kelly Nissan was unbelievable. I have leased a number of vehicles over the years, and never had such a great experience as I had at Kelly. From the s More

by 2018 rough
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Sicari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Huynh, Eli Hanna
Nov 15, 2018 -

Kelly Nissan of Woburn responded

Wow thank you for this ! Knowing that you have only had positive experiences with us means a lot. On behalf of Dan, Eli and Tommy, thank you for sharing you awesome feedback with us.

November 09, 2018

Maintenance/Service Department Always excellent service & friendly atmosphere! I’ll be back for future maintenance during my lease! Thank You 😃Thank You Thank You Happy Holi More

by dhatch21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Kelly Nissan of Woburn responded

Excellent service + a friendly atmosphere is what we strive for! We are glad that you received the kind of service you deserve. Thank you for sharing!

November 02, 2018

Airbag light Great service from Patrick and front desk. Came in for airbag light wires replacement. I has a free rental over night while my SUV was being worked on More

by Ellen231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Duggan
Nov 14, 2018 -

Kelly Nissan of Woburn responded

Thank you Ellen! We are happy that Patrick took great care of both you and your SUV. We appreciate your feedback!

October 18, 2018

Oil change Phi Phi is the best! He is very professional, very helpful. He is a very nice guy. Made sure that I was fully satisfied. Thank you! More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Phi Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2018 -

Kelly Nissan of Woburn responded

That is great to hear! We're glad that Phi Phi made sure you were well taken care of.

October 13, 2018

2010 rouge Collian gave me exceptional costumer service and was a great help and did a fantastic job texting me back immediately she answered all my questions an More

by Janice
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collian
Oct 17, 2018 -

Kelly Nissan of Woburn responded

We're glad to hear that! Thank you for sharing your review with us!

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